E&E Septic dba Epping and Exeter Septic Service
About us
We are family owned and operated for more than 40 years. We are proud of our reputation for outstanding service and workmanship.
Business highlights
Emergency services offered
43 years of experience
Services we offer
BAFFLE INSTALLATION & REPAIR, EXCAVATION PROJECTS, FREE ESTIMATES & CONSULTATIONS., MAINTENANCE, REAL ESTATE INSPECTIONS, REPAIR & DESIGN. NEW & REPLACEMENT SYSTEMS, REPAIRING SEPTIC LINES, SEPTIC SYSTEM PUMPING, SNOW PLOWING
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.713 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 15% | ||
| 8% | ||
| 0% | ||
| 0% |
Showing 1-13 of 13 reviews
Jennifer R.
Jun 2018
Excellent, from the time of the phone call. I had called another service first and after a couple of days of not hearing back, I called E&E. Left a message and within the hour, they returned my call. I let them know I had an event planned for almost 100 people at my house for that weekend and asked if there was any way they could come before then (this was on a Tuesday). The woman I spoke to was VERY nice and accommodating and got me in within 2 days. They showed up as promised and took care of the job. Excellent service - highly recommend
Heidi L.
Mar 2016
unknown
Alisha N.
Aug 2015
unknown
Michael G.
May 2015
The service was good, it was a normal septic pump down and they fixed a pipe that was causing the back up, so it was two services. Just one guy came out and he was friendly, courteous, and he identified the construction problem quickly. The sawed the pipe to the right size, and the extra charge for that was only $50, so I was pretty happy with that because it was a big problem for me. It took him an hour to do the work. The area was fine, he patched the grass afterwards. He did the best one can expect after a normal septic service. The price was pretty normal. They got out pretty quick after I called them.
Kerrie G.
Mar 2015
unknown
Response from E&E Septic dba Epping and Exeter Septic Service
"Thank you [member name removed] for the positive review. We always strive to provide great service at a fair price. Pumping the a tank during the winter months always proves more difficult. You will receive a reminder card from us when your tank is due again. The normal recommended duration is every 2 years."
Sarah E.
Aug 2013
Pumped septic. Enough said.
Jeffrey B.
May 2013
When I contacted the company on Monday and described problem (wet soil above tank), they reacted appropriately and scheduled service for the next day. I used email for communications and they responded within 30 minutes of initial email. Due to the uncertain nature of what they find in systems they are servicing for the day, they specified a rather large service window (between 7:30 am and 3 pm). They came in late morning and were finished within an hour. They explained everything they were doing and showed me how the brine from back flushing my water conditioner was adversely affecting my system. They showed me how the filter had become clogged. They recommended a solution that I could do myself, although they offered to provide a quote if I want them to do the work. However, they did not pressure me and just advised me to get the work done before permanently damaging the system. I was very satisfifed with the service and the price appeared comparable with other prices posted on-line by others.
Response from E&E Septic dba Epping and Exeter Septic Service
"Thank you very much for the positive review. We pride ourselves on providing our customers with friendly, timely, and efficient service. I will pass this review onto our service technicians, as I know they will certainly appreciate it."
Tara S.
Feb 2013
They did the work right before Thanksgiving, and because we were headed into winter they didn't plant grass seed as in the quote (the state did seem to drag their heels for the approval). The area that had been dug has been a mud pit whenever it's above freezing. This area is adjacent to the back deck so it's unavoidable. I would have liked for them to put something down, even just a thin layer of hay. After I asked about it they did say they'd be out in the spring to put seed down.
Response from E&E Septic dba Epping and Exeter Septic Service
"I certainly am sorry for any inconvenience the mud has caused. Due to the time of year the new septic system was installed, grass seed would not have germinated or grown properly if planted. Grass seed needs multiple weeks of warm days to be able to germinate. This was discussed with the other owner of the property at the time of installation. As stated on the contact all work is dependent on the weather. It's an unfortunate part of this business. Your property is on our list to return in the spring. Please feel free to contact our office if you have any questions or concerns."
Gail L.
Oct 2012
Excellent and prompt communication through email, service done the following day after the email. Price would have been 15 dollars less if cover had been uncovered before they came. Excellent job!
Michael G.
Jul 2012
All my house drains started backing up, and fearing for the worst, I called Epping Septic to come and clean out the tank.I figured it's a good place to start.Just two or three hours later, a 'honey wagon' showed up, with a knowledgeable and courteous operator. He was able to quickly determine that it was the inlet side of the septic tank that was clogged up, and it was probably because of a construction error. After cleaning out the tank, he went under my porch to access the inlet baffle.It was as he thought- the inlet pipe came into the tank too far, making it prone to clogging. The operator made quick work of the excess pipe.All in all, my septic is flowing again, and the problem is fixed for only $50 more than a regular clean out. That's a good deal, especially when I feared a $15,000 leech field replacement.
Jonathan C.
Mar 2010
Excellent work!! They showed up on a cold Saturday morning and started digging. When they couldn't find the tank, they called their boss who came right down. He had pumped the tank last and even after 5 years he knew right where to dig. Good price and great service.
Donald M.
May 2009
They were great, they did the work and andswered all questions I had
Arthur S.
Oct 2008
There was no charge for the location or uncovering the tank. The cost for the pumping was $245.00 with $10.00 off with a mailed coupon. The 2 man crew was quick and professional. The backfilling and sod replacement was well done. They left no signs of the work performed other than the cut marks in the replaced sod.
Licensing
State Contractor License Requirements
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FAQ
E&E Septic dba Epping and Exeter Septic Service is currently rated 4.7 overall out of 5.
E&E Septic dba Epping and Exeter Septic Service accepts the following forms of payment: CreditCard
Yes, E&E Septic dba Epping and Exeter Septic Service offers free project estimates.
No, E&E Septic dba Epping and Exeter Septic Service does not offer eco-friendly accreditations.
No, E&E Septic dba Epping and Exeter Septic Service does not offer a senior discount.
Yes, E&E Septic dba Epping and Exeter Septic Service offers emergency services.
No, E&E Septic dba Epping and Exeter Septic Service does not offer warranties.