HomeSmart Inspections

I was very pleased with the inspection that was performed. They gave me a nice thorough review of their inspection along with photos of any issues that they found. We have lived in the house for 2 years and have had no surprises. It was a great comfort to have an inspection done prior to our purchase. The fresh baked cookies were a nice touch.

Company was scheduled to perform a home inspection on a condo that we
were purchasing in Nashua NH.  Inspector arrived and was friendly and
seemed knowledgeable.  While we had others in the condo, the inspector
performed his eight-point inspection.  He reviewed the report and left. 
The final report was delivered and reviewed.  Not until a painting
company arrived many weeks later to paint the interior of the unit did
we find some dry rot on one window.  We immediately telephoned the
inspection company.  I believe the owner came out and reviewed the
problem.  He stated that Home Smart Inspection stands by it's inspectors
and report and would take care of the problem.  We mentioned that if
they were able to schedule the repair within a week or so, our contract
painters would leave this area for last and Home Smart would not have to
paint after the repair.  We had NO contact from Home Smart for weeks. 
After numerous telephone calls and very angry messages, the father of
the owner called to do the repair.  He set up a time and did not show up
- he called after the no-show to reschedule.  We requested to speak
with the owner - at this time the father asked "what would you like me
to do"?  After a formal letter was sent to the company, we waited and
waited and waited.  Nothing has happened.  DO NOT USE THIS COMPANY