M and A construction focuses on high quality kitchen and bath remodels. We are a local company based in southeast NH with an eye towards building better places in our own backyards. M and A's lead carpenter has more than 18 years in the business. Our dedication to YOUR project ensures you will enjoy the finished product for a lifetime.
Business highlights
LGBTQ+ Friendly
Services we offer
Demolition
Painting
Appliance Installation
M and A construction focuses on high quality kitchen and bath remodels. We are a local company based in southeast NH with an eye towards building better places in our own backyards. Our dedication to YOUR project ensures you will enjoy the finished product for a lifetime. Over 18 years of experience.
A horrible kitchen remodel - I would give zero stars if possible. The quality of work was low and prices high. They promise the world and underdeliver. There were “ghost” charges on their final bill when I fired them. This included charges for an additional window that was not part of our project and wood flooring that was never provided. Subfloor and electrical work they did complete had to be redone due to low quality. Other jobs like demo were only partially completed. They infrequently showed up at job site despite set dates and times, inflated prices for tasks and did work that had been be removed and redone by another contractor. They set the project timeline behind by 2 months and absorbed 32% of project budget on work that needed to be redone.
Description of Work: Kitchen remodel
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$110,000
Response from M and A Construction
As with most highly negative reviews, the client used selective information to make us look bad. Despite this, I do recommend [Member Name Removed] as a client. He has a clear vision for what he wants, a drive to get things done, and a strong desire to deliver the best for his family. Unfortunately he lacks patience. Our timeline was changed several times due to design changes and LONG lead times on the custom work ordered. The custom cabinets had a 5 week wait, and [Member Name Removed] wanted to know why we couldn't get them in the next week. We had explained the timeline several times, changed it when design changes came in, and [Member Name Removed] cut ties ("fired") when we couldn't get the cabinets to come in any faster. The project was broken up into 3 phases: Demolition, Prep, and final installation. [Member Name Removed] "fired" us before the planned end of phase 2, Prep. We were down to punch list items, rather than the large, incomplete tasks mentioned in the review. The final phase 2 date had also not arrived when we parted company. [Member Name Removed] indicates that 32% of the budget was on work that needed to be redone. This is an intention misrepresentation designed to lead other, possible clients to believe we had to redo more than 33k in work. This is untrue. We had to redo several pieces of electrical work totaling just over $1000. This redo was 100% our fault due to poor communication with the electrician. The subfloor work was done in quite the opposite manner portrayed here. The building is old, loose, and uneven. When we finished with the subfloor, [Member Name Removed] remarked that the squeaking was gone and it had never (not) sounded so good. We didn't earn a 5-star on this job. Though we certainly don't deserve the 1-star, "wish I could give less," rating. The job wasn't done, deadlines were not missed, and the quality of everything we did was high. Plus the house is gorgeous and a ton of fun to work on.
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Service Categories
Kitchen and Bath Remodeling,
Basement Remodeling,
General Remodeling,
Decks and Porches
FAQ
M and A Construction is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 10:00 AM - 2:00 PM
M and A Construction accepts the following forms of payment: Check
Yes, M and A Construction offers free project estimates.
Yes, M and A Construction offers eco-friendly accreditations.
No, M and A Construction does not offer a senior discount.
No, M and A Construction does not offer emergency services.
No, M and A Construction does not offer warranties.
M and A Construction offers the following services: Demolition
Painting
Appliance Installation
M and A construction focuses on high quality kitchen and bath remodels. We are a local company based in southeast NH with an eye towards building better places in our own backyards. Our dedication to YOUR project ensures you will enjoy the finished product for a lifetime. Over 18 years of experience.