Simmons Plumbing

Simmon's came in and helped us after pipes in an upstairs bathroom sprung a leak. They responded quickly, probed the ceiling with minimal impact, and found the root cause, a poor quality renovation where the previous contractor used mismatched materials that corroded after only a decade. They had us back online with our upstairs bathroom with intact plumbing within the day. We have also used them for other plumbing jobs and AC jobs. They are very good.

Worst plumbers I have ever ever used. Way overpriced and totally inept. Couldn’t diagnose a simple problem and charged me over $1000 for telling Me that my sewer pipe Line was leaking which's it wasn’t. They are the absolute worst. Do not hire Simmons plumbing for any job or you will be sorry. They are totally incompetent !!!!!

After we obtained several other estimates, Simmons Plumbing came in much lower and included more. The work was done in two full days. Sometimes a large team was at work, but most of the time it was two amenable young guys. They were polite, respectful, and easy to deal with. The old system was extracted without incident through bulkhead doors, and the new system carefully installed. The parts and functions were explained to us in detail. They left the area cleaner than they found it. Amazing team!

Simmons has done a lot of work for us and they are always very responsive, do quality work, and reasonably priced. The responsiveness and ability to come out and take care of the problem quickly is what sets them apart. Heating, A/C, plumbing, all have gone well.

Well. They showed up on time, cleaned the furnace and replaced a few parts that needed replacing.

We met with John for the estimate and unlike other companies who came out he did not try to up sell us on a furnace that was more than needed for our space. We already had gas to our house but were switching from oil to gas. Simmons installed a new direct vent gas furnace, emptied and removed our old oil tank, and installed a new direct vent electric hot water heater. We did not need any changes to duct work. They were able to complete the work in 2 days and in time for Thanksgiving. The installation team was fast and professional. It has been 3 winters now since installation and and we have had no issues and the house is cozy. My one complaint is that during the estimate we were told about a yearly service plan. I did not get around to calling about it until several months after the installation. The Simmons receptionist did not seem to know what I was asking but said she would send someone out for an annual check up and then I could talk with the worker about getting on the plan. The worker did check out the furnace -no issues but said he did not know about the plan. That meant I had to pay almost $200 for just a check and a new filter and none of that $ went toward the annual protection plan (which may be needed for my warranty to be in force -not sure).

I've been inviting Simmons to my house since 2004; that is when they installed the water heater that just died now in 2014! Appointment was for 7:30 am and did not disappoint there. Workers are friendly, engaging, professional and did not dilly-dally wasting time going around in circles! Office folks very courteous and answered all my questions. Pricey??! Well I can't expect to pay what I did for my installation in 2004!!!! Also quality of work and product dependability is monumental to a homeowner. So far in all my years with Simmons; I have no complaint; now Home Depot???.......that's another story : (

They are very good. They're help is wonderful. They come when they say they are going to come.

I am relatively new to the area. When I returned home from work last night around 8:30pm my boiler was not working. The Simmons Plumbing phone number was on a label on the boiler reflecting possibly that they installed it. I called the number twice last night (with a recording on their line that calls are returned within 20 minutes) - it is now 10;23am the following day - no return call. I contacted a competitor - he came last night and just left this morning - boiler is repaired.

Pre service visit same day i called to examine jobsite and answer questions. They showed up early for the job. Clean and very nice work. Completed in timely mannner. Very happy with job