Advance Pump & Filter Co Inc
About us
In business since 1977. Our office is located on Route 125 in Lee, NH. We accept major credit cards. Ask about our 100% Satisfaction Guarantee on our water filter systems.
Business highlights
Emergency services offered
48 years of experience
Services we offer
We service and installation of water filter systems, water storage (pressure) tanks and septic tanks., well pump systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.720 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 5% |
Showing 1-20 of 20 reviews
Colleen J.
Jun 2020
We have been satisfied , been using them since we moved here in 15 years.
Response from Advance Pump & Filter Co Inc
"Hello [Member Name Removed], Thank you for taking the time to write a review! I would love to hear back from you in regards to how we can improve our services. What would need to have occurred in order for your experience to be an A rather than a B? Feel free to call us at 603-868-3212 or email us at [email protected]. We would love to hear back from you."
Sam A.
Dec 2019
Very satisfied with our service with Advance Pump. Tech was on-time for the appointment, was very courteous and professional. Not sure you can ask much more from regular service. Would recommend them.
Response from Advance Pump & Filter Co Inc
"Thanks, [Member Name Removed] for taking the time to write a review!"
Cheryl H.
Nov 2019
I was very satisfied with my recent service from Advanced Pump and Filter. The two gentlemen who came were knowledgable, pleasant, worked efficiently and I appreciated their promptness in keeping the appointment. They also gave me suggestions on future maintenance items I could perform from home to help prolong the life of the equipment. Most importantly, I felt the charge for their service was extremely reasonable, considering the length of time they worked on the equipment. I would definitely recommend their service.
Response from Advance Pump & Filter Co Inc
"Thank you, [Member Name Removed]. We appreciate your feedback."
Don L.
Mar 2019
We had our water tested before contacting APF(knowing it wasn't great from a drilled Well). We had a drinking filtration system and did not realize it only filtered out one kind of arsenic. We have had several health issues and staining everywhere. APF explained the 2 different kinds of arsenic, the smell and the staining. We had our water tested after they installed what they suggested, and nothing measured on the charts. Health issues are gone, as well as staining and smell. Installation crew was no nonsense, knowledgeable, and a great group of guys. 5 Stars is not enough for clean water! Don - Newfields NH
Response from Advance Pump & Filter Co Inc
"Thank you, [Member Name Removed] for taking the time to write a review."
Andy M.
Mar 2019
Our service call, as always was great. We had been having lower water pressure especially on the hot water side and the technician gave us a couple of things to try (clean fixture aerators, flush hot water inline heater) which I was able to accomplish this weekend and now our pressure is great!
Response from Advance Pump & Filter Co Inc
"Thank you, [Member Name Removed]!"
Ashley F.
Feb 2019
Excellent staff, quality work done in a timely manner and reasonable pricing.
Response from Advance Pump & Filter Co Inc
"Thank you, [Member Name Removed]!"
Barbara B.
Apr 2018
Very Well. Equipment is all it was promised to e and workers were prompt and efficient and pleasant. the original cost deemed high but the service proved very valuable and certainly reduced labor from us. The service and products are excellent. The cost below is for the Arsenic extraction
Response from Advance Pump & Filter Co Inc
"Thank you for taking the time to write the review."
Mark P.
Mar 2018
Problem: Old water conditioner and iron removal system were no longer working. Yellow water, high salt consumption. We got estimates from 5 vendors. Advance put together the best and most professional evaluation and estimate. We went with them. On the scheduled day of service, the technicians arrived on time. They were were polite & respectful. They worked diligently and seemed to know their stuff very well. They answered all my questions with good explanations. I was trained on how to manage brine tank and to re-set the control head clocks in the event of power failures. The end result of the re-plumbing was neat and organized, simplifying the overall system. They cleaned up the work area beyond my expectations. Happy ending.
Response from Advance Pump & Filter Co Inc
"Thanks for taking the time to write the review. We appreciate it!"
Lynn L.
Mar 2018
All the team at Advance Pump and Filter have been fabulous over the years. Whether it is just answering questions or performing work in a timely manner by professional technicians. I highly recommend this fabulous company.
Response from Advance Pump & Filter Co Inc
"Thanks, [Member Name Removed]. We appreciate your kind words."
Ruth T.
Oct 2017
Excellent service. Very professional. The technicians were very thorough and so polite! I dealt with Steve Dow via phone and his responsiveness was prompt and thorough. I highly recommend this company!
Eugene K.
Sep 2017
I was very impressed with the tech (Sean) who came to our home. He was very knowledgeable and thorough. He explained all aspects of what he was doing and why.
Jonathan D.
Apr 2017
very well...punctual, professional, and knowledgeable
John R.
Feb 2017
Technician said filter element was clogged needing replacement, and the expansion tank had a pinhole and was no good. The company made repairs, gave me no discount, and had to come back 2 times for leaks. Charged me on 2nd visit. Also told me after work done that my water pump was failing and needed another $2000.00 worth of work.
Lorrie O.
Jan 2015
unknown
Grace N.
Nov 2014
They're great. The owner even came out. After the install, their customer service called me to make sure the water was soft. Everyone is pleasant and the system was wonderful.
Elizabeth D.
Aug 2014
unknown
Robert H.
May 2014
technician arrived at time stated by main office when scheduling appointment; tech discussed issue with me and reviewed water pump system; explained low pressure concern and pump cycling on/off often; tech determined pressure tank had failed; was able to replace pressure tank during service call as he had a pressure tank in truck; tech also provided cost estimate for other options to improve water pressure from replacing potentially clogged ejector, to replacing jet pump as mine is 23 years old, or option of converting to submersible pump; he answered all my questions and explained pros and cons of each; very satisified with service; price seemed comparable to other companies based on research during and after installation; I would recommend and will use again
Sandra D.
Jan 2013
Excellent experience. Very professional and prompt service.
Dan K.
Oct 2012
I contacted Advance Pump and Filter shortly after our previous water filter company failed to show up for a scheduled appointment.
Advance responded promptly and spent a lot of time troubleshooting our problem. Their technicians went to great lengths to explain that our old filter company had failed to install a back-washing system as required by manufacturer specs. With no back-washing for a year the system had accumulated bacteria that was causing a strong sulfur odor in the water.
Advance installed new back-washing valves and a drain so that the system would operate properly. They were prompt, professional and extremely helpful.
Advance responded promptly and spent a lot of time troubleshooting our problem. Their technicians went to great lengths to explain that our old filter company had failed to install a back-washing system as required by manufacturer specs. With no back-washing for a year the system had accumulated bacteria that was causing a strong sulfur odor in the water.
Advance installed new back-washing valves and a drain so that the system would operate properly. They were prompt, professional and extremely helpful.
Response from Advance Pump & Filter Co Inc
"Thank you, Member, for taking the time to write the review. We are thrilled that you were happy with your experience with Advance Pump & Filter Co."
Kurt T.
Feb 2012
I will use them again in the future.
Response from Advance Pump & Filter Co Inc
"Thank you for the positive feedback!"
Licensing
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FAQ
Advance Pump & Filter Co Inc is currently rated 4.7 overall out of 5.
Advance Pump & Filter Co Inc accepts the following forms of payment: CreditCard
Yes, Advance Pump & Filter Co Inc offers free project estimates.
No, Advance Pump & Filter Co Inc does not offer eco-friendly accreditations.
No, Advance Pump & Filter Co Inc does not offer a senior discount.
Yes, Advance Pump & Filter Co Inc offers emergency services.
No, Advance Pump & Filter Co Inc does not offer warranties.