Basements R Us

This was a first for me. Ryan, owner explained each step to me so I would have a clear understanding of the project. I would definitely hire them again!

I returned home one evening to find that the air in house was thick with dust, everything in every room of the $4000 sq ft. house was covered with a thick layer of dust including the upholstered sofas, bedding and curtains. The basement floor was littered with broken concrete and dirt. Apparently they had drilled all over my tiled basement floor looking for plumbing for a new bathroom, this could have been easily accomplished by simply using a sewer camera. instead they chose to dig approximately 3-4 feet deep, 2-3 feet wide, and in several areas upto six feet long trench-like structures. Jay Porter (Basemnts R Us) admitted that his sub contractor had been drilling all over the basement concrete without covering the air ducts, doors or the work area. Although none of this was authorized by me, Jay Porter(Basements R Us) denied any responsibility claiming that it was his subcontractors's fault, but asked for additional $1000. to have his subcontractor repair the damage to the basement floor, not including the tile repair, or cleanup.

It is not 100% complete yet. They just finished dry walling. So far the contractors/workers that have come in to do the work have been very friendly and professional. They have done a good job cleaning up after themselves as well. This company has many contacts to get the work and details you want in your basement. They only drawback is you often have to keep up with the details between Basements 'R' Us and the contractors coming in to do the various functions such as electrical, plumbing, custom cabinets, etc. Overall though I have been satisfied with the work up to this point. I would hire them again.