SIMMONS PLUMBING

Outstanding

Simmon's came in and helped us after pipes in an upstairs bathroom sprung a leak. They responded quickly, probed the ceiling with minimal impact, and found the root cause, a poor quality renovation where the previous contractor used mismatched materials that corroded after only a decade. They had us back online with our upstairs bathroom with intact plumbing within the day. We have also used them for other plumbing jobs and AC jobs. They are very good.

Worst plumbers I have ever ever used. Way overpriced and totally inept. Couldn’t diagnose a simple problem and charged me over $1000 for telling Me that my sewer pipe Line was leaking which's it wasn’t. They are the absolute worst. Do not hire Simmons plumbing for any job or you will be sorry. They are totally incompetent !!!!!

After we obtained several other estimates, Simmons Plumbing came in much lower and included more. The work was done in two full days. Sometimes a large team was at work, but most of the time it was two amenable young guys. They were polite, respectful, and easy to deal with. The old system was extracted without incident through bulkhead doors, and the new system carefully installed. The parts and functions were explained to us in detail. They left the area cleaner than they found it. Amazing team!

Simmons has done a lot of work for us and they are always very responsive, do quality work, and reasonably priced. The responsiveness and ability to come out and take care of the problem quickly is what sets them apart. Heating, A/C, plumbing, all have gone well.

Well. They showed up on time, cleaned the furnace and replaced a few parts that needed replacing.

We met with John for the estimate and unlike other companies who came out he did not try to up sell us on a furnace that was more than needed for our space.  We already had gas to our house but were switching from oil to gas.  Simmons installed a new direct vent gas furnace, emptied and removed our old oil tank, and installed a new direct vent electric hot water heater.  We did not need any changes to duct work.  They were able to complete the work in 2 days and in time for Thanksgiving.  The installation team was fast and professional.  It has been 3 winters now since installation and and we have had no issues and the house is cozy.  My one complaint is that during the estimate we were told about a yearly service plan.  I did not get around to calling about it until several months after the installation.  The Simmons receptionist did not seem to know what I was asking but said she would send someone out for an annual check up and then I could talk with the worker about getting on the plan.  The worker did check out the furnace -no issues but said he did not know about the plan.  That meant I had to pay almost $200 for just a check and a new filter and none of that $ went toward the annual protection plan (which may be needed for my warranty to be in force -not sure).

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I've been inviting Simmons to my house since 2004; that is when they installed the water heater that just died now in 2014! Appointment was for 7:30 am and did not disappoint there. Workers are friendly, engaging, professional and did not dilly-dally wasting time going around in circles! Office folks very courteous and answered all my questions. Pricey??! Well I can't expect to pay what I did for my installation in 2004!!!! Also quality of work and product dependability is monumental to a homeowner. So far in all my years with Simmons; I have no complaint; now Home Depot???.......that's another story : (

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It went great.  They came when they said they would to disconnect lines and accomplished the tasks as requested.  When our work project was completed they came back to reconnect the lines as planned.  There were some items which we had to discuss to eliminate confusion.  Their billing dept. worked with us in a professional manner and returned calls in a timely manner.  Satisfied customer!

Plumber was early, he called ahead, he fixed the problem in an hour. Also did a good job of "cross-selling" by asking who services our hot water heater.

It was a reasonable price.  I thought they were very responsive.  They seemed very professional.  They were flexible.

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Always had a good experience start to finish with Simmons, they are our on call company for plumbing and heating repairs. We use another company for maintenance of the heating system but may change over to all Simmons (nice to have multiples in waiting in case of heavy booking)

He was due to arrive between 7:15 and 7:30 am and arrived at 7:20. Was very professional, courteous, focused on work. He worked fast and was focused. He explained what he was doing and listened well to what I wanted. He gave me choices. At $125 an hour I thought they were pricey, and time included driving to my home, which the office had not told me when I booked the work. He also took an unused piece of copper piping from my basement ceiling which had not been part of his work. Overall however, I was pleased.

They were right on schedule, very nice gentlemen. He provided tips with the thermostat. He showed how to change the battery so I could do it myself. This would not cause me to make unncessary calls in the middle of the winter.