Manchester Wood Floors

Very good. Floors look like new, even in high traffic spots.

We were very pleased with Kevin's work. The new floors looked fabulous. The sanded floors, which had been neglected for years, came to life! Kevin was punctual, polite, and professional. I received several bids and Kevin's was the lowest. He also had terrific suggestions for how to reduce the scope of the living room work. I highly recommend Kevin and I would definitely use him again.

Showed up on time, did work exactly as described in the time frame we agreed. Very good quality, good clean up. Made one repair at no cost, and another at a very reasonable price.

The results were just mediocre. They did a good job of patching in new wood in a couple of areas but the refinishing results were less than we had hoped for. We did ask for a satin finish but it really lacked luster. We wound up having to apply wax and re-apply as needed to keep any sort of shine on the floor. I wouldn't use them again.

Provider did not have wood.

Excellent work, beyond our expectation. Floors were in very bad shape and Manchester Wood Floor brought them back to life. We will use them again in the future

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They did a beautiful job. After seeing one bad repair (a section of plywood) and poor transitions from the dining room to the two living rooms, Kevin told me he had some old maple in his barn that he thought would match my floors, and for an extra $400 I told him to please PLEASE repair them. The results are amazing--the floors are the highlight of the house now. The wood matched perfectly. Before talking with Kevin, I interviewed three other people who all told me the pine floors were a lost cause and that I should just either paint them or preferably cover them with other flooring or carpeting. When I told Kevin I just wanted them sanded lightly so I could paint them, he actually looked hurt that I would suggest such a thing. And after explaining that he had done many pine floors in the same condition as mine and they they turned out great, I happily decided he was the one for the job. Kevin and his men were quite punctual, and the couple of times they were going to be delayed, Kevin called to let me know when to expect them. All of them were respectful of me and the house, and they left it in much better condition than they found it! They started the job June 2nd and finished on June 8th, coming in on Sunday to put on the last coat of poly. I would call Kevin again in a heartbeat if I needed floors refinished. Besides doing the best job, he gave me the lowest price.

With a 120 year old house and original maple floors, it was important for us to have them restored. Kevin and his son Johnathon are both extremely professional and knowledgeable in their profession. They were very respectful of my home. They made sure doors and furniture were protected, they even plasticed up and moved my full size oak pool table to get the job done right. They were on time every morning and got right to work. They replaced many floor boards, and took time each day to walk around the home and ensure we were happy with each step of the process. Every time I walk down my stairs - I smile!

The initial work was done from May 27, 2014 through June 1, 2014. They came to our home on again on June 20, 2014, July 31, 2014, October 6, 2014 and November 6 and 7, 2014. When they came back to do yet another repair, business owner, Kevin Moscone asked if we had any cinder blocks to weigh down the wood floor. We did not. The workers went out to my back yard and removed large wooden boulders from our stone walls that defined the property line and weighted down the wood with them. Kevin griped about how much money he lost on our job. Had they done it right the first time, they wouldn't have lost money. The subsequent visits were to fix up unsatisfactory work. I always trusted that they'd eventually get it right. I was patient as the business had gotten excellent reviews on AngiesList. There were gaps and buckling in the newly laid oak flooring.The last work was actually done on November 6, 2014. We didn't notice until November 12th that they hadn't done the entire fix that was needed. I called the son, Jon on November 13, 2014 at 6:17 AM. He called back at 6:26 AM. We told him of the remaining problem and that we would be out of town until November 15th. They were supposed to come back AGAIN, to fix buckling in areas they missed on November 6th. They never called or showed an interest in fixing the still unsatisfactory work. There was one area in the pantry/closet that had buckled. We were away from November 22nd through November 28th at about 4:00 AM as our power was out due to utility company outages. We called Kevin on November 28th at 10:25 AM, son Jon at 4:29 PM, Kevin at 4:31 PM, and Jon at 4:33 PM. We received no return calls. We called again on December 8th at 6:00 AM, 6:02 AM and 10:22 AM. We had no use of our living room from May 27, 2014 through December 27th when we moved the rug and furniture back into the house from the garage where they were being stored. We had no use of the garage either for the same reason. We were away for the holidays from December 20 to the 27th. I've given up as they seem to have no intention of fixing faulty work. We had no use of our living room from May 27, 2014 through December 27th when we moved the rug and furniture back into the house from the garage. We had no use of the garage either for the same period of time as our furniture was being stored in the garage. We were away for the holidays from December 20 to the 27th. I've given up as they seem to have no intention of fixing their faulty work.. Manchester Wood Floors has proven themselves to be as inept, unreliable and dishonest as every other slipshod contractor we've dealt with in life. Don't hire them.

This was the second floor we had them install in about a month. I met with the owner Kevin and after talking to him we decided to hire him after he suggested that the best way to go about his was for me to go out and find my best deal on the flooring and he would handle the install. So he didn't make a dime on the materials. He and his Team focus all their efforts on installation. I scheduled the first floor and wanted to see how they did before I had them do the second. Needless to say we were pleased. We went to Lumber Liquidators and bought their Builders Pride. The second grade just below the top. Great deal. But not until we had the Bellawood installed on the second floor did we realize the difference. Kevin and his Team did a masterful job with what they had to work with. He had told us ahead of time to buy the Bellawood Select but we didn't. And any issues we may with the floor are related to the wood itself. Because when we took his advice and bought the Bellawood Select for the second floor, what a difference. We thought the first one was beautiful, but when we saw the second one. We learned what the difference was between the top grade and the next down. We still love both, but this Bellawood Select is incredible. As far as the install goes. I've seen those videos on installing floors yourself. They make it look easy. But when you watch true Professionals like Kevin's Team do their work, you realize the difference. These guys are artists to say the least. And they are meticulous. I mean, they give a new meaning to the word Professional. And they do not give up until the job is perfect and you are satisfied. I've had friends and relatives install their own flooring. If you take a look at their floor and mine, you can tell the difference. Kevin and his Team (John and Elvis) are worth every single penny they make. We have several more floors we plan to have installed in the future, and Kevin and his Team will definitely be the ones we hire! John in Deerfield

Kevin, the owner of this company, has consistently done an excellent job whenever we have needed help pertaining to hardwood flooring. We have hired him on several occasions now going back several years, and he has the expertise and experience required to handle any job. He has completely redone the flooring in two houses for us, and we always receive glowing comments on the floors,even some time (years) after they've been done. His estimates are always extremely competitive, and his work is fantastic. He has done refinishing(both light and heavy-duty sanding),patching,wood staircases, thresholds, fabrication, even installation of wainscoting in the bathroom-all flawless, top notch work! Kevin has consistently gone that "extra mile" for us, and we couldn't be happier with this company.