Market Street Settlement Group LLC - Manchester

I chose the Market Street Settlement Group company (also known as Coldwell Banker Settlement Services) on the basis of my real estate agency's (Coldwell Banker) recommendation, to handle my closing for a home that I was purchasing. On closing day, everything seemed to go well. My closing agent was punctual, polite, and had all of the paperwork ready for me to sign. So far so good. When closing was over, I felt relieved and confident that things were finally settled. Over a month later, though, I received a call late on a Sunday afternoon from the Settlement Group, explaining that they had made a mistake with my closing costs and I had to pay hundreds of dollars more or else they would be unable to move forward with the paperwork! Having just bought a house, money was rather tight for me at the time, and given that I thought things were closed at, well, closing, and things were settled at, well, the settlement, I didn't really have a lot of spare cash available, so it was a real hardship for me to have to come up with this money at a moment's notice. Because of their mistake, I asked for a refund of their fees, and they gave me a partial refund. Now, thirteen months later, I just received a check in the mail from them--apparently, their audit revealed that they overcharged me for title insurance and they were giving me a refund. While I'm happy to get this unexpected check in the mail, I'm quite frankly disturbed by the number of mistakes the Market Street Settlement Group made with my mortgage, and at this point I have to question the validity of the entire transaction. My recommendation is that if you prefer that nothing really be settled on settlement day, and if you like to leave a lot of loose ends open at closing, then the Market Street Settlement Group may just be the company for you.