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SECONDWIND WATER SYSTEMS, INC
Water Softener Service, Radon Reduction, Radon Detection,
About us
At Secondwind Water Systems, we specialize in customized water treatment solutions for homes and businesses across New Hampshire. Whether you're dealing with Hard Water, PFAS, Arsenic, Odors, or other water quality issues, we provide testing, diagnosis, and system installation tailored to your unique water chemistry. What sets us apart? We have more certified water professionals than any other company in New Hampshire—ensuring every recommendation we make is backed by deep technical expertise. Our team is dedicated to delivering dependable, high-quality service with solutions that truly work. We stand behind our work with exceptional warranties, ongoing support, and a commitment to doing what’s right for our customers. From softeners and filtration systems to drinking water solutions and advanced contaminant removal, you can trust Secondwind to improve your water—and your peace of mind.
Business highlights
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
36 years of experience
Services we offer
Solving water quality problems through the installation of high quality water treatment systems. Water softening, filtration, disinfection, purification, contaminant removal. Service of existing water treatment systems. Free esimates and in-home consultation and testing.
Services we don't offer
Well Drilling
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 6
Assorted photos uploaded by SECONDWIND WATER SYSTEMS, INC
Reviews
4.935 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 35 reviews
Bruce S.
Nov 2019
Water Softener Service
Exceptional work and quality. The installer truly knew what he was doing. He was quick, thorough and very efficient.
Response from SECONDWIND WATER SYSTEMS, INC
"Hi [Member Name Removed], thank you so much for taking the time to leave us a review. We are so pleased to hear you enjoyed your experience with Secondwind!"
Beatty H.
Mar 2019
Water Softener Service
The prob. correctly diagnosed and an adjustment made and the problem has not returned.
Gary T.
Aug 2018
Water Softener Service
Secondwind was an excellent company to deal with from the initial call to set up the appointment to the day of the service. All were professional and courteous. We were pleased with their work and the results
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you [Member Name Removed], it is a pleasure having you as a customer!"
BRIAN W.
Nov 2017
Water Softener Service
Tech arrived on time and quickly replaced the water softener. Cleaned up afterwards and explained everything.
Chris B.
Jun 2017
Water Softener Service
Showed up at the scheduled time. Service person was courteous and friendly. They explained the work they would be performing and provided tips for maintaining the system. They worked quickly and quietly and left no mess behind. Exactly what you want in a service call.
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you [Member Name Removed] and thank you for being our customer!"
Diane H.
Oct 2016
Water Softener Service
They explained the options clearly, and during the visit explained what they were doing and the results, which was helpful. Overall it went well. The system did not supply enough salt at first, but they came out quickly to adjust/correct it. Friendly installation personnel too.
Jennifer B.
Sep 2016
Water Softener Service
I highly recommend SecondWind Water Systems. I will only call them for service and testing of our well water. Their rates are competitive. Jesse Gagnon is a very knowledgeable and professional representative. He is responsive and punctual and most importantly, I feel he is honest and trustworthy. For several issues, he has steered us in the right direction for services and saved us lots of money! Call SecondWind first!
Kristin C.
Oct 2015
Water Softener Service
unknown
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you {Member name removed}! We love having you as a customer."
Louie T.
Sep 2015
Water Softener Service
Secondwind Water Systems based in NH through their agent Home Depot of Londonderry push the services of Secondwind in their Londonderry store as a 'great deal' if you want a water softener system; that was far from the case with this company.First off, they were higher priced than the other quotes I received (by almost $1,000). I choose to hire them because I am a self-employed consultant and I only get paid for the days I work and they were willing to work with my schedule to install the unit.
To make a long story short; I hired them, they never showed up the day they were supposed to install the unit, were extremely unprofessional when I spoke to them and as a result I lost over $1,000 from having to take the day off when they were supposed to install the unit.
I spoke to Peter the general manager of the Londonderry, NH store---he was no help whatsoever and lacked the ability to resolve a problem for a long term customer. I fired Secondwind and now have to start all over again in finding a reliable company.
Save yourself the hassle of dealing with this company, save the added expense of their overpriced system and find another company to do business with...there are too many good service providers to have to deal with a bad one like Secondwind.
To make a long story short; I hired them, they never showed up the day they were supposed to install the unit, were extremely unprofessional when I spoke to them and as a result I lost over $1,000 from having to take the day off when they were supposed to install the unit.
I spoke to Peter the general manager of the Londonderry, NH store---he was no help whatsoever and lacked the ability to resolve a problem for a long term customer. I fired Secondwind and now have to start all over again in finding a reliable company.
Save yourself the hassle of dealing with this company, save the added expense of their overpriced system and find another company to do business with...there are too many good service providers to have to deal with a bad one like Secondwind.
Dave C.
Apr 2015
Water Softener Service
unknown
Steven A.
Dec 2014
Water Softener Service
It was the right system for our home and well, and solved the pH and taste issue.
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you for posting this review [member name removed]. We hope to keep you happy as long as you live in this house! Christine Fletcher"
Tammy K.
Dec 2014
Water Softener Service
unknown
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you for this review [member name removed], and we are so happy to have had the chance to improve your water. I also wish we could charge less for our work! Christine Fletcher"
Lynne K.
Oct 2014
Water Softener Service
unknown
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you [member name removed] for writing this. Reviews like this are why we do what we do!! If you're happy we're happy!"
Nancy S.
Oct 2014
Water Softener Service
unknown
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you for the review on Angie's List. We look forward to being there for you over the years and if there is anything you need or any further feedback you would like to give me, I would love to hear from you! Christine Fletcher"
Richard M.
Oct 2014
Water Softener Service
unknown
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you [member name removed], I am glad we were able to help and look forward to proving your conclusion to be correct! Christine Fletcher"
Kathleen B.
Sep 2014
Water Softener Service
unknown
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you for this review! We look forward to a long and satisfying relationship. Christine"
Abbie C.
Aug 2014
Water Softener Service, Radon Reduction + 1 more
The outcome of the service was great. The water quality is now excellent!
Response from SECONDWIND WATER SYSTEMS, INC
"Hello [member name removed], It is a total pleasure having you as a customer! We look forward to being there for you for all the years you live in this home. Christine"
David B.
Aug 2014
Water Softener Service
It has been an excellent experience. They were very attentive to what we wanted. Although there was a leak after the installation, they promptly came back and repaired the leak.
Response from SECONDWIND WATER SYSTEMS, INC
"Thank you for this review (Member name removed)! We are so happy to have you as a customer."
Shawn D.
Jun 2014
Water Softener Service
unknown
DUSTIN F.
Jun 2014
Water Softener Service
unknown
Lana P.
Jun 2014
Water Softener Service
We were very happy with them. We spent close to $6000. He was extremely helpful, he sat down with us for over an hour and describe the different systems that Medico had an the levels of contamination they would remove and they showed us our water usage and so on.
Kathleen C.
Jun 2014
Water Softener Service
Very professional, knowlegeable, efficient, prompt, cleaned up very well after installation
Irene S.
May 2014
Water Softener Service
They did a phenomenal job. It was a high-end water softener, and they even guarantee it for five years. They were right on time and were very professional. It was highly detailed plumbing work, and everything was exactly perfect.
Terry M.
Feb 2014
Water Softener Service
See above
Lori B.
Jan 2014
Water Softener Service
Our current provider came to do the annual maintenance and left w/o it functioning properly but charged $100 more than the previous years annual tuneup fee. We found Secondwind Water Systems on Angie's list. They diagnosed and fixed the problem within an hour.
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
SECONDWIND WATER SYSTEMS, INC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
Sunday: Closed
SECONDWIND WATER SYSTEMS, INC accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, SECONDWIND WATER SYSTEMS, INC offers free project estimates.
No, SECONDWIND WATER SYSTEMS, INC does not offer eco-friendly accreditations.
No, SECONDWIND WATER SYSTEMS, INC does not offer a senior discount.
Yes, SECONDWIND WATER SYSTEMS, INC offers emergency services.
Yes, SECONDWIND WATER SYSTEMS, INC offers warranties.
SECONDWIND WATER SYSTEMS, INC offers the following services: Solving water quality problems through the installation of high quality water treatment systems. Water softening, filtration, disinfection, purification, contaminant removal. Service of existing water treatment systems. Free esimates and in-home consultation and testing.
Well Drilling