The Bike Rack

unknown

The best thing about this store is the selection. It has a wide range of products, probably moreso than anywhere else in Omaha. Although I've been dealing with Bike Rack over the course of 8 years, I find them my least favorite bike shop in Omaha. One of my first experiences was trying to negotiate a small amount (ie. -$50) on a damaged Specialized Cirrus that was assertively refused (it was the only one in the store, in that size). To the above listed bike that was purchased, and then "misplaced" during delivery/storage from the Lincoln store. While calling both locations, it seems there was little to no communication between the two and things seemed very unorganized. On multiple occasions I've found their staff to be somewhat condescending, all while lacking overall knowledge of products. My general opinion is this -- If I need something in a pinch, and would like to do some quick product comparison's, it's probably one of the better places to go. I just prefer to get in and out quickly so I don't have to endure the opinions and thoughts from the staff.

They always do great work. I am always happy with their work. They are very professional and polite. They always help me when I have problems or need something else done.