ABS OUTDOOR POWER EQUIP

Hardware & Home Improvement Stores, Lawn Mower & Power Tool Repair

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Edward P.
07/2011
1.0
lawn mower repair, home improvement stores
  + 0 more
Do not have this company do any work for you, I sent my lawn and garden tractor in for repairs, there is a known issue with my tractor and there are updated parts for the engine. I never recieved a phone call to update me on the status of the repair after two weeks so I stopped by and told tem to perform the repair. another two weeks went by no word from them, so I called and I was informed that parts had been ordered.another week went by no contact from from them to update me on the parts order status. So I called and was told that all the parts exept a few were in, so I told them I understand that parts can be out of stock (back ordered) Now I am 5 weeks into not being able to mow my lawn the grass is is knee high and I have an large lawn, still no update I called them and was told that the parts are still on back order I requested they call the manufacture too get an aproximate time frame on the release of the parts and I requested a phone call back and what do think happened no phone call! That was on a wednessday I waited untill the following Monday and I called to get the status on the parts. I was told they were still on back order. I waited another week and no update from them. so in the 8th week I called and requested the part numbers to see if I could find them from another vender, i was told that they would call me back with the information NO CALL. In the 9th week I was was going to pick up my tractor and find the parts myself do the repair myself and informed them of this the next day I went down to pick up the tractor and I was told that it would be ready the next day. I have strong that when I requested the part #'s they scrambled because they had the parts all along and just were too busy to get the job done. I have never had such POOR CUSTOMER SERVICE ANY PLACE IN MY LIFE !!!!!!! Do not have ABS POWER EQUIPMENT DO ANY REPAIRS FOR YOU!
Description of Work: Repair of a 25 HP Kohler Comand PRO engine replace head gaskets valve seals and all related parts due to excessive oil consumpition

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

    Contact information

    5 Wentworth St Apt 4, Concord, NH 03301


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Lawn Mower & Power Tool Repair

    FAQ

    ABS OUTDOOR POWER EQUIP is currently rated 1 overall out of 5.
    No, ABS OUTDOOR POWER EQUIP does not offer free project estimates.
    No, ABS OUTDOOR POWER EQUIP does not offer eco-friendly accreditations.
    No, ABS OUTDOOR POWER EQUIP does not offer a senior discount.
    No, ABS OUTDOOR POWER EQUIP does not offer emergency services.
    No, ABS OUTDOOR POWER EQUIP does not offer warranties.

    Contact information

    5 Wentworth St Apt 4, Concord, NH 03301