Blue Harbor Refinishing
Services we offer
Furniture, refinishing & repair.
Reviews
4.54 Reviews
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Showing 1-4 of 4 reviews
Mike M.
Feb 2015
unknown
Dana R.
Dec 2013
Chet does beautiful work! However, he does not meet the promised time commitment and his final invoice greatly exceeded his verbal estimate. I would suggest that you get his price commitment in writing when you give him your furniture. In addition, it would be wise not to have a tight time frame for needing the work to be completed. What was estimated at 3-4 weeks wound up taking three months to complete the job (half of the items were delivered at two months with the remaining being delivered one month later).
Response from Blue Harbor Refinishing
"The Rademachers were great folks to work with, so I am surprised to see such a review. My initial estimate was over the phone without first seeing the four pieces. on the day of pick up, I revised my estimate to reflect what it would cost to do what they wanted. [Member Name Removed] decided to go ahead with the work. During the job a situation came up and I asked them if I could finish 2 of the pieces now and the other two the following month. If they had said no, I would have arranged the work schedule to accommodate their time line, but they were very flexible and were fine with the change, or so they said. So as we agreed, I finished two of the pieces when promised and the other two a month later, as [Member Name Removed] said. At no time did the couple express any displeasure with the project or how it proceeded. In fact, They asked for a few business cards in case anyone they knew wanted refinishing work done. If I had not read this review myself, I would have never believed it. The Rademachers could have communicated with me at any time during the project and resolved any concerns they might have had. It is inexplicable to me why they chose not to. I would have been happy to work with them on price and logistics had I known at the time, but alas, that time is now long past. For those reading this response, know that I am easy to talk with and very flexible with regard to costs, lead times and any other aspects of a project. Perhaps the Rademachers simply said nothing to avoid a confrontation, but I'm in the business of Serving my clients, not dictating to them. Clearly I will need to take additional steps to ensure that I and my clients are on the same page with regard to future projects."
Curtis H.
Aug 2013
Fabulous job! Chet is obviously very particular and did a great job repairing and refinishing a dresser. As a bonus he is very friendly!
Response from Blue Harbor Refinishing
"Thank you [Member Name Removed]! It was a pleasure to work on your dresser!"
Gari A.
Feb 2013
Used Angie's list to find Blue Harbour Refinishing- called business- Chet (owner) extremely personable, friendly, informative of details of what was to be performed on repair/refinishing of church pews. Finished products were glorious. Wood was gleaming- perfect product. Thank you Chet- we were very impressed with your detailed and professional work.
Licensing
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FAQ
Blue Harbor Refinishing is currently rated 4.5 overall out of 5.
No, Blue Harbor Refinishing does not offer free project estimates.
No, Blue Harbor Refinishing does not offer eco-friendly accreditations.
No, Blue Harbor Refinishing does not offer a senior discount.
No, Blue Harbor Refinishing does not offer emergency services.
No, Blue Harbor Refinishing does not offer warranties.