The initial work was done from May 27, 2014 through June 1, 2014. They came to our home on again on June 20, 2014, July 31, 2014, October 6, 2014 and November 6 and 7, 2014. When they came back to do yet another repair, business owner, Kevin Moscone asked if we had any cinder blocks to weigh down the wood floor. We did not. The workers went out to my back yard and removed large wooden boulders from our stone walls that defined the property line and weighted down the wood with them. Kevin griped about how much money he lost on our job. Had they done it right the first time, they wouldn't have lost money. The subsequent visits were to fix up unsatisfactory work. I always trusted that they'd eventually get it right. I was patient as the business had gotten excellent reviews on AngiesList. There were gaps and buckling in the newly laid oak flooring.The last work was actually done on November 6, 2014. We didn't notice until November 12th that they hadn't done the entire fix that was needed. I called the son, Jon on November 13, 2014 at 6:17 AM. He called back at 6:26 AM. We told him of the remaining problem and that we would be out of town until November 15th. They were supposed to come back AGAIN, to fix buckling in areas they missed on November 6th. They never called or showed an interest in fixing the still unsatisfactory work. There was one area in the pantry/closet that had buckled. We were away from November 22nd through November 28th at about 4:00 AM as our power was out due to utility company outages. We called Kevin on November 28th at 10:25 AM, son Jon at 4:29 PM, Kevin at 4:31 PM, and Jon at 4:33 PM. We received no return calls. We called again on December 8th at 6:00 AM, 6:02 AM and 10:22 AM. We had no use of our living room from May 27, 2014 through December 27th when we moved the rug and furniture back into the house from the garage where they were being stored. We had no use of the garage either for the same reason. We were away for the holidays from December 20 to the 27th. I've given up as they seem to have no intention of fixing faulty work. We had no use of our living room from May 27, 2014 through December 27th when we moved the rug and furniture back into the house from the garage. We had no use of the garage either for the same period of time as our furniture was being stored in the garage. We were away for the holidays from December 20 to the 27th. I've given up as they seem to have no intention of fixing their faulty work.. Manchester Wood Floors has proven themselves to be as inept, unreliable and dishonest as every other slipshod contractor we've dealt with in life. Don't hire them.