Dependable Pest Solutions
About us
Since 2007, Dependable Pest Solutions has been a locally owned and operated pest and structural control company in Rochester and the surrounding areas. We are proud to offer honest, dependable, fast and safe pest eradication services and maintenance plans at an affordable price. We offer a range of services from mouse and rat elimination and prevention, crawling insect control, flying insect control, wood destroying insect control and FHA & VA inspections. Anything from ants, wasps, bees, spiders, mice or bed bugs we can help you get rid of. We offer our services to both residential and commercial services. We are licensed in New Hampshire (NHPC-536). Our pest control programs start with a licensed technician inspecting your property to find potential breeding and nesting areas for pests or unwanted insects. Then Dependable Pest Solutions highly trained & licensed service technician will prescribe a customized treatment program Don't get stung by the competition, call Dependable Pest Solutions today!
Business highlights
Services we offer
Pest control & exterminating - rodents, crawling & flying insects, termite inspection & pretreatment.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 5% | ||
| 0% | ||
| 0% |
The technician arrived on time and was friendly & professional. He did a cursory check for the ant nest, including in the cellar, but it was not found. He applied the pesticide around the foundation of the house & adjacent garage. I noticed no ants (never had seen but 1-3 ants /day inside the house) starting Friday, the day after it was sprayed. It just so happened that on Saturday while I was out of the house all day until midnight, I came home to find that my water heater failed & dumped its tank of water. (So I mopped it up that night in the house & the next day, contacted a plumber to install a new one, & I also hired the plumber's adult son to dry out my cellar & remove some wet insulation under the floor & above the ceiling of the cellar.) I asked the man working on the cellar to keep an eye out for the carpenter ant nest and he found it one day and more of it the next day. (This was all within a few days of the initial spray, which was only 4 days after having the ants identified as carpenter ants.) The pesticide had obviously been working, as about half were dead and half were still wiggling, well before the 30 days.
I called the company back and spoke with the owner, Debbie, and told her about finding the nest and asked that a technician come back out and spray the area of the nest inside the cellar. She explained how their initial spray would have taken care of the nest, but scheduled the technician to come back out promptly, within a day or two of my call, which was 5 days after the initial spray... Unfortunately, the ants had already damaged parts of the wood and floor (no telling how long they had been there), which is no criticism of the company. I didn't want to risk any more damage. The man I had working in the cellar cleaned out the nest, except that we left some of it for the technician to see. And the same technician arrived on time and again was professional and friendly and sprayed the area of the nest in the cellar.
There was a "sale" going on in which a second spray in October and a year's guarantee could be included for the same price as the initial treatment, so I took advantage of that, which included a 10% discount listed on their website. I plan to continue with their plan of two exterior treatments per year with a guarantee.
"(removed member name), At the time of your service my technician said to you give the treatment 30 days if you see any ants after that give us a call. also, I sent an email out to you, since you did not give us a phone number two weeks after your treatment. I thanked you for your business and said if you had any problems to call us. I never heard from you. Why didnt you call us when your came back? as far as the specimen goes I did get the bottle which the specimen was but it had turned to dust. That happens sometimes with insects that have to stay moist. I apologize for not contacting you about getting another specimen. Ialso replied to your review personally but still have not heard from you to clear this up. Please call me, as I do not have your phone number. Thank you Debby"
"[member name] thank you for the review. hope all is well. Debby"
"(Member Name Removed), Thank you for your review and business."
Licensing
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