"I am sorry you feel that way, Holly. I try to do my best and meet all of our customer needs. It was 8 months ago but According to our notes, I followed up right away and offered to drill down on a plan with detailed numbers. At our initial meeting we. spent much time discussing things. There were multiple jobs being considered. A formal design plan and budget were recommended. In short, hopefully, your projects turned out well."

"I am very sorry you feel this way. We have been in business a while with no complaints. There was a lot of good and hard work put into this job. I do not think that is appreciated given the difficult space. No complaints about the quality, only the pace. We are talking weeks .. not several months. Given it was an older home (& a start of a pandemic) there were challenges to moving quickly. That said, several thousand dollars were spent on materials ($2300 ADA shower unit, porcelain tile floor, sink, custom door, among other things, etc..) and much more in our labor. Permits were pulled at the homeowner's request. The building, electrical.plum"