JOYCE COOLING & HEATING INC

Founded 1995 • With Angi since May 2008

ADDITIONAL EMAIL: sales@joycecool.com FINANCING AVAILABLE.

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

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Verified Reviews

4.9

(195) Verified Reviews

Ratings Distribution

5

182

4

10

3

0

2

0

1

3

Rating Details

Price
4.6
Professionalism
5.0
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

HVAC Companies (185)water heaters (28)air duct cleaning (4)plumbers (2)
Showing 1-25 of 195 reviews
Caryl S.
5.0
08/19/2021
This is my second experience with Joyce Plumbing and Heating. The first time was a new hot water tank. When you have your local city inspector tell you during inspection of the tank installation that "oh, Joyce did it? Then I don't even need to look at the installation...". That was a ringing endorsement!! We then moved to a mini-split heating/cooling system for our house. These guys were just terrific. We had 3 units put into our house and the team worked flawlessly. From Will (our super human sales guy) to Tina in the Joyce P&H office (customer care) to Calvin and his team, we were very well treated, on time and under budget. I highly recommend Joyce Plumbing and Heating and we will be using them again. You should to!!
Description of Work
Mini-split installations - 3 units
Category
heating & air conditioning/hvac
Cost
$12,000
Hire Again?
Yes
Ernie J.
5.0
11/22/2020
Joyce Cooling and Heating installed a new high-efficiency Lennox furnace and air conditioner. The installation looks great and was professionally completed. The furnace is working fantastic and is so quiet we can't even hear it running. We are warm and comfortable all the time and the new high-efficiency design should save us money for many years to come. The technicians answered all of my numerous questions.
Description of Work
Replacement of old gas furnace and air conditioner
Category
heating & air conditioning/hvac
Cost
$14,000
Hire Again?
Yes
Gene Z.
5.0
11/12/2020
Professional installation, friendly crew
Description of Work
Replacement gas furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes
Keith W.
5.0
01/02/2020
They came on time and did an excellent job and a reasonable price.
Description of Work
Water heater replacement
Category
water heater repair
Cost
$1,850
Hire Again?
Yes
Laurie B.
5.0
12/20/2019
Tuesday night at around 5:20 pm I realized that my furnace was not working. Always a scary thought on a cold winter's night. I had never worked with Joyce, but ironically I had a regular maintenance/inspection scheduled for my furnace in a week and a half. So I called and left a message saying I had no heat. I was fully anticipating that I would not be given priority since I was not yet a customer and most likely there would be a lot of customers who had emergencies like mine. Joyce opens at 7:30 am. At 7:15 am I received a call that they could send someone out that morning much to my surprise. My furnace was repaired by 10 am that day and at a reasonable price! Alex, the gentleman who repaired the furnace, was polite and professional as was the woman I dealt with in the office. I will most likely be signing up for their maintenance plan.
Description of Work
Furnace not working
Category
heating & air conditioning/hvac
Cost
$139
Hire Again?
Yes
Jason & Jennifer P.
5.0
09/30/2019
Excellent. I heard of them through word-of-mouth. Once they were done with my service I signed up for their annual service plan.
Description of Work
They serviced my oil fired furnace.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Chris S.
5.0
06/29/2019
My old boiler died. Got a new combi boiler/hot water heater installed a few days later. Installation took a day - the crew showed up on time, removed the old equipment and cleaned everything up after installing the new boiler.
Description of Work
Needed an old boiler replaced
Category
heating & air conditioning/hvac, water heater repair
Cost
$9,500
Hire Again?
Yes
elyse P.
1.0
01/26/2019
I was very unhappy how the work was done on my boiler. A technician came out and told me it wasn't working because I needed more oil (I had over 1/4 tank) and that should solve it. I had to pay $100 fee for an emergency oil delivery. It still did not work. They were no longer open so they sent an emergency technician out. I had to pay another service fee and the overtime rate. Not pleased.
Description of Work
Fix boiler
Category
heating & air conditioning/hvac
Cost
$350
Rocco R.
5.0
08/18/2018
Woke up to no hot water on Friday. I immediately starting thinking, "I'ts Friday, I won't even get anyone out here until Monday." I called Joyce Cooling & Heating and was told that they would have someone out that day, and that the Technician would call a half hour before arrival. Sure enough, the Technician called that afternoon and arrived right on time. Our Technician Josh, diagnosed the problem, and had us up and running within an hour! Josh was very professional, explained the problem and left the area neat and clean. I was also very happy with the cost of the repair. Thank you Joyce Cooling & Heating!
Description of Work
Repair Gas Water Heater
Category
water heater repair
Cost
$134
Hire Again?
Yes
Steven C.
4.0
08/14/2018
They were very professional and thorough. During the initial service visit, they did a great job diagnosing the problem and attempting to fix the unit. Since it was very old, we decided to install a new system. They were very busy, so we had to wait a few weeks for the new install. Unfortunately, they showed up a day late due to a scheduling error. They're prices are very good. If it weren't for the scheduling error, they would get all A's. I will definitely use them again.
Description of Work
Central A/C replacement
Category
heating & air conditioning/hvac
Cost
$6,000
Hire Again?
Yes
LEONARD Z.
5.0
04/24/2018
This was the first annual maintenance on my new Lennox AC unit. Alex showed up on time and clearly explained what he was doing and answered all my questions thoroughly. He did a great job and I look forward to seeing him in the fall for the furnace maintenance.
Description of Work
Annual AC maintenance
Category
heating & air conditioning/hvac
Cost
$125
Hire Again?
Yes
Sharon M.
5.0
12/20/2017
Tina was so helpful...she went above and beyond during a very stressful situation. The crew that came to my home for the installation were courteous, professional and answered all of my questions.
Description of Work
New boiler
Category
heating & air conditioning/hvac
Hire Again?
Yes
James S.
5.0
10/18/2017
Very well. He was professional, he explained everything to me and alleviated any anxiety I could have had.
Description of Work
Expansion tank replacement on hot water heater.
Category
heating & air conditioning/hvac, water heater repair
Hire Again?
Yes
William O.
5.0
09/25/2017
Very well he checked the whole system.
Description of Work
Heating tune up
Category
heating & air conditioning/hvac
Hire Again?
Yes
Bryan B.
5.0
09/24/2017
Very professional and punctual. Quickly diagnosed and fixed the problem: a broken fire damper.
Description of Work
Central A/C stopped working.
Category
heating & air conditioning/hvac
Cost
$160
Hire Again?
Yes
Laurie W.
5.0
08/26/2017
They were good. The price was fine. They were on time.
Description of Work
They redid a complete system - the air conditioner and furnace.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Chris B.
5.0
07/31/2017
Called about 8:00 AM because the expansion tank off of the hot water heater was leaking. By 9:00 AM Alex arrived with the correct parts in his van. By 9:30 AM he was done, cleaned up and headed out the door.
Description of Work
Leaky expansion tank.
Category
heating & air conditioning/hvac, plumbing, water heater repair
Cost
$311
Hire Again?
Yes
John F.
5.0
07/28/2017
As seen above, all work was performed thoroughly and all my questions were answered without making me feel uncomfortable or foolish! Tyren is a professional technician and is pleasure to work with.
Description of Work
Tyren T. performed a yearly maintenance service on our Lennox XC25 AC system and PureAir air filtration unit. He took the time to explain each step of the process both in the attic and outside. The PureAir filter and UV lamp assembly was replaced. He showed me how to safely access the inside floor of the outdoor compressor/condenser for fall cleaning. Washing the amazing collection of pollen and tree lint off the coils was quite easy to do. Checking refrigerant pressure and temperature as well as ac power usage insures efficiency for the hot months ahead. The condensate drain piping from the unit in the attic and down the side of the house was cleaned well.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Tom D.
5.0
07/11/2017
Great! Mitch was fast and professional.
Description of Work
Installed a new hot water heater (propane)
Category
heating & air conditioning/hvac, water heater repair
Hire Again?
Yes
R C.
5.0
07/07/2017
In both cases, Joyce technicians showed up as scheduled and installed units professionally. Joyce personnel were very polite and helpful. As a side note, my son has used Joyce for heating issues installed by another contractor and has recently had Joyce install a whole house airconditioning system which they are pleased with.
Description of Work
Prior to having work done, their sales rep came to house and explained various options. #1-- Had Joyce replace heating system and water heating system for a more efficient and modern system a year ago. No issues. #2--Had Joyce install a Ductless air-conditioning system in my house to eliminate several window units. Professionally installed and very happy with the results.
Category
heating & air conditioning/hvac, water heater repair
Hire Again?
Yes
Christopher L.
5.0
07/07/2017
It went very well. Mitch and Aaron did the job. They were both friendly and professional. The job took most of the day (about 7 to 8 hours). They were quiet and courteous. They arrived on time and began working right away. When they finished they cleaned up what little mess they made. Mitch took the time to go over how the units functioned. Overall I couldn't have asked for better service.
Description of Work
Had 2 mini-split air conditioners installed.
Category
heating & air conditioning/hvac
Cost
$7,200
Hire Again?
Yes
Jeffrey M.
5.0
07/07/2017
Excellent! Dan and a helper installed the unit in two long days. Kept me informed on progress and intent. High quality work and attention to detail. Systems only online a few hours but seems to be everything advertised.
Description of Work
Installed new furnace, AC and water heater. Added dampers to ducts and added a return air duct in the basement.
Category
heating & air conditioning/hvac, water heater repair
Cost
$17,100
Hire Again?
Yes
Charles D.
5.0
07/06/2017
Joyce installed the system with new duct work, zoning, dampers, new furnace, A/C, and thermostats. They knew exactly what they were doing, installing the system as described and on time. During the 4 days of installation, management dropped by to make sure it was going well. They had all the right equipment and everything went as planned. No snags. These guys are real pros. I'd recommend them to anyone. I love my new Lennox HVAC system. My home finally is finally comfortable. The new system is also whisper quiet.
Description of Work
My house has two floors. The old HVAC system (LP/forced hot air and central AC) never provided useful airflow to the upstairs despite having 2 zones. It ran constantly and the downstairs was always 10-12 degrees (overcooled or overheated) different from the upstairs. Despite having 2 zones, there was no useful airflow upstairs. Joyce proposed an efficient modern system with 3 zones, new furnace, A/C, and thermostats. As well correcting the old improperly installed duct work in the basement, this was the cause of the poor airflow.
Category
heating & air conditioning/hvac
Cost
$20,000
Hire Again?
Yes
Jane S.
5.0
06/26/2017
It went great. Jarod was amazing! He was professional and really cared about the cost of the service to me. He did not want me to pay alot!!
Description of Work
My Mitsubishi splits that were not installed by Joyce were installed improperly. I needed to have the lines switched.
Category
heating & air conditioning/hvac
Cost
$154
Hire Again?
Yes
sunil B.
5.0
06/23/2017
Josh S was knowledgeable about what he was doing. He was not focused on selling us more things, however, was focused on the problem and explained the issue very clearly to us. He did help us out with a temporary fix until he worked on pricing for the final fix. I got their reference from Nextdoor where our neighborhood has a group setup and these guys had come highly recommended.
Description of Work
Water puddle under furnace when the AC was running.
Category
heating & air conditioning/hvac
Hire Again?
Yes

Phone

Address

51 LAKE ST

Nashua, NH 03060

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://WWW.JOYCECOOL.COM

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New Hampshire
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FAQ

JOYCE COOLING & HEATING INC is currently rated 4.9 overall out of 5.

JOYCE COOLING & HEATING INC is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

JOYCE COOLING & HEATING INC accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

Yes, JOYCE COOLING & HEATING INC offers free project estimates.

Yes, JOYCE COOLING & HEATING INC offers eco-friendly accreditations.

Yes, JOYCE COOLING & HEATING INC offers emergency services.

Yes, JOYCE COOLING & HEATING INC offers warranties.

JOYCE COOLING & HEATING INC offers the following services: DESIGN, INSTALLATION & SERVICE ON ALL TYPES AND BRANDS OF AIR CONDITIONING, HEATING, AND BOILER SYSTEMS IN THE GREATER NASHUA, NEW HAMPSHIRE AREA.