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Modern Pest Services - Manchester
Rodent Pest Control Service, Bug and Insect Pest Control Service, Bird and Bat Pest Control Service,
About us
Modern Pest Services is a third-generation, family-owned and -operated pest management company that has been a leader in the industry since 1945. Modern’s licensed and fully trained pest management professionals provide fast, effective pest control solutions to residential and commercial clients throughout New England and utilize the least toxic, lowest-risk products as part of an integrated pest management program. Recognized by the National Pest Management Association for meeting the established standards of a QualityPro company, Modern has also earned distinction as a Pesticide Environmental Steward by the U.S. Environmental Protection Agency for its green and organic programs. Modern is a Copesan alliance partner and a member of several national, regional and local associations, including the Entomological Society of America, the National Pest Management Association, the New England Pest Management Association, and the Professional Pest Management Alliance. Modern has grown to become the largest and most respected privately-owned pest management company in New England.
Business highlights
80 years of experience
Services we offer
Pest control for homes and businesses. Modern's HomeCare Green program protects homes from 60 pests, as well as a termite control program and additional pest control services for nuisance wildlife, ticks and mosquitoes. We also install TAP insulation. Ask about our Organic programs!, while our ECOCARE commercial programs protect a wide range of businesses and industries from unwanted pests. Modern offers a comprehensive bed bug control program including canine inspections and heat treatment
Accepted Payment Methods
- CreditCard
Reviews
4.423 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 17% | ||
| 13% | ||
| 4% | ||
| 0% |
Showing 1-23 of 23 reviews
Andrew L.
Jan 2021
I've used Modern Pest several times in the past, and I've always had great experiences with them. In Brighton, they were able to take care of a mouse/rat problem quickly and efficiently, and also mitigated a nasty termite issue. In Mansfield, they were successful in removing chipmunks from in between unit walls in a condo building and also were able to rid the building of carpenter ants. They've been a pleasure to work with!
Merrill B.
Jun 2017
Excellent; very personable employees and very knowledgable.
Response from Modern Pest Services - Manchester
"We are very glad to hear that! Thank you for leaving us a review! Be sure to let us know if anything pops up before our next visit!"
Kristian G.
May 2017
As it is a long process to remove pests and keep my home safe, it is premature to fully grade my service now. Perhaps in the realm of pest removal, Angie's list should consider a longer interval before assessments are done. I have been satisfied thus far, and my situation has not worsened. I also appreciated the professionalism of the Modern agent assigned to me and their follow up phone call.
Response from Modern Pest Services - Manchester
"Thank you, [Member Name Removed], for taking the time to leave us a review. Please know if you do not see a reduction in pest activity with in a few weeks, be sure to give us a call and we will be right back out at no extra cost to you!"
Nancy M.
Feb 2016
unknown
Rachel W.
Aug 2015
I'm very happy with Modern Pest Services overall. The reason I gave them an overall "B" is their price - it's $35 a month which I think is a bit expensive. However, I'm pleased with their service and I like having someone I can call with questions about various items. Tom is a star - knowledgeable, polite, and thorough.
Response from Modern Pest Services - Manchester
"Hi, [Member Name Removed] - thank you so much for taking the time to provide us a review. We really do appreciate your feedback. While it is true we are not the least expensive pest service out there, we also do not skimp on quality service and do our pest to go above and beyond with our clients. We are certainly glad to hear that you were well taken care of. Feel free to let us know if we can ever be of any help to you again in the future. -Danielle Beckwith"
Terry M.
Dec 2013
They are easy to recommend to others.
Dave Q.
Sep 2012
Arrived on time. Very thorough and detailed inspection and application of pesticide. Very pleasant. Provided follow up visit and inspection by supv. for unknown type of insect. Checked w/state entomologist. Reasonable time frame. Will be here tomorrow for application of additional pestides at no additional cost. Purchased year long contract.
Response from Modern Pest Services - Manchester
"Hi Member, Thanks for posting your feedback on Angie's List! We take great pride in providing excellent service to our clients and your response touched upon some of the many things our service professionals focus on, particularly thoroughness and professionalism. Thank you for purchasing our year round HomeCare Green program for pest control - I'm sure you'll be happy with our service. Elaine"
Ken M.
Jun 2012
They come whenever you want them, 24 hours a day.
Response from Modern Pest Services - Manchester
"Hi Member, Thanks for taking time to comment on Angie's List and for your overall "A" rating. We take great pride in doing a good job for our clients, so your feeback is appreciated. Do you know someone that may need pest control? If you refer a friend, relative, neighbor or coworker to Modern, you'll receive a FREE month of pest protection. Just have your referral give us your name or service address when they call to sign up for their HomeCare Green program and we'll credit your account. Thanks again for your feedback. Elaine"
Kristen M.
Jun 2012
I called Modern Pest Services based on the reviews I read here. They were very informative on the phone and were able to come out to the house in 2 days to address my carpenter ant problem. Another reason I chose them is for their environmental awareness, unlike most pest control places who spray God knows what and don't know about the products they are using. Jeff, the guy who was sent to my house was very knowledgeable and kind. He was prompt and efficient with his time, very conscious of cleaning up after himself and respectful of my home. This company may be more expensive than other companies, but I feel their attention to detail and problems at hand are worth it. Plus, with carpenter ants, you have to keep up for 2-3 years to completely erase their pheromone trails. So, I did sign up for a year of quarterly treatments and will likely renew for 2-3 years. Obviously, it's only been a few days, but I have not seen one ant and I really wanted to leave a comment about how easy and respectful the process so far has been. I would absolutely recommend this company to others.
Response from Modern Pest Services - Manchester
"Thanks so much for posting your comment on Angie's List and for your overall "A" rating. It's great to hear you had such a good experience with us and with Jeff, your service professional. Our service professionals are well trained and very customer service oriented…as you noticed! We want to be highly recommended and if you refer a friend, relative, neighbor or coworker to Modern, you'll receive a FREE month of pest protection. Just have your referral give us your name or service address when they call to sign up for their HomeCare Green program and we'll credit your account. Thanks again for your feedback. It’s greatly appreciated! Elaine"
Stephen J.
May 2012
They come when they say they are going to come. They fix the problem and guarantee their work. It's a once-a-year deal. I have two different places, and they send different people. The company does good work.
Response from Modern Pest Services - Manchester
"Member, Thank you for taking time to post your comment on Angie's List. As you indicated, our HomeCare Green Program comes with a money back guarantee and we take great pride in being dependable, on time and solving our client's pest problems. Elaine"
Ben F.
May 2012
The service was too expensive and I had to pay for a whole year to get quarterly service. They put boxes out to see what bugs crawled inside. I will not use them again in the future.
Response from Modern Pest Services - Manchester
"Thank you taking time post your comments on Angie's List, though I'm sorry to hear weren’t happy with our pricing. I’ll be the first to admit that we aren’t necessarily the cheapest pest control company around, but our pricing is based on a number of factors. Our comprehensive HomeCare Green Program combines carefully targeted seasonal treatments throughout the year, non-chemical monitoring, and exclusion techniques and comes with a money back guarantee. In addition, we take great pride in the high level of professionalism our residential service professionals provide, as well as the quality of their service. They are reliable, knowledgeable and driven to solve our clients’ pest-related issues. We may not be the right fit for some clients due to pricing, but we stand behind our programs for the value and peace of mind they provide. Elaine"
Katherine S.
Apr 2012
We have used them for 10 years. Their punctuality is perfect. They warranty the work also. They will come back and do it again if you see any ants.
Response from Modern Pest Services - Manchester
"Member, Thanks so much for your testimonial! We appreciate your comments and we work hard to reach our clients qucikly and on time. I'd like to let you know of our new referral program. If you refer a friend, relative, co-worker or neighbor to us, you'll receive a free month of pest protection. Just have your referral provide your name or service address to us when they call. Thanks again for taking time to share your feedback. Your loyalty to Modern is greatly appreciated and we look forward to servicing your home for years to come! The Modern Team"
Ruth R.
Apr 2012
I like the way their package of services. It is very comprehensive at a reasonable price. They come every three months. I spend $36 a month. Their price is very good. I would definitely use them again in the future.
Response from Modern Pest Services - Manchester
"Hello Member, Thanks for taking time to provide your feedback. As you know, our HomeCare Green Program includes seasonal visits to help control pests in your home all year long. I'd like to let you know of our new referral program. If you refer a friend, relative, co-worker or neighbor to us, you'll receive a free month of pest protection. Just have your referral provide your name or service address to us when they call. Thanks again for taking time to share your feedback. We appreciate having you as a client look forward to servicing your home for many years to come! Elaine"
Brenda S.
Feb 2012
Overall, they are a good service. I had the same person who is great but moved away.
Response from Modern Pest Services - Manchester
"Member, Hello and thank you for your comment! I'm sorry to hear your service professional moved away. We often receive comments about how our clients love their service professionals. I'd like to let you know about a new referral program we have. If you refer a friend, relative, co-worker or neighbor to us, you'll receive a free month of pest protection. Just have your referral provide your name or service address to us when they call. Thanks again for taking time to share your feedback. We appreciate having you as a client look forward to servicing your home for many years to come! Elaine"
Christine B.
Feb 2012
They are fantastic. They are very responsive, and answer any questions we have. They are also very quick to work on any problems we have.
Response from Modern Pest Services - Manchester
"Thanks so much for your comments and "A" rating. We appreciate your feedback and work hard to be quick and responsive when it comes to our clients' pest-related problems. Elaine"
James B.
Nov 2011
The job did not go well. They convinced me the problem was what it wasn't and I had to correct it myself. Some of the stuff they did for ants and stuff was great. They said I had mice in my attic and I told them it was squirrels so they said okay we'll treat you for all these things but everything except squirrels. I called them back and said I still have the squirrels; I have been shooting them outside and the problem went away after I was shooting them. I told them to come and take their stuff as I did not want them anymore. The quality of work was good. I will not use him again.
Response from Modern Pest Services - Manchester
"Hi (Member Name Removed), We certainly appreciate hearing from our clients so thank you for your comments. However, I'm sorry to hear our service didn't meet your expectations. Our Service Professionals are highly skilled and take great pride in resolving our client’s pest management and wildlife issues. I hope we have another chance to work with you in the future. Elaine"
RICHARD W.
Aug 2010
We had infestation of powder post beetles. The price was lower than what was quoted. The inspector was very thorough. When he returned with his boss to perform the spraying for the bugs, both of them did a great and competent job. The only hangup was that they said the inspector was going to come within a 4 hour timeframe on a particular day. They called beforehand and said that person wasn't able to arrive then and rescheduled me for the next week, so there was a delay in the process. Overall, I am satisfied with their services.
Response from Modern Pest Services - Manchester
"[removed member name], I’m following up on some older Angie’s List comments and wanted to thank you for yours. I’m glad to hear about our thoroughness and competency and your overall satisfaction with our service (except for the scheduling delay). We take great pride in a job well done. Elaine"
Anne G.
Aug 2009
They do something different each quarter depending on the time of the year. They either look at the interior or exterior for signs of pests. They always do applications on the perimeter of the house and they use non toxic products. It is usually one person who comes out from the company and he is very knowledgeable. He comes up with things that I haven’t thought of and he answers in detail for all my questions. I like that their recommendations are very cost conscious and they give me all different options.
Response from Modern Pest Services - Manchester
"Hi [removed member name], I’m following up on some older comments and wanted to thank you for taking time to call in your feedback for Angie’s List. You nailed it: our service professionals are knowledgeable, have answers to all our clients’ questions and provide cost-effective recommendations. Elaine"
Zsofi M.
Jul 2009
They came to our rescue when we first discovered mice in our kitchen and basement two weeks after we moved in. At first I thought that the initial fee and then then $35 monthly charge was steep, but now I realize that they are worth every penny. They come to our place at the drop of a hat - whether it's the mice returning, or ants, or spiders, or bees... It's really worth the money! They did get rid of our mice just after the first visit and they come back for quarterly check ups.
Response from Modern Pest Services - Manchester
"Hello [removed member name], I’m following up on some older comments. Thanks for your post and overall “A” rating. I love the idea that we “came to your rescue” for mice! We take great pride in providing quality service and we’re glad to hear you feel it’s worth it. We think so too! Elaine"
NORMA A.
Feb 2009
There are a couple of things that I didn't like about them. They had competition and I don't know why we used them. We saw their advertisement and called them. It is supposed to be a monthly service but I've only seen them twice in six months. I paid it all in advance and they say because it's winter they can't get in. They didn't want me to pay with a check. He was a nice enough guy. They come quarterly unless you see things. I've called them and told them that we do have things but I haven't seen anyone. My husband gets the flyswatter out. We have lady bugs and flies. The company is supposed to have a good reputation and they've been in business for many years. I don't think they are accommodating. I hardly see them.
Response from Modern Pest Services - Manchester
"Hello (member name removed), I’m following up on some older comments and I’m so sorry to hear you had a bad experience with us. We’ve been in business now for 70 years and maintaining a positive reputation is extremely important to us. Though it’s too late to connect with you at this point, on behalf of the staff here at Modern, I do apologize for not accommodating your needs. Elaine"
Zsofi M.
Nov 2008
I called them first thing on a Monday morning after discovering mouse droppings in our kitchen on Sunday. They came the same day to set up traps and bait. There was some confusion about the price, but one call to the office solved that problem.
SANDY C.
Sep 2008
They ware little booties to protect the carpet, are very conscientious, clean, and reasonable. They are also very thorough in their work.
Response from Modern Pest Services - Manchester
"Hi [removed member name], I’m following on some older comments and wanted to thank you for your post and overall “A” rating. Now, like then, our service professionals are conscientious, clean and thorough. Elaine"
Mike L.
Sep 2008
They are a small, family run company. They are local and they understand carpenter ants. They have appropriate knowledge for the region.
Response from Modern Pest Services - Manchester
"[removed member name], I'm following up on some older comments and wanted to thank you for taking time to post your feedback. Now, like then, we appreciate hearing from our clients. Elaine"
Licensing
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FAQ
Modern Pest Services - Manchester is currently rated 4.4 overall out of 5.
Modern Pest Services - Manchester accepts the following forms of payment: CreditCard
No, Modern Pest Services - Manchester does not offer free project estimates.
No, Modern Pest Services - Manchester does not offer eco-friendly accreditations.
No, Modern Pest Services - Manchester does not offer a senior discount.
No, Modern Pest Services - Manchester does not offer emergency services.
No, Modern Pest Services - Manchester does not offer warranties.