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Founded 2007 • With Angi since December 2011
48 lake st
Salem, NH 03079
Service Provider Response
You have the wrong company we do not do that type of work. Can you please take the review down? Thank you!Service Provider Response
Well this is confusing, we had a scheduling glitch for our first appointment, which I promptly replied to your call that you were asking about our absence. I take my business ethics very serious and have a proven track record. I rescheduled and apologized for the glitch. The day we rescheduled for I showed up and talked with the customer and her husband about there chimney project. I gave them a competitive price-with the scheduling glitch in mind-. I am not sure how it has come to a bad review here on Angie's List. Well again I am sorry for initial glitch but it doesn't warrant a bad review with false information.Service Provider Response
(Member name removed) I think you have the wrong company. We are busy but we have no record of you contacting us.Service Provider Response
Hi [member name removed], I am sorry for any inconvenience that we brought you. This is a family run small business and we take very serious the commitment we provide to our customers from the start of a job right through to completion. That is reflected by the amount of positive feedback we receive on many different forums online and an A+ BBB Rating & Angie's List rating. The way I saw it happening was when we came out i clearly communicated to you that we were most likely not going to be able to match the bricks on your chimney due to them not being produced any longer. I did at that time give you a verbal quote for waterproofing the chimney and left it with you that I was going to attempt to find the bricks to match. I felt like i made it clear that it was going to be unlikely. I received 1 phone call from you which I attempted to return to tell you I couldn't find bricks to match as expected. I apologize if that message did not get through to you.. When I left your house you said you were going to get multiple quotes for the work so I figured you went in another direction. I take very serious the feedback we receive about areas we need to be better in but I feel like this is more of some miscommunication than bad service. We hope you got to the bottom of your chimney needs and wish you a great remainder of the year. Noah Owner -Centerpoint ChimneyService Provider Response
I am very sorry for any confusion that was caused on our behalf. We have tried to identify who you are as it is not our practice to use any of our customers tools even in the rare case that we are in need. If you would kindly attempt once again to reach us we will make sure that we do whatever it takes to have you satisfied with our services. Thank You, Noah Wells Centerpont Chimney 603-571-0440We have 30 years of experience. The best service, the best price! Waiting for your call. CF Masonry is a full service masonry contractor serving Eastern Massachusetts and Southern NH. CF Masonry is experienced in constructing stone, brick, CMU, hard stuck, pavers, natural and manufactured, stone veneers, brick veneers, brick and stone pavers, CMU buildings, CMU, retaining walls, walk ways, stairs, patios, elevators shafts, fireplaces, chimneys, tile, and more. Our experience includes commercial buildings, residential buildings, apartments and condominiums and retail stores. CF Masonry was founded in 2009, but we have 30 years of experience. We can provide references from former & existing customers. Call us for a prompt, competitive estimate.
Angi Certified
2022 Super Service Award
I have been in the trade since 1976, bricklayers union local 3, first business started in 1985. I am the sole owner of jim sullivan masonry LLC. I am present on every job doing the work with one helper. It is a 2 man crew. We work for cash or checks & can make payment arrangements if needed. Award winning. Additional DBA- Sullivan Chimney Cleaning.
Angi Certified
Offers Coupon
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Angi Certified
Chimneys – Maintenance, Repair, Inspections, Caps, Liners, Sweeps, Animal Removal, Waterproofing, & Restoration. Wood & Pellet Stove Installation.
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Centerpoint Chimney is currently rated 4.6 overall out of 5.
Centerpoint Chimney accepts the following forms of payment: Check, Visa, MasterCard, American Express
Yes, Centerpoint Chimney offers free project estimates.
Yes, Centerpoint Chimney offers eco-friendly accreditations.
No, Centerpoint Chimney does not offer a senior discount.
Yes, Centerpoint Chimney offers emergency services.
Yes, Centerpoint Chimney offers warranties.
Centerpoint Chimney offers the following services: Chimneys – Maintenance, Repair, Inspections, Caps, Liners, Sweeps, Animal Removal, Waterproofing, & Restoration. Wood & Pellet Stove Installation.
ask for details