Universal Windows Direct of Manchester logoApproved Pro
Approved Pro

Universal Windows Direct of Manchester

Vinyl Siding Install or Completely Replace, Doors (Exterior) Installation and Replacement, Sliding Door Installation,

About us

Universal Windows Direct of Manchester serves all of Central and Southern NH; we specialize in windows, doors, siding, and roofing. We carry our own exclusive brand of windows and siding called Unishield, and we have some of the best warranties in the industry. We are a preferred Owens Corning roofing installer. One of the key points that differentiates our window products from our competitors is that we use only virgin vinyl, built in one solid piece custom to each opening rather than standard sizes modified during installation. This creates a seamless fit that will not bend, crack, or warp over time. We also use the exclusive super spacer in between the panes of glass instead of metal, which is used by most window manufacturers. This amazing material almost completely diminishes any heat or cold transfer within the panes of glass, keeping you and your home comfortable and energy-efficient no matter the season!

Business highlights

10 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.859 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
0%
2
2%
1
0%

Filter reviews by service

Showing 1-25 of 59 reviews
Steve H.
Jun 2023
5.0
New Windows - 3-5
Yes, I recommend this pro
Great job!

Jon D.
Jun 2022
5.0
New Windows - 6 +
Yes, I recommend this pro
Great. Fast, friendly, & knowledgeable & good price.

Bill M.
Oct 2021
3.5
Yes, I recommend this pro
Started off fine but it took a long time just to get someone out to measure the windows. Just had them installed 2 days ago and one of the screens was damaged and the kitchen one is a bit tough to open . So in the end I didn?t have a horrible experience but there was a lot left to be desired.

Keith B.
Sep 2021
5.0
Sliding Door Installation
Yes, I recommend this pro
Universal Windows were so helpful since day 1 and the price and installation was flawless. Very happy will be contacting to do my Windows and other sliding glass door

Karen C.
Sep 2021
4.5
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
They were polite clean working and fast a great jb was done

Anthony S.
Aug 2021
5.0
New Windows - 6 +
$1,800,000
Very good, any issues were immediately taken care of.

Carolyn T.
Jun 2021
5.0
New Windows - 6 +
Yes, I recommend this pro
$600,000
Installers were excellent. Went above and beyond to complete the job.

PAUL B.
May 2021
5.0
New Windows - 6 +
Yes, I recommend this pro
All were very professional

Krystle S.
Mar 2021
5.0
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
They were great. Very attentive to detail.

Rick G.
Mar 2021
5.0
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
$20,000
I don't know how to rate the value because I never had to have siding repaired before. However, I was fine with the price because they showed up in less than 24 hours to do the work. They did it right, and they were courteous, taking the time to explain what they did and make sure I was happy before leaving.
Response from

"Thank you Rick, We are so glad we could help and are really grateful for your feedback!"


Frederick L.
Oct 2020
5.0
New Windows - 6 +
Yes, I recommend this pro
Excellent work on both ends windows and installation

Lisa B.
Oct 2020
4.5
New Windows - 3-5
Yes, I recommend this pro
$550,000
They came at the time they said. They didnâ t drag out the install. The price was reasonable.

John C.
Oct 2020
5.0
Sliding Door Installation
Yes, I recommend this pro
$280,000
Though not a name brand, Sean D. the salesman explained everything very well, with many options available. Installation was second to none, which is was a big concern! Final result was very good and highly recommended!!

Debbie G.
Sep 2020
5.0
New Windows - 6 +
Yes, I recommend this pro
$1,000
The communication was amazing and they were polite and knowledgeable. The entire process from the estimate to the installation went smooth They installed beautiful windows and completely cleaned up. Beside the obvious difference you could not tell they were here. Highly recommend.
Response from

"Thank you so much, Debbie! We really appreciate you trusting us with your job and are so glad you are happy!!"


Matt M.
Aug 2020
2.0
New Windows - 6 +
We had 16 double-hung windows to be put in and 2 bay windows. We were told that it would be done in 2 to 3 days max. The job started on July 5th and I just wrote them the check today on 8/19/20. The workers were personable but they were not supplied enough help. The work was rushed and wrong trim pieces were put up(they did replace them), a broken window was installed( was told it would be there in 2 days tops and took weeks, and we had to install the cranks for the bay windows ourselves and chase them down for screw covers. Not to mention they very poorly cleaned up after themselves. Now I would like to make the point that I understand the world is a different place with COVID 19 but none of these issues were a result of someone being sick or anything related to COVID. Next time we will probably hire Clear choice windows that HomeAdvisor had also recommended. We learned the lesson in the end you get what you pay for. Do not hire universal windows
Response from

"Hi Matt M., After receiving your review yesterday we tried to reach out and have a quick conversation about the job but as of now haven't heard back. I looked into the job and I definitely found out we did not perform at our typical high standards, and the net result was your experience was not great. We take the trust customers put in us when they have us work on their homes very seriously, and it is an awful feeling when we fall short. I would really like an opportunity to discuss certain things that occurred during the job and why, and also hear more details of your impressions. I am happy that you did end up with really great windows and a well finished product. Sometimes during jobs we do make mistakes, but we will never not make things right. We never ask for final payment until receiving a signed completion certificate that clearly states that the job was completed to a customer's satisfaction. Again, I would really like an opportunity to speak with you personally. I would also like to see if there is anything we can do to make things right."


Evelyn G.
Jul 2020
5.0
Sliding Door Installation
Yes, I recommend this pro
Response from

"Thanks for the great feedback Evelyn! We really appreciate you trusting us with your doo project!"


Michael S.
Jun 2020
5.0
Yes, I recommend this pro
Large 2 family in Nashua with extensive peeling paint on windows and trim. Universal Windows installed insulated vinyl siding over the old Asbestos, covered all soffits and facia trim, installed 28 new windows and cap. Very pleased with their work, would call on them again on other projects. Would highly recommend to anyone. People walking by the house now stop and acknowledge how nice it looks and what a wonderful job they did. I concur
Response from

"Thank you Michael! It was a pleasure working with you guys!"


Maria H.
Jun 2020
5.0
Yes, I recommend this pro
Universal Windows Direct Gives Back to the Community The Welcome Home Shelters and Hope For Homeless would like to thank Universal Windows Direct for continuing to give back to the community. This is the second year in a row that they have replaced deteriorating and unsafe exterior stairs at our shelter. Sean Dodge and this company care about others and they provide a QUALITY job EVERY time. We can not thank you enough for providing our homeless families with safe stairs that we can all be proud of. You could not ask for a more responsible company that leads by example. Bless you, all!
Response from

"Wow! Thank you Maria for your kind words, and more importantly, for the amazing work you folks do for the most vulnerable people. You give them the help they need as they are working hard to improve their situations. I saw the appreciation in the residents at my last visit, most notably when one of the women who lived there with her child around 8 years old sought out Michael to thank him for making her feel safe for the first time in years. We look forward to supporting The Welcome Home Shelters and Hope for the Homeless for years to come! Thanks for allowing us to be part of such a great cause!"


Ron C.
May 2020
5.0
New Windows - 6 +
Yes, I recommend this pro
I love the windows! The company was fantastic to do business with. Installed 14 windows and trim in one day. No complaints...fantastic service!
Response from

"Thank you so much Ron, you were a pleasure to work with and we really appreciate you taking time to give us a nice review! Looking forward to working with you again in the future! Sincerely, Sean and the UWD Team"


Mark H.
Jan 2020
4.5
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
Owner and Scheduling agent were great. Installers did a good job. Just missed a few items and they came back and finished up very quickly.
Response from

"Thank you, Mark, we appreciate the opportunity to do business with you. Sincerely, Sean & the UWD Team"


Doug R.
Jan 2020
5.0
New Windows - 3-5
Yes, I recommend this pro
Outstanding and trustworthy. On time, professionals
Response from

"Thank you so much, Doug! We enjoyed working with you as well, and we love how the updates came out! -Sean, Bob, Heather, and the whole UWD Team"


John D. P.
Nov 2019
5.0
Yes, I recommend this pro
$92,100
I worked with Sean before for a huge house vinyl siding replacing 1964 cedar planks. Great to work with!
Response from

"Thank you so much for the nice review, John, we enjoyed working with you again as well!"


Cathleen V.
Apr 2019
5.0
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
Excellent company. I hired them.

Colt M.
Apr 2019
5.0
Vinyl Siding Install or Completely Replace
Yes, I recommend this pro
Sean and Bob at Universal Direct were amazing to work with. I had originally only wanted to do Vinyl Siding but I had them replace a window and slider door as well. My house looks amazing and the curb appeal is through the roof. This company and its employees know what they are doing and go above and beyond. From pitch to install, they were comprehensive and hard workers. The installers were diligent, always on time, worked a full day and delivered a jaw dropping product. Sean, the owner, will go over the project in extensive detail and is a vast well of knowledge. Showing that he takes pride in his work. I would recommend to anyone looking to upgrade their house with windows, doors, and/or siding.

Andrew D.
Mar 2019
5.0
New Windows - 6 +
Yes, I recommend this pro
Shawn was great to work with quick with quotes and answering questions. The windows came on the day they were supposed to and the installers were very professional! They skipped lunch so that they could get 18 windows changed out in one day and they did a great job! They stuffed some insulation in the openings, put aluminum around the outside and sealed them with caulking. The next day they put in one new window to finish our project and took all the old stuff with them and left the place clean and all for a great price! Shawn called us after to make sure we were happy with the results. I would use them again!
Showing 1-25 of 59

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Universal Windows Direct of Manchester is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Universal Windows Direct of Manchester accepts the following forms of payment: CreditCard
Yes, Universal Windows Direct of Manchester offers free project estimates.
No, Universal Windows Direct of Manchester does not offer eco-friendly accreditations.
No, Universal Windows Direct of Manchester does not offer a senior discount.
No, Universal Windows Direct of Manchester does not offer emergency services.
Yes, Universal Windows Direct of Manchester offers warranties.

Contact Information

880 Candia Rd Unit 8, Manchester, NH 03109

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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