Your Home Improvement Company, LLC

Single window replacement. They came to the house and measured the opening and ordered the new window. Once the new window came in they did a quality job of replacing the old window.

Only one of the workers spoke English .They were very good workers , cleaned up totally after the job was done. The salesman came back to check the work themselves. Great job.

This is a company I absouletly refuse to ever do busniess with again. They are salesmen thru and through. Story Last summer we had a roof leak in our house. I went online to HomeAdvisor in search of a contractor to do the project. Your home improvement company contacted me right away. They sent out a salesman. Boy, this man could sell water to a mermaid. He made his pitch on how his company's roof material was the best, blah. The big sell for me was he stated "your home improvement company only uses their own guys, no subcontractors, no middle men. Your project is the only one we focus on, when we start." Ended up signing a contract for 30,000 for just a roof because new sheeting needed to be done as it was over 20 years old. So assuming they would wait until spring to start as this is Minnesota. No they called in January stating they were going to start on the 12th. Materials arrived and placed in driveway. When the first contractor came out he was drunk and generally I wouldn't have allowed him anywhere near my house. Plus he was confused on the roof needing to be replaced. Kept saying "roof looks bad, roof looks bad we can't do this roof." Yeah because I paid 30,000 for a new roof because the roof was great to begin with?! So the building supplies sat out in the eliments for days. I called Your Home Improvement company. They had no idea what was going on. They were confused and not aware of what was happening. A week goes by. The next contractor shows up. So his guys get the roof 1/2 done and just leave my roof, a mess in my yard and don't say a damn thing about why they're leaving. Another week its -40 below windchill and I have literally half a roof on my hundred and ten year old house. Your Home Improvement company was no help, no clue as too what was going on again as the guys they used were subcontractors (see earlier). So another week goes by. Finally the contractor shows back up and states he had something else come up. The VP called me of the company after threatening to file with the BBB over this outrageous condition. He fed me a line of BS and said how sorry he was for Your Home Improvement company not fulfilling its part. Well, Kyle, no roof makes it hard to feel your apology. The project started on January 11th and did not conclude until February 13th. Numerous delays and very little effective communication with the company. I wouldn't recommend this company for my worst enemy. They overcharge and under perform. Oh and they left me about 9 bundles of shingles and 9 pieces of plywood. They also have no clue on ordering.

Very organized are efficient,got the job done within four weeks

The absolute best contractors I've worked with in many years. Reliable, friendly, and very skilled on my roofing project!

Detail oriented

They were efficient and friendly

Great work. Very professional and friendly craftsmen.

I paid a deposit of 4414.50 a on 5/15/2017 they haven't even started the bathroom project. It is now July 8th

They are very good came to measure a few times for the siding, windows & insulation. Send me e-mails with the progress in ordering & shipping. windows & insulation are being done tomorrow 7/7/17. Siding will be done in a few weeks.

These guys are good! They resided an old cabin and made it look beautiful! The windows are gorgeous!

They need to spend more time cleaning up and making sure everything is done before they want you to sign a completed form.

At this time windows are on order. So far we are very happy with the process. We really like the idea of lifetime guarantee . Everyone has been very good at giving us their time explaining the process.

Very professional they are great at what they do. They clean up after themselves.

They were thorough and have great customer service.

They have quality employees that do quality work. Their prices are on the high side.

The sales person explained the functionality of the windows which was nice.

love the widows

Really great service, windows came in way quicker than we expected. The windows are absolutely gorgeous and match wood work perfectly. The sound of trains has diminished and I can already feel the difference inside the home. Great experience!!

no comment

Everyone that we dealt with from the sales staff to the installation staff was professional and knew their stuff!

Took the time to measure and work out all the details of what we wanted and needed for our remodel.

Extremely expensive, excellent quality but do not question there work and make sure you pay close attention to what you agree to have done and what actually is done. When you receive your call to set up an appointment for your estimate you will be told any estimate is good for 18 months but when the sales team show up be ready for an aggressive approach and the best deal is if you sign that day. They brag about there customer service but when my gutters were installed wrong WOW! what a battle to get then corrected. I got excuses like this is the industry standard, they were telling me this is how they would have done it and curb appeal is better this way. All I kept saying is I would like them to be installed as originally agreed upon. Eventually it happened. Roof looks great, gutters look great, aluminum wrap looks great around my doors and all was done in a timely manner just had some headaches to deal with. I may be too harsh on them because the over all completed project is great but to have to deal with poor customer service for the cost. man I would be careful. Oh yah now I am really concerned on what kind of customer service I will get if anything happens during my warranty time. By the way the warranty was a big selling point and it is very good. Hopefully we don't have to use it.

I had window, front door, siding & roof rebuilt. Nicely done & wanted to keep me happy with the results. Everything was done professionally.

They were experienced and courteous.