Flooring Plus, LLC

Carlos, and his work crew are top shelf! Installed hardwood flooring. Customer service is outstanding, price very competitive, fair and reasonable. I will definitely hire him in future house projects in the near future. His crew also installed a backsplash that creates a modern style atmosphere

I would recommend Flooring Plus LLC. They do a good job in a timely manner, and with good pricing.

I hired this company based on seemingly positive online reviews and their claim to be proficient in both tile installation and hardwood refinishing. Unfortunately, my experience with them turned into a nightmare, and I am compelled to share my story to caution others. Firstly, while removing the tiles, the crew reported that the water valve was broken(although we never had any issue before they came), resulting in water damage in my laundry room. Despite voicing our concerns about the soaked floor potentially impacting the tile work, they reassured us that it was not a problem. In retrospect, we should have insisted on waiting out, understanding that a thoroughly dried floor is crucial before tile work to prevent damage to the underlying structure. But as a professional company, they should not only have listened to our concern but also have followed the right procedure to wait till the floor was completely dry. The grout color mismatch was another major red flag. Even after providing clear instructions, the crew failed to mix color into the grout, resulting in uneven colors on the floors. It's alarming that a professional flooring company claimed never to have had to do color mixing in grout before. The hardwood refinishing stage of the project turned out to be extremely troublesome. A wrong wood type was utilized for the replacement section, staining took place without adequate sanding, resulting in noticeably inconsistent coloration in my kitchen. Instances of chipped wood, the presence of bubbles, and a pervasive lack of attention to detail substantially undermined the ultimate outcome. Shockingly, Carlos seemed oblivious to the severity of these issues, dismissing them as inconsequential. Regrettably, I erred by remitting the entire sum before the project conclusion, leading to unresolved issues and subsequent financial repercussions. The contractors gross negligence resulted in a broken gas valve too, necessitating an expenditure exceeding $700 for repairs. The overall lack of professionalism was evident throughout the project. Broken base molding, lack of taping during staining, uneven tile widths, and wide openings between wood planks showcased a company that did not live up to its claims of being a flooring professional. My advice to others: do thorough research and consider other options before choosing this contractor. Never pay the full amount until you are completely satisfied with the completed work. This experience was a costly and disappointing lesson, and I hope others can avoid the same pitfalls. I will take measures to get reimbursement for the incomplete work and property damages caused by their negligence!

I love my new bathroom floor. I would and have recommended them. The floor was done in one day and the cleanup was as perfect as the job. Thank you

The work was done quickly and professionally.

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I love the job Carlos and Matt did on my floor. 2 rooms in one day. They knew i was moving in furniture the next day. So completed job in one day. My floor lots marvelous. I highly recommend Flooring Plus . Thank you Carlos and Matt.

Great experience

Carlos and his crew do a great job, and we’re amazed at the transformation.

They did a good job on the floors and would recommend them to others.

The crew was polite and did a good job once they finally got here.

Pleased with work!

Great job !! Going to hire again in the future for more projects.

Carlos, the owner of the company handled all of the negotiation and initial project ideas. He was not the one doing the work. The work was quality the timing was good and the price was very competitive. The only negative I could come up with is that my grass was torn up quite a bit due to the wet weather and the trailer and van getting stuck in my yard.

Looked fine for the first few months, now the floor squeaks like crazy to the point I'm considering tearing it up.. They also shot a couple nail into a cold water pipe that finally let loose a month back after the nails plugging the pipe rusted out. What did they do wrong: poor or no underlayment , didn't let much of the wood acclimate long enough. I have some gapping from the dryness of the winter. The job itself took a long time (too long,) as they seemed to be overcommitted on various jobs, this was very disruptive. Nice people, but doesn't make up for a sub par job.

very pleased

This company was awesome

Do not hire this company I hired them to install tile flooring and shower. they are a bunch of hacks half ass work at best it took them 3 weeks to almost finish the job ( I gave up and paid them just to get it over with). Carlos told me that he was going to fire the 2 workers one of them that was using my toilet as a cutting bench leaving me to buy a new one. Very messy left over grout everywhere tile drippings all over the place. To me the firing should start with him . I had to supply them with drop cloths because i was tired of cleaning up. JUST STAY AWAY!!

I was looking for a tile replacement service for a shower. We hired them and gave the job even though their quote was slightly higher than other contractors we contacted based on the belief that we will be getting quality work (and based on better reviews here). We are left with a very bad experience and wanted to share so others don't do the same mistake. They gave us wrong tile than initially showed - we went along thinking its not a big deal if they do a good job of installing them. Before the job - we asked them if they could install the shower accessory and got a very confident yes (we provided the accessory) - they did a bad job and bathroom is leaking. We called, emailed, texted and after 3 months (yes 3 freaking months) the bathroom is still not usable for a job that should have been a 3 day project at the most. I amnot sure how others gave them 5 stars but we are left with a very bad experience - I can give further info if anyone want to know.

Look no further! We researched, got quotes and nobody made us feel more at ease then Carlos. He and his crew work extremely hard. We live on a third floor condo and they busted themselves hauling up the materials and getting the place ready. They removed our old dusty carpet and installed hardwood. We are so pleased. We trusted them from day 1 - gave them keys to let themselves in, and we have 3 kitties. They were great all around. On the day they were finished, I came home and saw that they had moved all of the bins we piled up out of the kitchen for us so we didn't have to deal. Top notch all around. We will hire them again for our kitchen when we get ready to do remodel.

They were complete in three days as estimated. We had some trouble during the communication phase before hiring them but it was possibly due to Thanksgiving timeframe. The floor looks pretty good, not as even as I had hoped for. My biggest concerns are 1) They did not cap an entryway between the laid tile and hard wood floor exposing an uneven lay of tile. 2) there is a section along the edge of the tile and cabinets where a 2-3" gap exists. 3) The grout lines seem to show evidence of cracking, hopefully this will go away when we wipe down the tiles again.

Thank you Carlos and team for doing the wood flooring work done at my home. Great workmanship and a very reasonable price. I highly recommend CMC Flooring!