Almost a year ago we contacted Don Talbot (proprietor of Walker Hound Windows) to undertake a porch project- building a front porch addition to our lovely turn of the century house. We agreed upon construction design, plans, and cost, and entered into an agreement and signed a contract. As agreed upon, 1/3 of the cost down, 1/3 of the cost upon start of the project, and 1/3 upon completion. We paid the initial 2/3ds requested, a sum total of $10,900.00. For that sum of money, we received The City of Brattleboro building permit, three poured cement foundations for the support of the porch, framing of the porch floor, and mahogany floorboards. The three columns were ordered, but taken by Mr. Talbot after we had numerous conversations and exchanges regarding his lack of communication, and promises to show up to work, and then not show up. Such behavior continued throughout the fall of the job, and into the winter months. Our communications (and lack of communications) became too much to bear, and we decided to terminate the job, and go with another contractor to finish. We had asked repeatedly for receipts, and documentation on the work already completed, but were told that he (Mr. Talbot) did not make it a practice of keeping receipts for materials, or apparently a record of his working hours. By no stretch of the imagination was the completed work valued at $10,900.00! We have been asking for a remittance of $5000.00 since early spring. We have filed a complaint with the Better Business Bureau in New Hampshire, and done all that they asked us to do with respect to follow up. The BBB reached out to the business several times by mail and phone. There has not been any replay from Walker Hound Windows. It is now the beginning of August and though we have reached out repeatedly to Mr. Talbot, we have had no reply to our request for reimbursement. Maira & Arbo R. Doughty 442 Williams Street Brattleboro, Vermont 05301