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Centerpoint Chimney
Founded 2007 • With Angi since December 2011
Business Details
Phone Number
Address
48 lake st
Salem, NH 03079
Description
Centerpoint Chimney is a family owned and operated full service chimney maintenance and repair company. We are fully insured with 2 million in liabilty . We service all aspects of chimney work from sweeps and inspections to new construction and rebuilds. We specialize in chimney diagnostics. We are current on all state and national fire safety code . We desire to bring every customer the confidence and assurance needed to bring the peace of mind you deserve in using your chimney and various appliances. Integrity, honesty, and dependability are held at the highest regard as we serve
Verified Reviews
A few reviews for this pro...
Daniel Y.
07/23/2017
Diane F.
01/09/2017
Suzanne T.
01/02/2017
He was punctual, professional and did what we asked him to do. He offered his impressions about the problem and possible solutions.
Description of Work
We requested that a chimney flue that was no longer being used be capped to prevent backflow down that flue into the basement when the fireplace was being used.
Category
chimney repair
Maureen B.
05/18/2016
unknown
Description of Work
it was for a bulk head replacement and sealing around it. unfortunately it is not mine, it was for a family member and she is not happy with his quality of work. It leaks when it rains. He did come back and try to fix it, but it never was to her satifaction.
Category
chimney repair
Service Provider Response
You have the wrong company we do not do that type of work. Can you please take the review down? Thank you!Bryan L.
02/11/2016
Holly H.
02/10/2016
Hire this company for any chimney work that you need. It's as simple as that. From my first initial contact, to follow up, to receiving a price quote, to securing our contract & to the completed project, Noah and his team are A++. The day they were scheduled to do the project, it was cold & rainy. I had thought that they would've re-scheduled, but, at 8am the trucks pulled up in front of my house & they started work. When the project was done & his crew was cleaning up, Noah informed me that he had 4 teeth pulled the previous day!! That is dedication to his clients for sure!! I now have the prettiest chimney on my street!
Description of Work
Provided & installed Stainless Steel Liner in chimney, re-built chimney from the roof up and installed chimney cap
Category
masonry, chimney caps, chimney repair
Brooks F.
11/23/2015
Linda R.
11/18/2015
Deborah D.
11/17/2015
Harry M.
11/09/2015
Noah came to our house and gave us a verbal estimate (final cost) of having our roof reshingled and chimney repaired. He said that he would give us a written estimate if we were going to go ahead and have them do the work. After having gotten a very detailed estimate from another roofer listing the exact materials and the warrantee, I called Noah to ask for something in writing listing what would be done, materials (shingles, underlayment, etc) so I would know what I was getting for the very significant amount of money the job would cost me. I dont think it is unreasonable to ask a contractor what he is using. I left a message with this request on Noah's answering machine. I never heard from him again. Moral of this story: don't go to Centerpoint if you want anything in writing.
Description of Work
Noah came to the house and gave us a verbal estimate.
Category
chimney repair
Pamela M E.
10/27/2015
to let him know.Noah was in the area I called for a quote and came over in about an hour. When it was time for the job they showed up promptly, took everything down section by section and cleaned it p. They then installed the new metal chimney and left. I paid half before and the rest after. He did a great job and said if there were any problems that came up (we were having a new roof put on)
Description of Work
We had an existing cinderblock chimney taken down with all debris removed. A new lifetime metal pipe chimney installed.
Category
chimney repair
Brian M.
08/12/2015
Linda R.
05/11/2015
See above explanation
Description of Work
I scheduled an appointment for May 1st-Friday- they did not show up for the appointment-I left a message the next day and received a message a few days later( Tuesday)-no apology-Noah said that they could probably come out on Thursday-I called back right away and left a message stating that Thursday would be fine- then I received a message Thursday stating that they could probably come the next week-no mention of the appointment that was scheduled for that same day- I have not called back .
Category
chimney repair
Service Provider Response
Well this is confusing, we had a scheduling glitch for our first appointment, which I promptly replied to your call that you were asking about our absence. I take my business ethics very serious and have a proven track record. I rescheduled and apologized for the glitch. The day we rescheduled for I showed up and talked with the customer and her husband about there chimney project. I gave them a competitive price-with the scheduling glitch in mind-. I am not sure how it has come to a bad review here on Angie's List. Well again I am sorry for initial glitch but it doesn't warrant a bad review with false information.Brian M.
10/22/2014
Noah arrived a little bit early, after contacting me to make sure that would be OK. He and his assistant determined that the pipe for my pellet stove had been improperly assembled. This made it impossible to remove the end cap to sweep the pipe. Noah and his assistant then took the time to remove the pipe from the stove and disconnect it at the upper elbow so that they could thoroughly clean it. They were very thorough and professional in their work and made sure they cleaned up after they finished the job.
Description of Work
took apart and cleaned my pellet stove chimney pipe
Category
chimney sweep
Jeremy A.
10/15/2014
unknown
Description of Work
Never even responded to my request for a quote. First time using Angie's List...not impressed with either.
Category
chimney sweep, chimney caps, chimney repair
Service Provider Response
(Member name removed) I think you have the wrong company. We are busy but we have no record of you contacting us.Brett L.
08/18/2014
Noah visited with us twice before doing the actual work. The first time was to provide an estimate of the work to be done, and the second time was to take pictures of the chimney liner to send to our insurance company. Noah and his team arrived on time, provided professional work, and completed the work in a timely manner. He even went as far as painting my stove pipes, and providing us with a free sweep of our other chimney liner. Noah was over a 1000.00 less than the two other quotes we received. They were great to work with, very honest, very fair, and I will definitely use them in the future.
Description of Work
Noah and his team removed the existing clay tiles, and installed a new stainless steel chimney liner.
Category
masonry, chimney repair
frank M.
07/30/2014
.
Description of Work
They came out, gave an estimate for sealing the chimney only. I wanted broken bricks replaced as well, they took pictures and said they will get back to me with an estimate about fixing it. Almost a month went by, so I called twice and left a message to let me know either way regarding their ability to repair my chimney. I also sent an email to the website, no response. They should have been honest with me and just told me they did not want to repair the chimney, just seal it. I wasted a month waiting. I learned along time ago, when I have to hunt down a business in order to give them my business, then how will they resolve any problems in the future. I never do business with a company that does this.
Category
chimney repair
Service Provider Response
Hi [member name removed], I am sorry for any inconvenience that we brought you. This is a family run small business and we take very serious the commitment we provide to our customers from the start of a job right through to completion. That is reflected by the amount of positive feedback we receive on many different forums online and an A+ BBB Rating & Angie's List rating. The way I saw it happening was when we came out i clearly communicated to you that we were most likely not going to be able to match the bricks on your chimney due to them not being produced any longer. I did at that time give you a verbal quote for waterproofing the chimney and left it with you that I was going to attempt to find the bricks to match. I felt like i made it clear that it was going to be unlikely. I received 1 phone call from you which I attempted to return to tell you I couldn't find bricks to match as expected. I apologize if that message did not get through to you.. When I left your house you said you were going to get multiple quotes for the work so I figured you went in another direction. I take very serious the feedback we receive about areas we need to be better in but I feel like this is more of some miscommunication than bad service. We hope you got to the bottom of your chimney needs and wish you a great remainder of the year. Noah Owner -Centerpoint ChimneyJohn R.
07/14/2014
Christian W J.
07/01/2014
Great service by Noah and his team. They originally re-lined my chimney and helped with a lot issues that arose during my home inspection. He's provided all my services going forward and I'm happy that he's around to help with all my chimney needs!
Description of Work
Chimney cleaning.
Category
chimney sweep, chimney repair
Eric S.
06/19/2014
Lynne E.
06/09/2014
unknown
Description of Work
Centerpoint chimney came out and did a free inspection and estimation for chimney repair. The owner came himself to assess the job and address the repairs we need done, he also checked for fireplace insert prices for us as well. He was punctual, polite and professional. His price is approximately 1000.00 less than another provider and we are getting more work done than the last estimate for less cost. I would definitely recommend Centerpoint Chimney and will use again in the future.
Category
chimney sweep, chimney caps, chimney repair
Erlon E.
04/20/2014
First they put up a scaffold around the chimney and then they had to take down about the top 10 feet of the chimney. Then came the re-build and adding the cap. When they finished building the chimney, they cleaned up all the brick and mortar from the ground and left the yard looking like it did before anything was done.
Description of Work
The top of our chimney was falling down and Centerpoint Chimney came in and rebuilt it. At the same time, they added a chimney cap.
Category
chimney sweep, chimney caps, chimney repair
Virginia B.
01/02/2014
Noah and his team were very responsive. They had to reschedule from our original date due to illness, but they still managed to complete the work during the week we were originally quoted. A car accident on the date of installation would have been an understandable delay, but Noah still managed to get the job done. The guys were professional, quick, clean and we were able to have a beautiful roaring fire for Christmas. I would use Centerpoint Chimney again, and I would highly recommend them to anyone needing chimney work.
Description of Work
Both of our chimney's needed to be relined and we needed new chimney caps installed.
Category
chimney sweep, chimney caps, chimney repair
Maureen M.
10/03/2012
They came out at the appointed time, gave us an estimate and worked with the contractor who was going to install a new furnace. Everything went very smoothly and the work was well done .
Description of Work
Centerpoint relined and installed a new cap on the chimney that is dedicated to the furnace.
Category
chimney caps, chimney repair
Jennifer C.
01/11/2012
Just had a typical chimney sweep done, They did not have a tool required for the job I happily allowed them to use mine but never got it back. Made some calls to them but never received any response.
Description of Work
We used them to clean our chimney. Typical chimney sweep.
Category
chimney sweep
Service Provider Response
I am very sorry for any confusion that was caused on our behalf. We have tried to identify who you are as it is not our practice to use any of our customers tools even in the rare case that we are in need. If you would kindly attempt once again to reach us we will make sure that we do whatever it takes to have you satisfied with our services. Thank You, Noah Wells Centerpont Chimney 603-571-0440Other local Pros in your area
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2022 Super Service Award
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Angi Certified
Offers Coupon
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Angi Certified
Business Highlights
Emergency Services OfferedService Categories
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, American Express
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes
Services Offered
Chimneys – Maintenance, Repair, Inspections, Caps, Liners, Sweeps, Animal Removal, Waterproofing, & Restoration. Wood & Pellet Stove Installation.
Services Not Offered
ask for details
Frequently Asked Questions & Answers about Centerpoint Chimney
How is Centerpoint Chimney overall rated?
Centerpoint Chimney is currently rated 4.6 overall out of 5.
What payment options does Centerpoint Chimney provide
Centerpoint Chimney accepts the following forms of payment: Check, Visa, MasterCard, American Express
Does Centerpoint Chimney offer free estimates?
Yes, Centerpoint Chimney offers free project estimates.
Does Centerpoint Chimney offer eco-friendly accreditations?
Yes, Centerpoint Chimney offers eco-friendly accreditations.
Does Centerpoint Chimney offer a senior discount?
No, Centerpoint Chimney does not offer a senior discount.
Does Centerpoint Chimney offer emergency services?
Yes, Centerpoint Chimney offers emergency services.
Are warranties offered by Centerpoint Chimney?
Yes, Centerpoint Chimney offers warranties.
What services does Centerpoint Chimney offer?
Centerpoint Chimney offers the following services: Chimneys – Maintenance, Repair, Inspections, Caps, Liners, Sweeps, Animal Removal, Waterproofing, & Restoration. Wood & Pellet Stove Installation.
Are there any services Centerpoint Chimney does not offer?
ask for details