"You contacted us to take care of several issues for you. One being, installing new exhaust fans for you, in which you supplied the exhaust fans w/ heaters. Upon arrival to your home we realized that your existing exhaust fans were not installed correctly and needed to be vented out. We also made you aware that these fans take a dedicated circuit. We explained that we would need to get a new dedicated circuit ran back to your panel and that we had two options to get get this completed. 1st option would be faster, but we in turn would have to cut more drywall, the 2nd option would take longer for us to complete, but would be less drywall removal . We made you aware of this and said you would like less drywall. So that'[Member Information Removed] how we proceeded. We did have to make a trip to get additional parts as supplies we needed non standard truck stock items. When we finished you were completely happy we gave you a written invoice with the job description and break down, which you signed and paid for on the spot. Later you reached out to me saying there was a outlet not working since we had been there. Not sure if that was from us as it was in a room we did not work on but we still agreed to come and take a look and get it repaired at no cost to you. You also mentioned on that phone call you wanted to talk about the invoice. I told you we can go over the invoice when we come to take a look at the outlet not working and you said that would be fine. You said you would be home all week and we stopped by three times to which you did not answer the door. We had to return on a forth trip to fix your outlet. Once we got inside we got your outlet working again and went over your invoice. You said you disagreed with one hour of charge so I agreed to credit you that hour back. Now after more than a month, I get a bad review on multiple platforms. I would be interested in talking and see if we can make this right as we love happy customers! You can respond here or always reach out on my cell phone at 402-208-0990"

"I'm sorry that you feel that way! You were told $85 per hour not a flat $85. We were told that a switch was removed and just needed to be reinstalled but I have no idea what we are getting into over the phone. A switch had tried to be installed in a location that would not work. This is a older home with obviously older wiring that takes a little longer to identify what's was going on. You threw your four way switch away which could have been reused. So we did have to go get one as we didn't have your color on the truck so that added additional time. We sent a truck out the next day and fixed the problem in a matter of minutes as it was a honest mistake of a flipped wire. You called asking for money back and I disagreed. We had two appointments times set that you said would work and cancelled on. So we lost out on time there and we had intentions on charging for the return trip as that would fall under warranty. You still said you thought you deserved something back so I offered a half hour back which I thought was reasonable and you want to scoff at that. I guess bending over backwards gets you no where now a days!"

"I am sorry about the guys showed up late. I told you 8:30 and the guys showed up at 9:30. So it wasn't two hours late but either way we should have called. That was a miscommunication on our side."

"I'm sorry that we never connected. We are extremely busy right now. Especially being guys down with Covid. I would appreciate if you would remove this review as this effects our business."

"I messaged you asking you questions about what you wanted done and you never responded. I would of loved to installed your ceiling fan for you. These kind of reviews hurt our ratings and can effect our work. I work appreciate if you could take this review down."

"I'm sorry that you feel that way. I asked you questions about what you are wanting done and you never responded. Not sure how this is my fault and you take it out on me by giving me a F. These reviews can affect our business and would appreciate you taking this down."

"Thanks you! We love hearing from our customers!!!!!"

"Thank you for the review we love hearing from our customers!"

"Thank you for the review we love hearing from our customers!"

"We never came and even looked at your job! I sent you a message asking when you were available and you never responded back. Not sure if your confusing us with another company but I don't appreciate getting a bad review for something that never took place. I can send you a screenshot shot of our conversation if you would like. I would also like you to remove this bad review as this effects our business and is not a true representation of our company!"

"Thanks for the review and being honest. I will have to clarify better that is a per man charged. On the extra half hour the service tech calculates job so I would have to contact him to see what the charges are. I don't even get the paperwork until the next morning. I can still look into further if you would like? Hope everything is working to your liking and your family is well"

"Thank you for the kind words!"

"Thanks [Member Name Removed]! Love hearing from the customers. I will pass this along to the guys."

"Thanks [Member Name Removed]! I hope the new kitchen lights do the trick."

"Thanks [Member Name Removed]! Love the feed back."

"I have offered to come back out and took money off your invoice. Obviously nothing is going to make you happy and now you are trying to cyber bully me on multiple sites. Sad to see but i tried!!!"

"This is my fault, we have been very busy and this one slipped through the cracks. Sorry for not getting back to you. I understand if you went with someone else but if you didn't then we certainly get over there and get it taken care of for you."