B & C FLOOR STORE
About us
Come visit with us. We would love you to peruse and test our flooring samples . . . walk on them, feel the quality, choose the color, style, finish and/or texture of your liking. We will be here to help you through the process, from the introduction of our products to the installation. Our showroom in Portsmouth NH has over 2,000 SF of flooring and tile samples to choose from. Our staff is most knowledgable and helpful. We look forward to working with you whether it is a residential or commercial space, new construction, remodel, one room or your entire home or office space. We help you create a stylish space one floor at a time.
Business highlights
Services we offer
Carpet serging and binding for carpet purchased through our store, Custom Sized Area Rugs, Design Assistance, Flooring sales & expert installation, Free Measures, Product Education
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 0% |
"[Member Name Removed], Thank you for taking the time to write this review; we appreciate your feedback. This is not the way we want to do business nor how we want our customers to feel about their installation. We have taken steps to ensure this does not happen again. We not only expect our installers to be expert installers but we insist they to be prompt, courteous and professional. We have replaced this installer with someone who satisfies these requirements. We apologize for the stress and inconvenience this caused you. Thank you again for your review. Carol Burgard"
"We strive to have 100% customer satisfaction so your honest review is very helpful to us. Thank you for taking the time to review our business, we appreciate your business. Carol & Brett"
"Thank you [member name removed], we appreciate your kind words and for taking the time to write a review. We enjoyed working with you too! Carol & Brett"
"Thank you [member name removed] for the wonderful review. It is much appreciated. We enjoyed working with you on your project. Brett & Carol"
"(Member name removed), thank you for taking the time to post this review on Angie's List. We appreciate it!"
"Thank you for your kind words, we appreciate you taking the time to post a review about us on Angie's list."
Anytime you walk into their store, you will be made welcome immediately, and allowed to explore as you prefer, either with guidance or without. There's a great reason their tag line is "We Floor our Customers!" Brett and Carol will certainly do whatever they can to make their customers satisfied and happy.
"Member, many thanks for your wonderful review. Brett and I really appreciate you taking the time to post this review on Angie's List. Thank you! Carol & Brett"
"Thank you Customer. We appreciate you taking the time to write this review. We're glad you are enjoying your new carpet!"
"Thank you for your kind words. We appreciate you taking the time to write about your experience. Thank you again! Carol & Brett"
"Thank you so much for this review. It is much appreciated. You know we feel the same about referring our customers to you!"
went in to shop for new kitchen flooring and was very impressed with
the variety of carpeting, hardwood, tile, and vinyl that they carry.
The showroom is set up beautifully, making it easy to see everything
that they offer. Brett was very helpful, asking questions to get an
idea of what I wanted and what would work best for my home. He showed
me several different options, explaining the differences between the
various types of flooring. He spent a great deal of time with me,
helping me to choose the right flooring and color. He offered just the
right combination of helpful advice and time for me to think about the
options without pressure. I was able to take several samples home with
me in order to see how each one would look in the room. This was
extremely helpful because things look very different in a large showroom
than they do in a smaller room with different lighting and colors.
Once I chose the sample I wanted, Brett came to my home to measure the
room, the order was placed and the flooring was delivered in a very
short time. The installer arrived at my home on time and was very
polite and professional. He worked quickly but carefully and kept the
work area as neat and clean as possible. When he finished, he showed me
how to move my refrigerator in the future so that it would not damage
the flooring. I would definitely recommend the B & C Floor Store to
anyone who is looking for any type of flooring and wants to get the
personal, one-on-one type of service that they offer.
"Member, it was a pleasant surprise to see your review on Angie's List. It's so nice to have someone take the time to talk about their experience with us and our installers. It was a pleasure working with you as well. Thank you!"
"What a great review Member! We always appreciate someone taking the time to say a few words about our store and their time here. Thank you again! Carol & Brett"
With the help of Carol, I chose the carpet best for my budget, style of my home and wearability. Carol was kind enough to order me a samples of the carpeting, I was torn between 2 colorsI so they ordered me the 2 samples. These were not just tiny samples they were about 12" x 12"! I was also given the choice of edging on my stair runner and again I wasn't sure, so they had their edger put the different edges on the color sample I chose to give me a feel of what it would look like. Once I made my choice, we set up an appointment for measurement of my staircase. which was within a few days and my carpet was ordered that day.
I was just pleased with the installation. The installer was professional, neat ( he was tidy throughout the installation) and experienced!
I wish I could show you a photo but I cannot see where I can upload it.
"So happy we were a part of your project. We have alot of fun helping our customer select the right floor for their home so it was our pleasure. Thank you for taking the time to post this review for us. We really appreciate it! Carol & Brett"
Licensing
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