Decosta Construction, LLC
About us
Family owned. Uses subs for plumbing, heating, bathrooms, radiant heating, water filtration, water heaters. Alternate web address: www.decostabuilders.com. DBAs: Dana Decosta, De Costa Construction.
Business highlights
Services we offer
Roofing, additions, and stump removal, bath remodels, building, carpentry, certified renovator., decks, doors, dormers, driveways, energy star homes, excavation, foundations, framing, insulated concrete forms, kitchen, land clearing, new homes, painting, property maintenance, remodeling, sanding, septic systems, siding, snow plowing, sun rooms, windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 0% | ||
| 9% | ||
| 0% |
I'm happy with the results.
We had an unexpected sewer vent pipe break in the wall and it was immediately fixed. We are having a lot of other house work done by them and we have no doubt it will be done right.
I am so glad I did my research and went with them, there seems to be nothing they can't do! Not to mention their pride in high quality workers and communication. We are very satisfied new home owners!
"Thank you [member names removed] for the opportunity to do your Heavy Construction Project, it's a pleasure doing a project for Customers that put so much trust and confidence into they're Contractor, Dana Project Manager"
He and his team tore down/replaced the roof in one day, telling me that the substructure was fine and that he would guarantee his work for the life of the shingles (20 years).
That winter my porch roof began and quot;ice dammingand quot; (as did my roof over the living room). The damming over the porch caused water to back up and come pouring in across the ceiling and down the walls. When I called Dana (Friday morning) I got no response. When I called him again Friday evening, he said he couldn't get anyone out to me until Sunday. So I spent the next two days collecting over 10 gallons of water from my roof, the skylight and the walls.
Long story short, when I asked Dana how he intended to fix the problem, he asked me for a credit card number before he'd schedule any work. This caused a disagreement between us as I felt that I should not have to pay to have this fixed, in fact he should not only fix the roof but fix the ceiling and the walls that were damaged.
I've never heard from him since, except in responses to my BBB complaint about him. My only alternative is to sue.
As I've investigated this issue further (not being an expert on roofing at the time) I've come to learn a couple of things:
1) If soffits were installed, the roof would not have heated up, thus melting the snow and causing ice damming - his recommendation to not install soffits was poor judgement.
2) He did not have a new flashing kit for the skylight (Velux) - since he didn't have a new flashing kit, he NEVER intended to move the skylight to begin with. But he waited until the day of construction to inform me that it was and quot;too much workand quot;, knowing that if he'd said no initially he probably would not have gotten the contract.
Bottom line - Dana is a pleasant and agreeable person when he does initial consultation, and will agree to almost anything. The problem lies in and quot;backing up his workand quot; and the knowledge required to do a job properly. Throughout the job he spoke with me of a job he was doing with and quot;new constructionand quot;. In retrospect, it seems that all his stories were about and quot;newand quot; construction, which makes me think that if it isn't and quot;newand quot; he doesn't know how to repair it.
"We are a accredited member of the Better Business Bureau because we agree to follow the guidelines they put forward for all businesses, this complaint was settled to the satisfaction of the BBB unfortunately as hard as we try, it is not possible to have 100% of our clients to be happy, however most all of our customers are satisfied and continue to use our services, I strongly suggest to confide in wide range of our references and decide on that outcome and not just one negative review, Thanks The Decosta Family"
Licensing
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