
About us
E. N. Lawnworks, LLC, is a Nashua, New Hampshire, based landscaping service with a focus on customer service, affordability, and friendly work. All of our customers enjoy the friendly, personal service that comes along with small, locally owned business, and a job well done that comes from pride in our work. Lawn care is demanding, and can take up a good chunk of your weekend off. Instead of doing all the work yourself, why not let us take the added work and stress off your hands? You'll be able to spend valuable time with your family on the weekend, and be proud of how good your lawn looks under our professional care! Contact us today and find out exactly how we can provide all your lawn care needs!
Business highlights
Services we offer
Brush Chipping, Debris Removal, Edging, Grading & Leveling, Hardscaping, Landscape Design & Installations, Lawn Improvements & Renovations, Lawn Mowing, Loam, Mulching, Patios, Plowing, Salting & Sanding, Shoveling, Sod Installations, Spring & Fall Cleanups, Stone Walls, Storm Damage Services, Topsoil, Tree Removal & Pruning Solutions, Walkways, Weeding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
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8% |
I understand equipment breaking down, but he should at least communicate what's going on with me and his employees.
I've left a message and an email at 7:30 this morning. It's now 9:41 and I still haven't heard from him. I spoke to a woman in their office who said that she Eric would be in within the hour and that she would be sure to have him call you. Again, he did not call.
He's given me estimates to also do other work, but if he can't even mow the lawn when he's supposed to or communicate with me what's going on I've decided not to go with this provider.
Also, they offer a 10% senior discount that I was not offered.
"Hello Valued Customer - First of all, thank you for your interest in our services. We are always striving to improve, and value all feedback. It was our pleasure to mulch your yard and bring it into the start of a very beautiful season, which we did at an excellent price. I do apologize for the phone tag which we played during the following week to schedule your lawn to be mowed. We check our messages every night after finishing our mobile service, and we also have an office manager who works part time to coordinate phone calls and communication. We attempted to reach you several times and unfortunately played phone tag on voice mail. Again, I apologize. In our annual mowing renewal and new sign up sheet, we allow you to make a custom schedule for weekly, bi-weekly, or on call service. Our mowing day is Thursday of each week, and if rain occurs it is Friday instead. At the time of your service request, our lawn mower with the bagging system was in our shop for repair. However, with our professional equipment complete with state of the art alligator mulching blades, no trace of grass clippings are left behind with our service. I would have had no problem demonstrating our work for you, and would not have charged you if you were not satisfied. In order to opt in to one of our mowing days or opt out we simply ask that you contact us at the latest the day before your service (Wednesday evening). In regards to the senior discount, it clearly states on Angie's List that it is available, however we do not ask for your age, ever! I would be happy to refund the $36.50 to reflect that discount if you wish, simply let us know. Once again, we strive to improve our communication skills as we work through this busy Spring season. Our office manager Lisa is available Monday, Wednesday and Friday 9am - 4pm, and the owner Eric is available weekdays after 4pm, or during the day as his schedule permits. We hope that our other reviews show how easy it is to communicate with us, and we would still be more than happy to work with you in the future. Sincerely, Eric Newman, owner E.N. Lawnworks LLC 603-883-0691 [email protected]"
"Hello[Member Name] - We were happy to help and thank you for your positive review! You have a beautiful property and we can help with some recommendations in the Spring. Thank you, and we will see you soon!"
Revitalizing lawn was a more difficult task. Scott took the time to explain what steps needed to take and in what sequence to maximize results. He also suggested best time in fall to start this process. We agreed on steps and start date. Again Scott's team showed up on time worked most of the day where they dethatched, aerated, placed loam on portions of lawn, planted seed and finally fertilized. Scott provided instructions for watering and mentioned the importance of following these instruction. Scott also checked progress of job after completion to help with any potential issues.
I am very pleased with results and grateful to work with a pro like Scott.
"Hello [Member Name] - We were happy to renovate your entire front yard, and when we were done it seemed like a completely different property! With your help assisting us in the design goals for the renovated mulch bed and also following all instructions, you have one of the best lawns that we planted this year! Your dedication to my suggestions worked perfectly to achieve better than expected results, and we will be checking up on your lawn again this Spring! Besides the fact that your review mentions "Scott" I know you and I met multiple times and that you know my team quite well. Thanks again, and Happy Holidays! - Eric and the team at E.N. Lawnworks"
Now with the bark much down it just looks gorgeous!! I'd also like to mention that Brandon worked diiligently to find a break in my invisible fence - that was truly appreciated...
I've always done my own yard work so I know how much work it really is. It was pretty hot that day but those guys stayed right on it. When I gave them some ice water and a bowl of fruit, they were so grateful. Believe me, they certainly deserved it.
I will be leaving their card with the new buyers along with my recommendations.
Thanks guys!!
"[member name removed] - Thank you so much for your positive review of us! We really loved working on your yard and would have been so have you as a permanent client. You treated us very fairly and accommodated us with refreshments and snacks. Thanks again, it was truly a pleasure meeting you and congrats on your new place! Thank you, The team at E.N. Lawnworks LLC Eric, Brandon and Tom"
Eric was both courteous and professional. He took a look at my lawn, provided a reasonable estimate and was also willing to work with me on a fair price, which included some additional services needed.
I mentioned I had some family visting for the upcoming weekend and he was able to squeeze me into his schedule, right away.
The lawn came out great! Beds were cleaned out, under the deck, he even had his team blow out my garage.
Coming off of a poor experience last year, where my previous landscaper over-promised and under-delivered, this experience was really refreshing. You can tell when a contracter truly cares about his customers and takes pride in their work, and Eric and his team proved this from start to finish.
I'm already looking forward to hiring Eric again for my next fall clean up, or for any other landscaping jobs I may have. I highly reccommend his services to those seeking courtesy, professionalism, and a job well done!
Licensing
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