Approved Pro
My Handyman of Dover Portsmouth Rochester
Doors (Interior) - Install or Replace, Doors Repair, Drywall - Repair,
About us
Locally owned and operated, we are known in Dover, Portsmouth, and Rochester for our prompt service and attention to detail. We specialize in residential handyman services. Customer satisfaction is always our primary concern, so don't hesitate to give us a call today!
Business highlights
7 years of experience
Services we offer
Handyman Services
Amenities
Warranties
Yes
Reviews
3.933 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 9% | ||
| 0% | ||
| 3% | ||
| 18% |
Filter reviews by service
Showing 1-25 of 33 reviews
Carla E.
Jun 2024
We were quoted between $300 and $500 to fix a piece of flashing that came off our roof in a storm and then the technician told us it was going to be $1215 after he did the work. When I questioned why the huge difference in cost, he said itâ s what the computer told him. We have been in trying to get a refund for the overcharge for the last two months.
Doug T.
Aug 2023
Quick and efficient
Cullen O.
May 2023
Norman and Gary were professional and courteous as well as thoroughly described the repairs prior to execution.
Louise G.
Jan 2023
It was a good experience. No complaints.
RAYNA G.
Jul 2022
N/A
Response from My Handyman of Dover Portsmouth Rochester
"Thank you so much for the review Rayna, we greatly appreciate it!"
John B.
May 2022
I had a crack in my bathroom sink and Rosendo did a magnificent job fixing it. Prompt, very courteous, and just an outstanding professional. He answered all questions professionally and did the job quickly and efficiently. I highly recommend him. Wonderful man!
Response from My Handyman of Dover Portsmouth Rochester
"We are so glad to hear this John. We will make sure to let Rosendo know you enjoyed working with him. We greatly appreciate your feedback!"
Walter F.
Apr 2022
Hardware, Latches & Tracks (Door) - Repair or Replace
The tech was fast and efficient! Great value!
Response from My Handyman of Dover Portsmouth Rochester
"Thank you so much Walter we are glad to hear you enjoyed working with our Tech! It was a pleasure working with you."
Mal S.
Feb 2022
Very reliable
Response from My Handyman of Dover Portsmouth Rochester
"Thank you Mal for taking the time to leave a review, our goal is always to be reliable. Please give us a call if you have any work in the future!"
Adrienne M.
Jan 2022
Handyman's work was unbelievably good. The floor is gorgeous!!! I was going to do the job myself but I could never have matched the colors as well as he did. I highly recommend him. He was on time and had a great work ethic.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you so much for the positive review Adrienne! We are so glad you enjoyed the floor, we hope to work with you again in the future."
Patricia J.
Jan 2022
They sent someone to assemble a treadmill and he had no experience with that. I still ended up paying for the service fee.
Robert H.
Nov 2021
Prompt, courteous and a great value. I wll be using their service on future projects.
Response from My Handyman of Dover Portsmouth Rochester
"We have enjoyed working with you Robert and look forward to working with you again in the future!"
Bruce L.
Oct 2021
Everything worked out well and I was completely satisfied. I would certainly use them again.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you Bruce for the review, we look forward to working with you in the future!"
Kevin D.
Sep 2021
Professional, on time and performed quality work. Lead time was reasonable. Good option for those pesky projects and you don’t want to wait 6 months for a general contractor.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you so much Kevin for leaving these kind words, we appreciate your review!"
Gene P.
Jul 2021
Efficient and clean
Response from My Handyman of Dover Portsmouth Rochester
"Thank you Gene for your review, we greatly appreciate it!"
Heidi R.
Jul 2021
They were professional and courteous as well as very knowledgeable and had a willingness to answer any questions I had before, during , and after the project was complete. I will gladly use them in the future for any household projects I may have.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you Heidi for your kind words, they are greatly appreciated! We look forward to working with you in the future."
Robert W.
Jun 2021
Doors (Exterior) - Install or Replace
Very friendly and professional
Response from My Handyman of Dover Portsmouth Rochester
"Thank you for the review Robert, we were glad to assist you! We hope you enjoy the French doors!"
Catherine L.
Jun 2021
Very prompt response to my initial inquiry for service.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you for the rating Catherine, we greatly appreciate it!"
Brenda N.
Jun 2021
Excellent! The carpenter that did the job, Jeff, was professional. My shed needed new doors and the front panels rebuilt. Jeff did this job with care and expertise. He, also, painted the new wood. I was particularly impressed with the skill he showed when rebuilding the doors.
Response from My Handyman of Dover Portsmouth Rochester
"We appreciate your review Brenda! We are glad to hear that the work was done to your satisfactory, and that you enjoyed using our technician Jeff."
Catherine B.
Jun 2021
Drywall - Repair
They are very prompt. They sent somebody in a timely fashion. No waiting around for somebody to be available and then having them re-schedule, cancel, delay, etc, as so often happens.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you Catherine for the review we greatly appreciate it! Our goal is to be prompt and in a timely fashion so we are glad to hear this."
Tyra O.
Jun 2021
Mike did a great job. It was a little more expensive than I expected but we are happy with the job.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you Tyra for the review, we are glad you are happy with the job. We hope to do business again with you."
Bob K.
May 2021
Our dishwasher was improperly installed. None of fastening hardware ended up holding. I found one screw in the DW drain. Another was stripped. I had to remove the unit, buy new hardware and reinstall it myself. I was glad the service person hooked up the plumbing and drain, but the installation was incomplete and poorly done.
Michael F.
Feb 2021
The person they sent, was nice but really did know what he is doing. Lousy job I ended up finishing it myself. After they charged me 560.00 and I supplied the material.
Sarah B.
May 2020
DO NOT HIRE. WARNING. Overpriced. Extremely poor workmanship. Shady. My handyman was rude, tried to gouge the prices and got loud when I discussed it with him. I never got a receipt because he was unable to use his phone to email it to me, and the office never provided me with one. Besides the fact that the dryer vent he installed should have been simple and tried to pad the bill with 2 trips to a home appliance store for the hose...This guy did not even have a screwdriver with him. No lie. A simple dryer vent! Hard to find good people these days.
Response from My Handyman of Dover Portsmouth Rochester
"Thank you for the review, Sarah, I appreciate your comments and am sorry for the negative experience. Upon reviewing the job I see our technician Mike charged you an hour and a half to install a dryer vent to the outside of the home. Based on our minimum charge of $172 for the first hour of work and an additional $56 dollars for the next 30 minutes. I know the materials purchased at the local hardware store brought your bill to less than $275 for the entire job. I am sorry you felt this was an excessive amount. We appreciate the review and will use it to better our execution in the future."
Gerald S.
Jan 2020
A job well done, would recommend to others and will probably use them again
Dwight S.
Dec 2019
Very nice people. Showed up on time. Needed my garage door headers replaced/fixed. My written estimate was for $625 labor and $200 estimated material charge for a total of $825. The person that came out to look and take pictures said they would replace one header and fix the other if necessary. The bill I received from the one person who did the work was $1569.38. Neither header was replaced. I did not like the work that was done and did not pay the bill or sign that I was satisfied with the work. I discussed the situation with the person in charge when he returned the following week. He assured me they would come back and do what needed to be done to make me happy. I was glad to hear that and asked for a copy of the bill. I later received a copy of the estimate. When I called the company they assured me I would get an email with the bill. They called back later to tell me they had sent the bill and to set up a time for the work and requested I pay in full prior to their return. I sent an email explaining what I would pay immediately and assured them I would pay in full upon completion of the job. They never responded to the email. The technician did show up promptly and performed the rework. The supervisor also showed up. I paid him at the end of the day. The work is unsatisfactory. I will not ask them to come back. They do not know how to fix the issue. One header should have been replaced entirely. This takes more than one person. They charged $125 per hour. I assumed there would be at least two people. I still have to have the issue addressed but $1500 is not the kind of money you go to court over. I have decided to move on. This company is just what it says it is, Handyman. Good for small jobs. Do not recommend.
Response from My Handyman of Dover Portsmouth Rochester
"Thanks for the review Dwight, I wanted to respond to clarify some of this confusion. Per our conversation, My name is Eric, and am the supervisor you are referring to in this review. We offered in our written estimate to repair your garage door header, as replacing them would have been a considerably larger job. The repair work was quoted to take place within 5 hours or $620 for that estimated amount of time. Moreover, if the second one needed to be addressed we would address that one as well. That would have taken more time as we quoted 5 hours to complete on the door and not two. It is unfortunate that you were not happy with the repair work that was done. As I stated to you, we would come out and cut out the rotted wood and replace it with filler wood. I did not offer to replace the entire header as that would have taken a lot more time. We do charge on a time and materials basis and that supersedes any written estimates that are given. We ask that you sign an authorization form acknowledging this prior to us beginning the work. We do not charge by the job as it protects us and you as a customer from being charged more for the job. We charge by the hour and the initial hourly charge is $172 and after that, we charge $112 per hour. We cannot be any more transparent on our pricing as we only hire W-2 employees who are background checked and drug-screened as well as insured and bonded. We do everything in our power to communicate with the customer while the work is being done to make certain the work is being done to your satisfaction. I am sorry you had a negative experience. I am quite happy that you sent this review, as it shows when breakdowns happen issues arise. These are experiences that help us make our company better. Thank you for your review. Eric"
Licensing
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FAQ
My Handyman of Dover Portsmouth Rochester is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
No, My Handyman of Dover Portsmouth Rochester does not offer free project estimates.
No, My Handyman of Dover Portsmouth Rochester does not offer eco-friendly accreditations.
No, My Handyman of Dover Portsmouth Rochester does not offer a senior discount.
No, My Handyman of Dover Portsmouth Rochester does not offer emergency services.
Yes, My Handyman of Dover Portsmouth Rochester offers warranties.