Approved Pro
Innovative Septic Solutions
Septic System Installation and Replacement, Septic System Repair, Septic System Installation or Replacement Service,
About us
Serving all of Hillsborough and the surrounding counties, the professionals at Innovative Septic Solutions are the go-to, full service septic designers and installers you can trust to get the job done right! Call now for a consultation!
Business highlights
Emergency services offered
40 years of experience
Services we offer
Excavation, Septic Design, Septic Installation and Repair, Sitework
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.626 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
12% | ||
0% | ||
4% | ||
4% |
Filter reviews by service
Showing 1-25 of 26 reviews
Neal D.
Oct 2025
Septic System Repair
Great job, easy to deal with; honest pricing and quality work.
Dave K.
Feb 2025
Septic System Installation and Replacement
Our new construction home in Gilford, NH will not begin until spring 2025. Bob?s professionalism, solid experience and in-depth knowledge of septic systems and sitework became readily apparent at our initial on-site meeting. Bob provided multiple options which included a state-of-the-art type installation approved by the state of New Hampshire that very few other companies are offering. In addition, Bob is very well connected and a wealth of knowledge in all areas of the building process. We look forward to working with Bob and Innovative Septic and Site Solutions on installing the septic system, site work and many other items. I highly recommend Bob!
Sincerely,
Dave Kxxx
Gilford, NH
Bharat P.
Jul 2024
Septic System Repair
He was very responsive.
Nancy P.
May 2024
Septic System Installation and Replacement
Responsive and honest.
Robert B.
Jan 2024
Septic System Repair
Innovative Septic Solutions got a truck out to us within the hour and went above and beyond to fix our septic plumbing issue, digging under our deck in the cold, wet muck and repairing 100 year-old piping. Excellent professional work and got us up and running the same day, late on the Friday of a holiday weekend. Truly impressed with the work and the rates were very reasonable to boot.
James M.
Dec 2023
Septic System Installation and Replacement
Needed nearly $4000 worth of work done only 4 years after a brand new system was installed, ghosted by Bob and electrician. Bob worked really hard removing an old system and installing a new one and there were complications and issues along the way that he was able to work through. He was pleasant while he was here. Unfortunately the electrician showed up once to look at it and he never came back. Bob responded once and said heâ d contact the guy but I never heard back. I called several times, left messages, sent emails, but I was ghosted for years. Had Kent Clean Septic pump it 4 years after the install. The pump separated from the pipe so the pump station never drained and the alarm wasnâ t connected. I thought the mild flooding in my yard was from the rain but it went away as soon as I got it fixed. Iâ d still rather work with him than Septic Designs of NH but thatâ s not saying much.
David C.
Jun 2023
Septic System Repair
They performed above expectations.
Suzanne C.
Mar 2023
Septic System Installation and Replacement
Bob was great and came out right away to test our current septic system and also create plans for an updated system for when our current system fails (due to a new construction attached 2 bedroom ADU). He was always available by phone or text, even when I needed answers to septic questions during our town meeting to get permission to build the ADU! He is friendly, intelligent, and available for any needed septic assistance. I would definitely recommend Innovative Septic Solutions.
Dale H.
Sep 2022
Septic System Repair
They were very good coming out to look at the job the problem was that Bob the man I spoke with works with another company that does the work .Job was done, Installed the wrong size line.They did return to make it right. Job was done to my satisfation but the comunication needs to be better.
Kelsey H.
Jul 2022
Septic System Installation and Replacement
We were extremely impressed by Bob and his crew at Innovative Septic. They replaced our septic system on a state lake which required engineered plans and state and town level approvals. Bob got us through the approval process effortlessly, he really knows what he’s doing. Their installation happened in a timely fashion. Under 2 weeks start to finish. The work crew were professional, courteous, hard workers. We would hire these guys again in a heartbeat. I also wanted to note that we called 8-10 companies before hiring Bob. His prices were fair, right on target for the project (since we could compare to other quotes) but it was his professional and kind personality that made us want to work with him. He went out of his way to explain the details of the project and put us at ease. And he was personable all along the way.
Cristy S.
Jun 2022
Septic System Installation and Replacement
Innovative Septic Solutions is very professional and efficient. Bob's crew installed our new septic system in three days. Excellent job, thanks!
Jim B.
May 2022
Septic System Repair
Did a good job, much lower price than other estimates, couldn't make it the first time we scheduled and had to call them to remind them
James V.
Nov 2021
Septic System Installation and Replacement
Satisfied with the final product.
AnnMarie C.
Aug 2021
Septic System Repair
No one wants to replace their septic system, but if you need to â ¦. Call Bob. From begging to the end of the job, he made the process painless. He explained everything, how the system works and gave us options to fix the old system or replace. His crew was great, arrived when he said they would, worked quickly and left my yard/lawn in better condition then before the work started. Great company , great serviceâ ¦. Thank you!
Chris C.
Jun 2021
Septic System Installation and Replacement
Bob an company were great. The best price, the best service, and a friendly courteous crew. These guys are the best.
Charles M.
Jun 2021
Septic System Repair
Bob and his team were incredibly responsive and very professional. Not only did they diagnose the issue but worked to get the system replaced in days not weeks. Amazing!
Tom W.
Jan 2021
Septic System Installation and Replacement
Bob did an awesome job, both on time and on budget! I highly recommend his services if you are in need of Septic repair/replacement.
Laura C.
Jan 2021
Septic System Repair
We were impressed that Bob showed up at our very first meeting with the plans for our existing septic system from the town. He was very prepared to talk about what we needed done. He was very knowledgeable and discussed possible options. He worked with us on the design as we did not wish to cut down a tree, so he moved the system away a bit. We were very comfortable working with him.
James M.
Jan 2021
Septic System Installation and Replacement
Start to finish a total professional
Arthur T.
Jul 2019
Septic System Repair
Rainy weather kept him from getting to us as soon as we would have liked. Being courteous, he didn't want to cause excessive damage to us or others. We understood that. When he was finally able to come, he was logical and very professional. He's a good guy who knows his business. We're lucky to have hired him.
Tim P.
May 2019
Septic System Installation and Replacement
I hired Bob to do the septic replacement because he was very personable and helpful in the beginning and I even told him that before he started the job. However, after the deposit, I did not quite feel the same and I think it was because I was in the process of selling my home. My expectations for meeting deadlines was no longer the same as his and I felt the pressures of getting everything done before my closing. Felt like his work was more for the benefit of the new buyer than for me as he kept telling me not to stress out. Only saying this because I have been asked to respond after selling the home ten months ago, but remembering how I felt at the time. Quality of work was very good and price was much better than other quotes, just felt a little disappointment about the change in attitude as the process went along. Selling our home after 32 years living in it was extremely stressful in many respects. Probably would have felt differently about the outcome if the work was not directly related to the selling of our home.
James M.
May 2019
Septic System Installation and Replacement
Bob had to deal with quite a lot of curve balls on my property which required a significant amount of extra work, but still stuck to the same price we agreed upon. He seeded the lawn after, helped me out with my porch, and helped me resolve an issue I had with another septic company. Highly recommend.
Bill K.
May 2019
Septic System Repair
Very professional service provided
Don W.
Mar 2019
Septic System Repair
Bob did a great job fixing the problem. He is very personable. I would hire him again if needed.
Jim C.
Jul 2018
Septic System Installation and Replacement
The owner Bob was one of the best companies we ever hired. He gas us a qoute, did all the work and many extras and did not charges us any extra. His work was wonderful and our property looks great. We would highly recommend him.
Licensing
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FAQ
Innovative Septic Solutions is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 10:00 AM - 5:00 PM
Innovative Septic Solutions accepts the following forms of payment: CreditCard
Yes, Innovative Septic Solutions offers free project estimates.
No, Innovative Septic Solutions does not offer eco-friendly accreditations.
No, Innovative Septic Solutions does not offer a senior discount.
Yes, Innovative Septic Solutions offers emergency services.
No, Innovative Septic Solutions does not offer warranties.