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Wichita Heating & Cooling
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Wichita heating & cooling is family owned and operated company by 2nd and 3rd generations Bill & Chris Wichita. Wichita is a carrier factory authorized dealer, in business in the Omaha area since 1948. they are a mid-sized hvac company with 10 employees, with licensed and certified technicians. Wichita offers a full range of name brand equipment and accessories for the residential and light commercial markets, specializing in service and repair and replacement system installations. 2010 service rates: $79 in-home service call diagnostic fee $169 after hours in-home service call diagnostic fee 24/7 emergency on-call service flat rate repair pricing 15% service discount for service plan customers free in-home estimates. Additional DBA - Wichita Engineering Service Inc.
Business highlights
Emergency services offered
77 years of experience
Services we offer
Sales, all gas, duct manufacturing., electric heating and cooling equipment, repair and installation of heating and air conditioning equipment, sheet metal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.886 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 2% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 86 reviews
Sarah S.
Sep 2022
It went well! The men were extremely professional and kind. I was doing work outside and if their stuff accidentally prevented me from moving around they moved it and apologized. I let them know we were trying to upgrade the home and that there was a small gas leak downstairs but it wasn’t enough to be harmful to one’s health and they put in a new gas pipe and changed the rusty valve on my water heater (that they noticed on their own) and fixed that too without additional cost!! If they quote you a price and more work needs to be done, there are no hidden fees. They just do the work for the quoted price. They are so wonderful!! I wouldn’t go with any other company!!
Jan N.
Jan 2019
The scheduling went very well. Aldo was perfect. Courteous, professional, on time, knowledgeable. This is our second experience with Wichita Heating and Cooling and both have been excellent experiences. This company does not try to sell you a new furnace or air conditioner when they can fix it for much much less.
Donald K.
Feb 2018
The work crew was professional, friendly and cleaned up after the job was done. All in all, a very positive experience.
Jan N.
Sep 2017
The service person was prompt, professional and gave us much better news. I give high price to Ramon, but I'm certain from all of your positive reviews you have several excellent technicians working for you. We were told the unit could be fixed want to keep an eye on, that if the solution did not work part of the expense would be credited to another solution. It was a real world answer. We will be back for all of our servicing. Call Wichita heating and cooling for one of your bids, you won't be sorry you did so!
Kathleen W.
Aug 2017
Another company told me I would have to get a new A/C. Wichita Heating & Cooling was able to fix my A/C at a fraction of the cost of a new unit. Wichita had told me that if the repair did not work, they would deduct the repair price off of a new unit. Service tech was professional and friendly. The A/C has been working fine since the repair.
MaryAnn S.
Jul 2017
Professional, on time and hard workers.
Victor R.
Jul 2017
My A/C went out on June 30th and my warranty's provider could not get to me until July 7th. I called Wichita on July 3rd and they came out within 3 hours, right on time as promised. The service rep, very professional and service-focused, diagnosed and took care of our problem and we had cool air again. I did not want to spend the July 4th holiday without A/C. Although the repair was not covered by my warranty company, it was worth paying out of pocket for my family's comfort. Thank you Wichita for your quick response.
Jordan B.
Jun 2017
The work was done quickly and very high quality. I recommended them to my coworker, and she had a similar experience. Great company that I will be using in the future for other homes.
Gary Z.
Feb 2017
About 75% of the cost of previous provider.
Michael R.
Jan 2017
We've had the same service guy for as long as I can remember. He's like part of the family.
Jim V.
Jan 2017
Excellent, no issues.
Thomas F.
Nov 2016
Outstanding service from the estimate to the installation at a fair price. Very knowledgeable and professional. Would definitely hire again.
Robert D.
Sep 2016
N/A
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Nancy A.
Jun 2016
unknown
Brad T.
Apr 2016
unknown
Ginny D.
Mar 2016
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Laura C.
Jan 2016
unknown
Gregory W.
Nov 2015
Very professional work from sale to install. Wichita provided the most detailed bid at a fair price. They did not balk at my request for a rebid on a new model. The install was fast, care was taken regarding the carpeting and cleanup, and the staff was professional and courteous at all times. There was actually a small glitch in the process, the new thermostat was faulty. But Chris Wichita oversaw the re-installation of a new thermostat immediately, and was always in touch during the entire process. Negative becomes positive in the hands of professionals.
No regrets, we are very happy with Wichita and our new Carrier furnace.
No regrets, we are very happy with Wichita and our new Carrier furnace.
Michael H.
Aug 2015
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Joel W.
Aug 2015
Company installed a temporary AC unit, which we used for several days until the new unit could be installed. The weather was very hot and this was a lifesaver. The techs were professional, courteous, and punctual.
Kelli H.
Jul 2015
Everything went very well. Wichita came recommeded from a co-worker who had used them in the past and so had their extended family. Chris Wichita was very responsive to my questions throughout the bidding and installation. Wichita's bid was much more reasonable than one of the large companies we recieved a bid from. The crew was very pleasant and professional and did a nice job of cleaning up. I also didn't feel like Wichita tried to up sell me on anything. Chris listened to what I wanted and then gave me some choices. Overall, we had a great experience and would recommend them.
Sara R.
May 2015
he arrived at 3:50 ...ten minutes inside the window they prearranged. And it went downhill ftom there. Kept saying he hoped he could fix it. Spent 15 minutes out in his truck. Was gone in 25, but he had to charge me an hour of service, that 80 fees just got him to the door. ..and that's a quote from the service guy. No parts, 15 minutes and it was 135. choose someone who's not out to screw the customer for ecru penny
Response from Wichita Heating & Cooling
"Thank you for the feedback (removed member name), whether positive or negative it helps us to try to provide the best service possible. I'm sorry you feel that you had a bad experience. I would like to clarify pricing, though, in that we do not charge by the hour. We use flat rate pricing for any repairs to be fair to customers and our technicians. There is a diagnostic/service fee to determine what the problem is and what repairs are needed, then bill accordingly for the repair work done. We received a no heat service request from you, and were able to make an appointment for the same day. The technician arrived in the stated time frame, efficiently diagnosed the problem (a corroded pressure port), retrieved some extra tools from his truck to be able to re-drill the port to fix the problem, cleaned the flame sensor, and re-assembled the unit. He started the unit and checked for proper operation. You were billed the diagnostic fee and repair charge, with a discount, for a total of $127.30. These charges would be well below the average for reputable companies in town for the same service, and many companies who would have said it needed replacing at a much higher cost. Unfortunately, there is a significant cost to be able to provide that service other than just the technician's wages on the job, including travel time, truck, inventory, gas, office, support staff, licensing, insurance, etc., and we try very hard to minimize those costs and will continue to do so. Thank you, Wichita Heating & Cooling"
Eric E.
Mar 2015
Bill and his team did an awesome job. A company that truly cares about the customer and are not ones to cut corners. Bill is extremely honest and is not trying to oversell any of his products. The crews were punctual and were professional the entire time they were in my house. Would highly recommend to anyone!!!!!
Paula R.
Jan 2015
They have been prompt and reasonable to respond to calls for service. Cost was a little over $8,100. I believe it was comparable and competitive, maybe cheaper than some of the big advertisers.
Peter G.
Jan 2015
No problems. All the work was done on time and as they promised.
Licensing
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FAQ
Wichita Heating & Cooling is currently rated 4.8 overall out of 5.
Wichita Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Wichita Heating & Cooling offers free project estimates.
No, Wichita Heating & Cooling does not offer eco-friendly accreditations.
No, Wichita Heating & Cooling does not offer a senior discount.
Yes, Wichita Heating & Cooling offers emergency services.
No, Wichita Heating & Cooling does not offer warranties.