Geek To You Computer Repair and Technology Services

"Unfortunately, She is correct. When she called and inquired whether we could do the job, price never came up. She had just moved in and was looking for someone to get it done quickly. So, squeezed it into the schedule.When we finished she expressed surprise at the rate, so we discounted it by several hundred dollars off the normal pricing. Additionally, after the work was completed as requested, and after we gave her the price, she expressed that she needed an additional line run to give her a TV in her room, opposite the location of the port she had requested for her Computer. Though there had been no reference to her needed the additional connection in her room, we installed the line after moving boxes and furniture around to from her recent move. Since she'd already written the check based on our earlier reduced quote, i decided to just let it slide as a show of good will. Ultimately she paid 1/2 the normal flat rate and in a difficult environment. It is unfortunate that he only memory of the appointment is that we never discussed the pricing prior to starting the job, and no mention of what she gained in the process. Thanks."

"Thank you, Debra! It was a pleasure working with you and your husband. I hope things continue to run smoothly!"