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Approved Pro
Approved Pro

Mass Appliance

Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,

About us

With over 40 years of experience under our belt, we are your first choice in excellent customer satisfaction. We are locally owned and operated, and our professionals are always prompt, clean, and friendly every step of the way. Call us today for a free estimate!

Business highlights

Emergency services offered
47 years of experience

Services we offer

Appliance Repairs, SUB ZERO REFRIGERATORS, WOLF, VIKING,THERMADORE,DCS AND ALL HIGH END STOVES

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9244 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 244 reviews
Daniel H.
Jan 2025
5.0
Clothes Washer or Dryer Repair or Service
Yes, I recommend this pro
Came and fixed it. Was very pleasant. Funny. Charged under his estimate. 200% recommend this company.

Joe S.
Feb 2024
5.0
Dishwasher Repair or Service
Yes, I recommend this pro
Appliance Repair: He was great! He had a long day and came at 6 PM to fix the dishwasher and later fixed the dryer too.

John C.
Feb 2024
5.0
Clothes Washer or Dryer Repair or Service
Yes, I recommend this pro
Mark was not only very knowledgeable but very responsive & good with communication, & very fair with the price for the 2 diff. appliances. Plus when an unusual complication/problem arose after his repair he quickly returned & it was not his responsibility, but a problem with the GFI breaker which he corrected & =pointed out how we could deal with it. I definitely would hire him again & highly recommend him to my friends. John C

Maureen B.
Jan 2024
5.0
Clothes Washer or Dryer Repair or Service
Yes, I recommend this pro
Mark was great!! I felt so confident with his work. Will pass his name on to everyone i know who need trusted repair work at a reasonable price!!

Jillian W.
Jan 2024
5.0
Yes, I recommend this pro
$300
Fantastic service. Contacted Mark in the morning and the repair was finished by mid-afternoon! His work was thorough and our washing machine is working again!

John K.
Jan 2024
5.0
Yes, I recommend this pro
Mark was awesome. Came out right away in November and swapped out the heating element for our dryer. A few months later, something wasn't working right, we called them and they came in the next day, analyzed the situation and figured out it was a defective part and he changed it out no charge. Mark and his team are professional, polite, clean and organized. Highly recommend Mass Appliance! - John

Michele M.
Jan 2024
5.0
Oven or Stovetop Repair or Service
Yes, I recommend this pro
.

Peter S.
Mar 2023
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Very responsive

Charlie L.
Oct 2022
5.0
Yes, I recommend this pro
$120
Great experience with Mass Appliance great work done fast and done right.

Charlie L.
Oct 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$120
Mike from Mass Appliance came out the sane day, he diagnosed the problem immediately and fixed it very quickly. very reasonable pricing, and quick reliable service definitely would call again left everything perfect!!

Diane D.
Jul 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Mark was great! He called within an hour of my putting in a request on Home Advisor, and came to the house within 2 hours. He fixed the dishwasher within a half hour and charged exactly what he quoted. He will definitely be the one I call for any future appliance repairs. Have passed his card to several friends as well.

Soren M.
Mar 2022
4.5
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Mark called me right away and came at the scheduled time. He did a thorough job of inspecting and explaining the problem. He left a few items on the floor for me to clean up, but that is no big deal.

Paul B.
Feb 2022
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$240
Mark was a very experienced and professional appliance repairman.

Pattie L.
Dec 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Mark and Michael repaired my Kitchaid double oven. They were neat,efficient and on time. Very personably and reasonable!!! Highly recommend.

Judith C.
Nov 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Mark was great, he came that same day . He explained and showed me everything he was doing. Will definitely use him in the future.

Brooke W.
Oct 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Mark was amazing!!! We hired him to fix our washing machine. He answered right away, knew what was wrong just by my description and was at my door within a few hours. My washer was fixed within an hour of him arriving. He explained everything very well throughout the process. I will hire Mark for all of my repairs going forward.

Mario P.
Oct 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Prompt service and completed in a reasonable amount of time

Sarah D.
Jul 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
We hired Mark to come fix our dryer and he was excellent! He knew exactly what the problem was and got it fixed quickly. He also gave us some advice on our other appliances, if we should bother fixing them, and what brands to buy. He did all this for a very reasonable price. I will definitely call him again!

Walter B.
Jul 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$265
It is refreshing to find an appliance repairperson who knows what they are doing and does what they promise. Mark really knows appliances and is a pleasure to work with.

DAVID L.
Jul 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
I would use this company again. They got the job done quickly and the price was good. Professional and polite.

Eric C.
Mar 2021
5.0
Yes, I recommend this pro
Fast service very fair price and a pleasure to work with

Rob R.
Feb 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
$225
The Job was done well and in timely manner. The tech was professional and knowledgeable and very engaging. I will use them again and promote whenever possible.

Muzammil K.
Jan 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Prompt service and professional. Mark came out to check it the same day fact within couple of hours even though it was a weekend. Reasonable prices.

James H.
Jan 2021
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Knowledge above appliances was exceptional

Lloyd W.
Dec 2020
5.0
Fridge, Freezer or Ice Maker Repair or Service
Yes, I recommend this pro
Mark of Mass Appliance repair responded to my inquiry to repair a Samsung Clothes dryer 10 mins after I contacted Home Advisor. He was at our house within one half hour. He had the parts onboard his truck and repaired the dryer all in less than an hour Amazing !!!! Outstanding .
...
Showing 1-25 of 244

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mass Appliance is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 6:00 AM - 6:00 PM Saturday: 9:00 AM - 3:00 PM Sunday: Closed

Mass Appliance accepts the following forms of payment: CreditCard

No, Mass Appliance does not offer free project estimates.

No, Mass Appliance does not offer eco-friendly accreditations.

No, Mass Appliance does not offer a senior discount.

Yes, Mass Appliance offers emergency services.

No, Mass Appliance does not offer warranties.