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Shop At Home Flooring
Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish,
About us
Shop At Home Flooring offers free shop at Home service, where as we bring the flooring samples to you in the comfort of your home. We also offer free estimates and measurements with no obligation required. We specialize in carpet, hardwood, laminate, linoleum, luxury Vinyl Tile, and Vinyl Plank Flooring. We have been in business since 1986 and have cheerfully serviced 1000's of Happy and Satisfied customers. For more info please go to www.shopathomeflooring.net.
Business highlights
39 years of experience
Services we offer
Vinyl Flooring, We are a Sales & Installation business, and Carpet, therefore we only install products we sell. Hardwood Flooring
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.34 Reviews
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Showing 1-4 of 4 reviews
Brian K.
Aug 2021
Russ’s crew from Shop at Home Flooring installed laminate flooring in my living room in mid October of 2021. I was satisfied with the finished result, but as of late June when the warmer weather started, the floor has been buckling and lifting up in a particular area. I contacted Russ and explained the problem and provided him a video that shows the problem. He told me I needed to run a dehumidifier in order to solve the problem which I have been doing with no results. If anything it has gotten worse. I contacted Russ to let him know and was told he would send out Paul (one of his crew members) to come and look at it. This was on July 26 and I still have not heard from Russ after numerous attempts to contact him. I have filed a dispute with Thumbtack, the app I used to hire this company, and Russ has not responded and has since removed his company info from the from the thumbtack site. In the meantime I have had two contractors come out to assess the problem, both telling me that in their opinion the floor was installed improperly. Still no response from Russ or his company. Very unprofessional. Would definitely not recommend!
Christina F.
Sep 2020
Good , we were happy with the job performed and love our new carpets .
Michael A.
Sep 2020
Carpet and flooring is buckling in multiple places after 3 years
Response from Shop At Home Flooring
"So let me ask you [Member Name Removed] why did you not call us to schedule a Repair instead of coming out here and doing this cheap hit piece on my company ? We promptly respond to any calls for Repairs to work that we have performed for we have a lifetime installation warranty free of charge to all of our customers. Customers whom have laminate, hardwood, or carpeting installed in basement areas on a concrete substrate are instructed to run a dehumidifier year round and if the customer neglects to this then they only have themselves to blame for their neglect to do so.. basements atmosphericlly have a high moisture content which invokes expansion of the flooring thus causing the buckling, this is not an installation problem but rather the customers Responsibility to adhere to the advise giving to avoid this problem. Maybe you need to tell the whole story here, you know the one that explains the real reason as to why you have a buckling floor and chose not to call to have a repair done, knowing full well as to why this problem occurred to begin with. You were advised more than once to run a dehumidifier and if you had done that the buckling A. Would not have occurred to begin with originally and B would have rectified the problem even once it became that way. We asked you to call us back after a few weeks to let us know how the dehumidifier worked and we never heard from you again until now. So consequently we assumed the problem was solved and I highly question weather it isn't in fact solved for dehumidifiers always solve this problem."
Sharron C.
Sep 2020
Working with Russ and Barb from Shop at Home Flooring was a pleasure. They were involved in the process from start to finish and always responded promptly with any questions we had. The installers were great and worked diligently. With so many flooring companies out there, we were thankful to have found Shop at Home Flooring because the process with them was organized and well planned out. We would absolutely use them again and recommend them to anyone looking to replace flooring. You won't be disappointed when using this company!
Response from Shop At Home Flooring
"Thank you [Member Name Removed]. We enjoyed working with you and Mike from the pre-purchase estimate of your new home project to completion. Enjoy many years in your new home!"
Licensing
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FAQ
Shop At Home Flooring is currently rated 3.3 overall out of 5.
Shop At Home Flooring accepts the following forms of payment: CreditCard
Yes, Shop At Home Flooring offers free project estimates.
No, Shop At Home Flooring does not offer eco-friendly accreditations.
No, Shop At Home Flooring does not offer a senior discount.
No, Shop At Home Flooring does not offer emergency services.
No, Shop At Home Flooring does not offer warranties.