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Bonnevie Construction Inc.

Founded 1987 • With Angi since January 2012

3.5

(4) Verified Reviews

Business Details

Phone Number

Address

32 Wildpasture Road

Exeter, NH 03833

Description

We are a Design Build company that provides a different approach to construction. We believe customer service from the beginning to the end is paramount. We couple that with clear line by line computer generated estimates with specifications for each item listed. BCI uses a state of the art

Verified Reviews

A few reviews for this pro...
Maria M.
1.0
06/27/2014
unknown
Description of Work
They installed 5 Anderson windows which we have since had to replace because of seal failure. They subcontracted out stucco work on the front part of our house which resulted in large bubbles due to improper installation. They also did some roof work that had not been properly flashed.
Category
home builders
Aline V.
5.0
01/07/2014
.
Description of Work
Conversion of a 2 bay barn door garage to one bay and prepare for new overhead door as well as installing new back door and construction of a new back door porch. The work was done in 2005/2006 and I thought it was expensive but the quality was outstanding and the owner was great to work with.
Category
home builders
John G.
1.0
03/14/2013
Horrible! Used Angie's List option to contact company requesting appointment by e-mail. Provided detailed outline of projected statement of work...just like I did with other potential GCs I was considering. All others were impressed with extra level of detail provided and were happy to make appointments. I work in a facility where no phones are authorized and after hours all you end up doing is trading VM and playing phone tag. I ended up trading countless e-mails with Katie and then the owner, Randy b/c they couldn't understand that I already had a design and just needed a GC to orchestrate subs. They advertise themselves as a design and build firm but they obviously are not very tech savvy or have not used Angie's List much! They thought I was another contractor! When I cautioned up front that I had big dogs I had to put away before they arrived, they saw that as a liability. It is not a liability; I was being responsible and I know GCs and subs often run late for appointments and show up unannounced. My guess is that they don't use e-mail much because they've been sued before and e-mail does not give them as much plausible deniability in court. I have had the pleasure of working with other GCs and subs in several parts of the country many times before on some complex and expensive projects. I know how important establishing a good rapport with the GC is. Luckily, I was experienced enough to recognize we were oil trying to mix with water and move on. Bottom line: Find a contractor you are comfortable with and communicate well with, especially if you've never done a major renovation initiative. It is your hard earned money and you should get what you want. I would not recommend using BCI. They are unprofessional, don't have much attention to detail, and are not customer service focused in my experience.
Description of Work
There were no services performed, thankfully!
Category
home remodeling

Service Provider Response

**Below is the initial email that was sent to us… -[member name removed] "Hi Randy: are you available to give me an estimate this Fri (time TBD)? Reply by e-mail only please. Request appointment time. Don't show up w/o notice, owner has large dogs to secure first. Garey Remodel General Scope of Work Subs required: electrical, plumbing, tile/masonry, finish carpentry Room by room: - Bathroom o Electric radiant floor heat (Mandatory) Owner to select 15 watts/ft2 o Exhaust Fan (M) o Linear drain (Optional) o New toilet (M) Gerber 21-817 o New counter (M) o New corner cabinet (M) o New sink and shower fixtures (M) o Tile shower walls to ceiling (M) o Add bench and shelves (M) o Veneer rock walls (O) o New outer door: Owner selects Jeld-Wen to match existing (M) o New glass shower door (M) - Mudroom o Floor covering (O) o Build bench under window (O) o Build cubbies/hooks other wall (M) - Kitchen o New tile floor (O) - Breakfast Nook o Electric radiant floor heat (M) Owner to select 15 watts/ft2 o Tile floor (M) Address in in Brentwood, NH, near Exeter Thanks John” In this email it stated that the "owner has large dogs to secure" and that Garey Remodels scope of work for subs required. We took this as he was a General Contractor. We did not know what exactly he wanted so we asked him and that’s when this all started…read on and decide for yourself if we are as difficult as he claims. -BCI “[member name removed] What are you looking for from us to do for this job?” -[member name removed] “Randy, Correct me if I am wrong, but I interpreted your co as being design and build. I have minimal design required but a significant amount of renovation req'd [member name removed]” -BCI “[member name removed], I left you a message today. Give me a call so that we can discuss the project and what exactly you are looking for us to do. We are a design build company that does design using Chief Architect as well as build.” We have a Policy to speak with potential clients to get a feel of the project requirements prior to the initial site meeting -BCI Hello [member name removed], This is Katie I work in the office here at Bonnevie Construction, Inc. and yes we are a design build General Contracting Company. I could set up an appointment with Randy if you would like to discuss the particulars of your project. -[member name removed] That's what I've been trying to do Katie but no joy yet. Is someone available to stop by this Fri by any chance? Need to make appointments b/c I have multiple GCs coming and have to put my dogs at a neighbor's house so folks leave with the same number of legs they arrive with. Morning is booked but any time after that is open. If Fri won't work, perhaps some evening since I doubt you do quotes on weekends? I'm puzzled by Randy's note b/c I listed what I needed done but here it is again. -BCI Hello again [member name removed], I would just like to clarify a couple things with you. Are you the home owner? Are you interested in contracting Randy for a design plan? Are you interested in BCI being the potential general contractor for the entire project? Or just parts of the project? When is the time frame you are looking to start this project? Randy could meet you around noon on Fri the 15th if that works for you? I will need your home address- I know you’re in Brentwood, I just need your street address Your email address (other than the Angies list email please) Would you like to give us an alternate phone # other than 603-793-4419 Again we apologize for any communication gaps you may have had to deal with, if you have any further questions or concerns please feel free to call our office 603-580-5680 or Randy’s cell 978-375-8034 or shoot me an email. -[member name removed] Hi Katie Not sure why this is so difficult, already scheduled several other potential GCs for quotes. I think I am going to hold on scheduling this. We are not communicating despite my detailed summaries below on what I am looking for. I don't want or need CAD. I said "minimal design required" and outlined the general scope of the work and subs required, making BCI a potential GC. Of course I own the house, why else would I contact you? Trying hard to be open-minded but I've worked with GCs several times before and know how important it is to establish a good rapport. For whatever reason, we are not connecting on this simple appointment request...what would happen if we had to work out a real issue? Cheers [member name removed] -BCI Hi [member name removed], Thank you for the notice, good luck and happy renovation to you. YOU DECIDE… I would just like to add that in 27 years of being in business we have never been sued, nor have we ever gone bankrupt and this is the first time we’ve ever had a problem communicating like this with a potential customer, they usually have no problem calling us or setting up a time to call if they work odd hours. We always go that extra mile for our clients and have many repeat customers dating back over 20 years. I’m not sure why this gentleman has such a hot head over this but it is surely not called for as our office manager did everything according to our policies and procedures that have been in place for years. We are a professional Design Build Construction Company and our commitment to customer satisfaction is paramount to us. I am sure had this gentleman even tried to call us, let alone hire us he would have found that out. For him to judge us as he did is not only unfair, it is unfounded and certainly not called for. Randy Bonnevie Owner Bonnevie Construction, Inc.
Lisa W.
5.0
02/18/2012
It was a huge project. Please see the comments above. Overall, it was an excellent service.
Description of Work
We had extensive water damage done to our home. Bonnevie Construction was chosen to repair the damage and return our home to its original condition. I am happy to report that the results were better than expected. Randy Bonnevie and his crew were punctual, courteous, knowledgable about all aspects of design and construction and thorough in their commitment to the project. This was not an easy fix by any means. ServePro came in and had to dry out the walls for 4 days. Our family ended up having to move out as we were unable to live in the conditions with mold and dryers blowing 24/7. Bonnevie listened to our concerns and helped us naviagte through the various channels of insurance claims, always acting with honesty and integrity. Our kitchen is now spectacular and, truly, the gem of the home. His suggestions for lighting, flooring, tiling, etc were great. They let us work collaboratively on the design of the backsplash which was a fun, creative project. The crew only took a small lunch break, sometimes they worked straight through. I never hesitated to leave them alone in the house and they always had access. We highly recommend this company and will be using them for future projects.
Category
home builders, architect, home remodeling

Service Provider Response

Thank you Lisa! Here at BCI we are thrilled to hear how satisfied you are with the renovations and repairs done due to the water damage. Its wonderful to hear that your new kitchen is every thing you wanted. Here at BCI we strive for excellence and when our clients feel that we have achieved it than we know our efforts have achieved the standard of the results we hold our selves to. Thank you for sharing your experience we are please to hear it.

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check
    Senior Discount
    No
    Warranties
    Ask for details.

    Services Offered

    We offer on site collaboration of your project, design services to include 3D renderings. We provide clear concise estimates with built in specifications for each item listed. Window & Door replacement, Decks, porches, Screen porch or Three seasons room, Additions, Garage,Interior renovations to include beautiful kitchens or baths we got you covered. We do flooring...tile, wood, laminates professionally installed. Need a wall moved we do that...need your basement remodeled we got you covered.

    Services Not Offered

    We are not a handy man type company. We are professional craftsmen in the residential renovation field. We do not just do painting but do offer it as part of the project. We are not plumbers, electricians or masons but have all these sub-contractors at our disposal should they be required for the project.

    Frequently Asked Questions & Answers about Bonnevie Construction Inc.

    How is Bonnevie Construction Inc. overall rated?

    Bonnevie Construction Inc. is currently rated 3.5 overall out of 5.

    What days are Bonnevie Construction Inc. open?

    Bonnevie Construction Inc. is open:

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    What payment options does Bonnevie Construction Inc. provide

    Bonnevie Construction Inc. accepts the following forms of payment: Check

    Does Bonnevie Construction Inc. offer free estimates?

    Yes, Bonnevie Construction Inc. offers free project estimates.

    Does Bonnevie Construction Inc. offer eco-friendly accreditations?

    Yes, Bonnevie Construction Inc. offers eco-friendly accreditations.

    Does Bonnevie Construction Inc. offer a senior discount?

    No, Bonnevie Construction Inc. does not offer a senior discount.

    Are warranties offered by Bonnevie Construction Inc.?

    No, Bonnevie Construction Inc. does not offer warranties.

    What services does Bonnevie Construction Inc. offer?

    Bonnevie Construction Inc. offers the following services: We offer on site collaboration of your project, design services to include 3D renderings. We provide clear concise estimates with built in specifications for each item listed. Window & Door replacement, Decks, porches, Screen porch or Three seasons room, Additions, Garage,Interior renovations to include beautiful kitchens or baths we got you covered. We do flooring...tile, wood, laminates professionally installed. Need a wall moved we do that...need your basement remodeled we got you covered.

    Are there any services Bonnevie Construction Inc. does not offer?

    We are not a handy man type company. We are professional craftsmen in the residential renovation field. We do not just do painting but do offer it as part of the project. We are not plumbers, electricians or masons but have all these sub-contractors at our disposal should they be required for the project.