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Geek Squad - Best Buy

Founded 1994 • With Angi since May 2010

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Amenities

Eco-Friendly Accreditations
Yes
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(8) Verified Reviews

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Showing 1-8 of 8 reviews
cecelia A.
4.0
03/11/2016
The guys who came to do the actual install were great. The individual who came out to meet with me to go over my wish list of items was not. Initially he seemed knowledgable....however communication after the initial consult was poor. He said the benefit of working directly with him was he could do evertything, make deals the store couldn't make and it centralized communcations. Then he claimed the company email was not working! When I finally got pricing, he then pushed me to make a decision telling me the TV was going off sale that day. The TV was still on sale 2 weeks later. He sold me a new modem to replace my comcast modem that would not work as it had no jack for the phone I wanted Tivo minis for areas of the house that did not have cable. The tivo minis had to be hard wired, they were not wi fi so the install guys had to run cables to make it work. They took back the router that couldn't be used, and dispite the notes on the work order from the install crew that they took it back, and numerous emails to my initial contact requesting credit it is still on my account. I will have to go to the store to get the credit. Again the install crew worked hard to keep all the promises the magnolia rep made, the rep was sub par for knowledge and communication.
Description of Work
Installed a new TV, sound bar, tivo boxes
Category
computer repair, tv sales
Joanna M.
5.0
02/05/2016
The two person team arrived on time and explained what they were going to do and started immediately working. I asked the one person working on the computer if I could watch over her shoulder to watch how she got around on the new computer. She indicated that it was fine and the other person indicated he would explain anything I had questions about. Both persons were more than willing to answer any and all my questions and they made me feel that I could ask any question to help me get going with my new computer. Everything went just as I wanted and it actually took less time than I had anticipated which I was very pleased about. They were both extremely professional and gave me numbers to call if I had any further questions or if anything went wrong. They also briefed me on some things that could be different and that might give me trouble and how to get around it and some new things that I may not be aware of. I would have no problems calling them again or recommend them to others who might want to purchase this service. Everything went fine and was pleased with this service.
Description of Work
The two Best Buy Geeks came to the house to set up a computer and printer and transfer old data to the new computer.
Category
computer repair
Joy N.
5.0
02/01/2016
Very knowledgeable and professional. Told us about the installation and products as they went along. Very informative.
Description of Work
Installed TV wall mount, TV and surround sound system. Set up everything and gave instructions.
Category
tv sales
Donna M.
5.0
01/14/2016
Our service supplier was pleasant ,very capable, professional and efficient. He was able to educate us on the tv controls and operation. He was clear,concise and complete and answered all of our questions.Leaving us very satisfied that we could enjoy our new TV.
Description of Work
Set up and install TV and explanation of usage of tv.program remote controls.
Category
computer repair
Folliard J.
5.0
02/19/2013
The service was done very quickly and professionally. I recommend Geek Squad for your computer repairs.
Description of Work
I was trying to install Windows XP on my iMac using Boot Camp. I ran into problems with my iMac and it froze. I could not get it unfrozen. I went to the Geek Squad at Best Buy and they got it unfrozen in no time ( it was just a simple fix ). They did not charge me a thing for this service.
Category
computer repair
GERMAINE L.
5.0
06/15/2012
They were very good and I was very pleased with their service. I didn’t have any issues and they made me understand what they had to do.
Description of Work
I used Best Buy for computer repair and services. They had to back up my computer completely and they did.
Category
computer repair
Candice M.
4.0
05/10/2012
Best Buy was fantastic and the Geek Squad did fix it, but the machine won't stay repaired. Since the ice maker was no longer was covered, they couldn't do anything else. Best Buy ended up buying me a separate ice maker. I thought Best Buy did the best they could, but the Geek Squad let the warranty run out and was at my house nine times. I have a Maytag refrigerator which is supposed to be really good and I paid good money for it. The thing I found out about Best Buy is that they will try to make it right. I will use Best Buy again, but not the Geek Squad.
Description of Work
It was my ice maker that was broken.
Category
appliance repair
Virginia P.
5.0
06/09/2011
They helped me set up the computer protection things. They were helpful. Their services were very good. They were very flexible. You can take your computer there or they can come home if needed. I would use them in the future.
Description of Work
I go to Best Buy for computer services. I went there three years ago.
Category
computer repair, computer sales

Phone

Address

78 DAMANTE DR

Concord, NH 03301

Map showing Geek Squad - Best BuyView larger map

Service Categories

Computer Repair
TV Sales
Computer Sales
Appliance Repair
Appliance Sales and Installation
TV Repair

Other Information

Services offered

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Payment options

American Express
Check
Discover
MasterCard
Visa
Financing Available

FAQ

Geek Squad - Best Buy is currently rated 4.8 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

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