T J MALLEY ELECTRIC INC

I have used their services about six times since I bought my house and have been happy each time. Today's service was no exception, where they installed a ceiling fan in a room with no previous lights or fans on the ceiling. They were courteous and fast and did a great job. Previous service included: adding dedicated breakers for 2 bedrooms for air conditioners and also for the dishwasher; adding a ceiling fan to a tray ceiling in the living room; replacing the tray ceiling lights in the kitchen; and more.

Very professional guys. Did wonderful job installing an outside outlet for us last summer. This summer we had to have a furnace installed. The installer noticed a problem with the electrical panel - wiring did not seem correct as generator kicked on when not appropriate. T J Malley sent Tim the very next day - as he suspected the panel had not been labeled correctly. He was correct, labeled the panel so it was clear. (This panel was not installed by Malley). No charge! Very prompt and responded professionally. I wanted to write this review because I saw that these folks only had a 2 star rating and they have been nothing but terrific for us.

they left holes in my walls. 3 rooms where connected to 1 15amp breaker. most of the insulation in the crawl space is all hanging down. one of my outlets pulled out of the wall because it was not screwed in properly.

Service person was knowledgeable and friendly. Completed job in timely manner and lights work great. We have used T J MALLEY ELECTRIC for four different jobs now and was satisfied each time. Largest job was installing 3 new breakers and dedicated outlets in select rooms in house of those breakers.

Those guys are good. They got the generator in right before the snow storm hit.

The previous owner of my house upgraded the service to 200 Amps, but when he installed the new main panel, he put it in the bathroom closet! (It is against code to put a panel in a bathroom.)  Tim Malley inspected the situation himself, and said it would have to be moved to a different location. I suggested reversing it and putting it in the hall on the other side of the closet wall. Tim said that double breakers in that panel needed to be replaced by singles, too, as the panel wasn't rated for them.

His crew arrived in the morning and worked quickly to tag all of the wires, free them from the panel, cut a perfect new hole in the wall on the hall side and reconnect everything. 

They used new wires and wire nuts to turn a tangled mess into an orderly panel.  It took a lot of work, but they finished in one day and had everything up to code.

Excellent work, and nice people to do business with. They explained everything they did, and made sure I was happy with the outcome.

GET A WRITTEN ESTIMATE BEFORE THEY START WORKING. IF YOU WAIT UNTIL THEY ARE DONE YOU MAY BE SURPRISED. YOU WOULDN'T PAY BY THE HOUR TO HAVE YOUR LAWN CUT WITH SCISSORS.
I can't, with good conscience, recommend them to anyone.
We are doing a retro fit of an island in our kitchen. We needed 2 outlets, one for a small fridge and 1 for plugging in appliances. The plan was for the electricians to work in conjunction with the cabinet installers, so that the wiring could be run between the cabinets. The cabinets work began at 8am and the electricians were to arrive between 10 and 12. The cabinets were finished at 12. At 12:15 I called Malley's to see when I could expect the guys. I was told they were finishing an other job, were getting lunch and would be here after. They arrived at 1 pm. I showed them the finished island, told them where I wanted the outlets, took them down to the panel, showed them how to access the space above the rooms and left them to their work.
They plugged along. One of the men was a master electrician and the other was his apprentice. They didn't perform like experienced electricians. There were frequent trips to their truck because they didn't anticipate what tools were needed , they didn't have another snake so they had to borrow mine, they didn't have enough basic electrical supplies in the truck, so they had to scramble to find an outlet box. They spent over an hour cutting the hole for the convenience outlet, and again, I had to lend them a tool. After the box was in place, they were not sure if they had screws to secure it to the cabinet. Another trip to the truck and yes they had the screws. They finally finished at 5:45 pm. T J Malley's policy is to bill the customer when the job is complete. They used a tablet to communicate back to the office, then hand wrote a statement. The bill says $120.26 in materials and $625 for labor. There is no breakdown for materials, but here is my count. 100 ft of 12/2 copper wire, 1 circuit breaker, 10 wire staples, 1 4" x 4" electrical box, 1 three prong outlet, 1 cover, 1 plastic outlet box, 3 wire nuts, and 2 screws. If I had to pay full retail at Lowe's, the cost of materials would be under $60. I estimate their cost to be less than $40. They were here for 4 1/2 hrs of which over an hour was spent just cutting the hole in the cabinet. Since it was so late I was unable to call the office and dispute the charges. I paid the bill and sent them on there way.
The next day I called the office to express my unhappiness with the cost. She pulled the invoice, looked it over and began making excuses. "they were there for 41/2 hrs"," there was a master electrician doing the work", "there are lots of small screws, nuts etc", " we were not charged for 1 hr at the master rate". I knew she couldn't change anything, so I asked to speak to the owner. He was out of the office, but would get back to me, 2 days later and I hadn't heard from them. I had gotten their name through Angie'slist and before I wrote a review, I wanted to give them a chance to make this right. I called again and again he was out of the office, but would get back to me. Well here we are, no return call and I am tired of waiting.
We are new to the area, and I believe in supporting the local community when possible. I chose T J Malley partially because they are in our town. I can't properly express our disappointment in how this turned out. Malley's advertises renovation experience, this was a very basic job and should have been completed in half the time. The charge for the parts is outrageous! There are a lot of choices for electrical contractors, and I know the ones that are successful recognize how important value is. The customer must feel they got good value for the price. Not necessarily the cheapest, but the best value. I did not receive good value from T J Malley, and when others ask me I won't hesitate to tell them so.

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The installation of the generator and panel was great. The technician was very professional and did a great job. One thing I didn't like is that on the first day of installation, the technician was called away to an emergency job. When he left he said I would get a call from the office letting me know when to expect him back. I waited 4 hours, and never got a call, and had to call the office. He did come back and worked for another couple hours, and then came back the next day to finish the install. He left telling me that I would get a call from the office to schedule the gas connection install. I didn't get a call and called the office to schedule that. The gas installer was a sub contractor who I ended up not being satisfied with the work performed for the price charged, but I will review them separately on their page, and I don't think Malley is using them anymore. I was supposed to get a call after the gas install was complete to schedule the generator testing. I waited a week and didn't get a call so called the office to schedule that. The generator would not stay running during the generator test. The technician said I would get a call from the office as to what the next step was.....I waited a week...and no call...so I called the office. A technician was sent out to fix the brand new generator that was not working. He got it running. The following week when the self-test was to run, the generator started up and died again. I called the office. A technician was sent out again, and Generac now wanted to replace the engine in my brand new non-working generator. I wanted a new one. In the end, Tim got Generac to agree to send a new generator, but it would take at least a month to get it. It was very stressful because we were experiencing snow storms, and a major blizzard during this time. Malley did let us know that if we lost power during these events, they would bring over a portable generator, so that was one good thing. Our new generator did arrive, and it was installed, so we are good for next winter and any power outages.
I am satisfied with the generator and the work done. It would have helped a lot to get updates and communications during this process because no communication made it seem like nothing was being done, when actually Malley was talking to Generac, and Generac was delaying things by asking them to try different things to fix the defective generator instead of just sending another one, and the delay in getting a replacement generator was due to all available generators having been sent to Hurricane Sandy effected areas. If this was communicated, we would have been more understanding of the delays.
So, in summary, the installation work was done great. I would recommend more communication to customers when there are issues because silence is equal to nothing being done from our stand point. We may have just been that one unlucky install where things go wrong, and those things happen, so I don't blame them for that, but my feedback to them would be to keep the customer up to date on what is going on.

Excellent service, very professional and knowledge with electrical. I would very much recommend them and I will use them anytime I need electrical work done.

TJ was very thorough in his initial inspection, advising us what HAD to be done, what could wait, and what could be left as is. The work was don as promised, when promised, and we've had no issues to date. I would have no problem recommending this firm to anyone.