Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

Tom Cady Chimney Sweep LLC

Chimney or Fireplace - Clean and Inspect, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,

About us

Tom Cady Chimney Sweep is a Certified Chimney Sweep Specialist. As a member of the National Chimney Sweep Guild you can be assured that your residential or commercial chimney needs will meet the National Standards for Fire Safety. We guarantee our work and your satisfaction. We work on chimney cleaning, chimney repair, masonry, inspections, steel liners and roof shoveling. Your Safety is our Top Priority! Cost is determined by the job. Additional e-mail - [email protected].

Business highlights

Emergency services offered
26 years of experience

Services we offer

Blockages removed, brick & stone pointing, chimney materials supplies and inspections, fire safety inspections, fireplace finishing, masonry repair, metalbestos installation, rain & animal guards installation, roof shoveling and stainless caps sales & installation., waterproofing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
40%
3
40%
2
0%
1
0%
Showing 1-5 of 5 reviews
Nancy S.
Apr 2015
4.0
Yes, I recommend this pro
unknown

Karol H.
Sep 2014
5.0
Yes, I recommend this pro
$6,650
They were very quick, extremely helpful with my questions, and incredibly nice - especially since it was near 0 degrees fahrenheit, and they worked through New Year's Eve and New Year's Day (which was the crew chief's birthday!) - so this review is long overdue.
Not only that, they were understanding when I explained that I could not pay the entire balance up front, and offered me monthly payments - WITHOUT INTEREST!! - after I paid the deposit, which was a reasonable percentage of the entire bill. Working with them through the payment period was very easy. At one point, we disagreed on how many payments I had left, and we were able to resolve the question by going back through the records together and finding their mistake. They were very nice about it - there was no defensiveness and certainly zero rudeness.
I feel like this is a business that cares not only about doing good work, but about the people they serve. They're the only ones I'll let near my chimney.

Helen H.
Sep 2013
3.0
$3,000
The first day, two guys were came. They were not the same guys who had inspected the chimney. It became quickly clear to me that they had not read the inspection report before coming over. I had to show them the inspection report (done by the same company) and ask them exactly what they planned to do. They deviated from the inspection report recommendations without sufficient discussion and approval from us or their company (from what we could tell). I also didn't trust that they knew what they were doing, and had to insist that they explain to us exactly how they planned to do the work as there were complications with the design of our chimney.
At the end of the work day, we saw that they had not correctly re-installed the fireplace insert (it was noticeably out of place) and had severely scratched the side paneling. They left without explaining the condition in which they were leaving things.
After a few days, we had to call to see when they were coming back to finish the job. The second time, the company sent the original guys (who had previously done the inspection) to finish the job. It was clear that these guys knew more. One of them commented that it would take him longer than anticipated due to the condition that the other guys had left things in. The fireplace insert, this time, was correctly placed back in. However, instead of addressing the scratches on the side paneling, the guys just turned it around. They didn't tell us that this is how they "fixed" the problem. Good thing we noticed.
We called to complain. Our interactions with the company owner by phone so far have been positive, as he offered to give us a 10% discount and sent a guy over on the same day to paint the scratches (though we weren't told by phone that he was coming - luckily one of us happened to be home).

Ellen R.
Feb 2012
3.0
$450
They were on time, professional, and did a good job. They did suggest that we also have them crown coat our chimney to repair some cracks. This added an additional $200 to the cost. At the time I thought this was a bit high, but had them go ahead and do it.

They recommended that we replace the liner and we asked them to send us a quote. Three months later, we finally received the quote. It was just under $4,000 (with a 10% discount if we scheduled the work within the next 30 days).

We decided to get a second opinion and the other vendor said the state of our liner wasn't as bad as Tom Cady led us to believe. The other vendor's quote was about 1/4 of amount of Cady's quote. I'm sure Tom Cady Chimney Sweep is a reputable company, just make sure you get a second opinion to save you a lot of $$.

Kevin L.
Dec 2011
4.0
Yes, I recommend this pro
$1,800
After a chimney fire, we had Tom Cady Chimney Repair come to install a new liner. In our case it was a stainless steel/titanium liner. They also repaired some brick work and re-installed our wood stove. It was a very good experience.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tom Cady Chimney Sweep LLC is currently rated 3.8 overall out of 5.

Tom Cady Chimney Sweep LLC accepts the following forms of payment: CreditCard

Yes, Tom Cady Chimney Sweep LLC offers free project estimates.

No, Tom Cady Chimney Sweep LLC does not offer eco-friendly accreditations.

No, Tom Cady Chimney Sweep LLC does not offer a senior discount.

Yes, Tom Cady Chimney Sweep LLC offers emergency services.

No, Tom Cady Chimney Sweep LLC does not offer warranties.