Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Theresa P.
04/2014
small appliance repair
 + -1 moreI had Whirlpool (my service contract provided) send me a repairman from another company. That man said there was NOTHING WRONG with the bearing. He gave me valuable tips to deal with the smelly water (which is affected by the hard water and HE detergent). This man really solved the problem and saved me $1,094. He also told me how to tell if the bearing was shot. Either the A&E representative was grossly incompetent or he deliberately tried to sell me a repair that wasn't needed. I will never use A&E again.
Description of Work: My complaint was smelly water in the Whirlpool Duet washer. Man said 2.5 year old machine had broken bearing and the tub would have to be replaced. The costs would be $1,094 (parts $850 and the rest labor). I did not let him order the part. This would have cost more than I paid for the machine. I wanted to get a second opinion. He did nothing to solve the smelly water problem. This was the fourth time in 2.5 years that this company came for the same complaint.
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$1,094
Contact information
unknown, Kingston, NH 03848
Licensing
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Service Categories
Appliance Repair - Small
FAQ
A & E Factory Service is currently rated 1 overall out of 5.
No, A & E Factory Service does not offer free project estimates.
No, A & E Factory Service does not offer eco-friendly accreditations.
No, A & E Factory Service does not offer a senior discount.
No, A & E Factory Service does not offer emergency services.
No, A & E Factory Service does not offer warranties.
Contact information
unknown, Kingston, NH 03848