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About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
65 years of experience
Services we offer
Best interest of the customer, Install , Roofing
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.45 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 20% | ||
| 0% |
Filter reviews by service
Showing 1-5 of 5 reviews
Paul B.
Dec 2023
Asphalt Shingle Roofing Installation and Replacement
From the first visit with Kate, they were very professional, The work was completed on time, and the property around the building that was roofed was as clean as before they arrived
Response from WE Brown Roofing
"Paul, thank you for choosing W.E. Brown Roofing for your roofing needs and this review. We pride ourselves on excellent work and customer service. It was a pleasure working with you."
Devon H.
Oct 2023
The only truly good thing I can say about my experience is that there is a new roof on my house now but the rest of the experience was terrible. I worked with Joe from WE Browning, he was a decent guy at first during the invoicing for my metal roof replacement. It should have been a simple job which he himself said would take 1 day. Instead, he forgot the date he was going to come (Monday) and sent a subcontractor from Maine to do the work starting on Tuesday. This guy and 2 other roofers came to the house, they spent more time talking and leaf blowing my driveway (for some reason) then doing any roofing work. The subcontractor spent a wild amount of time on the phone in his truck while not roofing. Joe then came and informed me the job would be $1400 more expensive for strapping on the roof (which exceeds the 10% agreed upon possible increase from the original invoice.) I said fine just because I wanted to get through the process but I wasn't super happy. They ended their first day just barely having stripped the first side of the roof. I was promised it would be done the next day... that didn't happen. Things seemed to be falling apart at this point and it wasn't until Thursday evening when I was informed that Joe was now firing the subcontractor who turned out to be stealing tools/equipment from the company. So, 4 days into a "1 day job" there was 1 piece of metal roofing on my house, and it was supposed to rain the next day. Joe brought his crew out the next day to get the job done. I've done the rest of the work on my house and wanted this project done in a fair and stress free way to save me from worrying about it but that DID NOT happen. Joe's "team" took way longer than promised, left screws, garbage and cigarette butts on my property, one of them turned out to be a thief who hung out at my home for 3 days and stayed late even after it got dark, and barely anything got done. Then Joe decided that it would be "fair" to upcharge me for his inconvenience and potential profit loss on the job from his own mistake of hiring a new subcontractor that was untested. Not great and honestly soured me on using anyone else to work on my house.
Response from WE Brown Roofing
"I agree the job took longer than we wanted or anticipated. There were unforeseen underlying issues with your roof that required us to install strapping which increased the cost and time to install. We vet new hires, but not every new hire works out, unfortunately. We promptly removed the one who was not working out. Throughout the job, we discussed the challenges with you and thought we had resolved the issues as satisfactorily as possible. We have prided ourselves on our customer service for over 60 years. If any other issues had been notated (debris) at the end of the job, we would have rectified them immediately. We are happy to speak with you directly. Please call our office."
Trevor C.
Aug 2023
Google Review
I highly recommend WE Brown. Brad and Joe were very responsive, did a great job, and had very reasonable prices. Thanks guys.
Response from WE Brown Roofing
"Trevor, we appreciate your business and review. Thank you!"
Tim P.
Aug 2023
Asphalt Shingle Roofing Installation and Replacement
Very professional, kind, and did a great job.
Response from WE Brown Roofing
"Tim, thank you for choosing W.E. Brown Roofing for your roofing needs and this review. We pride ourselves on excellent work and customer service. It was a pleasure working with you."
Michelle C.
Jun 2023
Hard workers, pay attention to details, and were very responsive to communication, they were awesome.
Response from WE Brown Roofing
"Thank you for your business and excellent review! It was a pleasure working for you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
WE Brown Roofing is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: 7:00 AM - 12:00 PM
Sunday: Closed
Yes, WE Brown Roofing offers free project estimates.
No, WE Brown Roofing does not offer eco-friendly accreditations.
No, WE Brown Roofing does not offer a senior discount.
No, WE Brown Roofing does not offer emergency services.
Yes, WE Brown Roofing offers warranties.