Reviews
1.01 Reviews
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Jin A.
Jan 2012
Exterior Painting
These are just some of the awful experiences I had with this couple. Serious, RUN.
- After I made the initial down payment of $1700, they came back to us and told us it would be another $450 for power-washing and pruning. Jim, who it turns out has a hair trigger temper, wrote me a vitriolic email when I questioned them about this. I should have walked away then but I was promised this would be an isolated incident...it was not.
- They said they'd start on Monday, didn't start until Wednesday which is when they told us we would need to pony up the extra money. Though at the time they blamed car problems, in hindsight I believe it was so we couldn't cancel the money order we had to get for them because they don't have bank accounts (red flag)
- .The two weeks they told us the job would take actually took closer to six weeks. During this time they literally only came by our house for what we believe were only hours at a time because would see construction debris but very little work done.
- The woman who owns the company and her ex Jim whom she had hired on to help her with this job because he was a supposed "expert" got into HUGE very public fights that my husband and I got caught between. In fact, the lady, Sheri, took a restraining order against Jim after the job was finished and Jim told us while they were still working for us that Sheri broke into his house (although I'm not sure how true that is, that is something he might have been lying about to turn us against her).
- The paint job is decent however they did a less than stellar job on the wood replacement and gutter work (everything Jim did). In some places instead of replacing the wood like they agreed to do, they used wood putty to patch it up. In one place it was so bad, we had to ask them to redo a part because it looked so awful. Instead of replacing gutters they reused gutters and forgot to put up gutters in other parts. We wish we hadn't insisted they bother because the gutters were so poorly hung, we have now actually had to get them rehung by someone who knows what they are doing. In fact they have made so many mistakes we are having a competent person our real estate agent recommended make a whole bunch of fixes to the poor job they did.
- Some of our things DISAPPEARED mysteriously right as they left. We had two very long ladders that we had bought a few months before worth approximately $300. They disappeared around the time they were removing their equipment. When we contacted them about it they both accused the other one of stealing them. At that point though, we were so glad to see the end of them, it just seemed anticlimactic.
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FAQ
Jim Snow is currently rated 1.0 overall out of 5.
No, Jim Snow does not offer free project estimates.
No, Jim Snow does not offer eco-friendly accreditations.
No, Jim Snow does not offer a senior discount.
No, Jim Snow does not offer emergency services.
No, Jim Snow does not offer warranties.