Stanley Steemer of Omaha

The charged me twice and I have been trying to get the additional charge reversed for months. They do not call back or respond to my emails. Not sure how they can guarantee satisfaction when they don't return calls or email.

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went ok. had them come back for one room second cleaning.

unknown

The last time Stanley Steemer worked for us, I actually flagged them down in the street while returning from walking my dogs. They followed me to the house, steamed a couple of rooms and went on their way. Fantastic!
This time I reserved a time frame on line.  It was about 11:00am when checking their web site. The page indicated there were openings between Noon and 4:00PM that same day. I was very skeptical but went ahead and scheduled that time frame.  Lo and behold!  An email confirmation was waiting in my in-box, a call came from their central office about an hour later and the guys showed up around 4:00PM or so.  That, my friends, is service.
The crew was made up of Kyle Smith and Michael Russ.  They are very personable and professional.  They had the guest bedroom completed before I realized it and the two large area rugs in the living room and entryway similarly.  We squared up with Kyle while Michael returned the equipment to their truck. 
They were gone in a flash leaving clean rugs and carpeting in their wake!  Thanks, guys!

They have done work for us a number of times. Their price is competitive and the quality of their work is good. I was pleased with their work and their timeliness.

They were just here today and I was happy with the way everything turned out. They did a good job and I felt like they were thorough on everything. They cleaned the upholstery on some chairs while they were here too and I thought their price were very fair for the amount of work they did here.

I have always been pleased with the service. The crew did an excellent job. They were good about moving the furniture and returning it to its proper spot. They handled all my furniture with care. I am even happier now because they have a special for three cleaning per year which will cost one amount and save me money.

Our carpets look really nice since Stanley Steemer cleaned them. They got all of the stains out, even ones that have been there for quite a while. They did not move the furniture, but put it up on blocks.

We felt that Stanley Steemer went above and beyond in making preparations for our rooms to be cleaned. They moved the furniture around so that they could get the entire room cleaned. They were respectful and they did a wonderful job.

Stanley Steamer did a very good job cleaning our carpets. We didn't find any scuffs, or scratches on the trim or walls. The work was done quickly too. When we called for the appointment, they were there in two days. Their responsiveness was great. The employees that did the work were very polite and professional. We couldn't beat the price either, we thought the price was really affordable. We have had them clean our carpets a few times before and would definitely hire them again.

He had very nice equipment that he worked with. It did a great job in cleaning the floors. He didn t leave anything untouched. He was a very friendly guy that came to do the job and my floors looked great when he was done.

Stanley Steemer did a wonderful job of cleaning our carpets but they didn't move the furniture and put it up on blocks. They removed all of the stains and the high traffic areas look really good; they match the non-high traffic areas now.

The guys were very professional they wore uniforms and drove a van with Stanley Steemer on it. They came in and got right to work it was done pretty quickly and I didn t have to wait because they were on time. They called me afterwards to see how I liked the job they did. They did a wonderful job and the carpet was nice and clean. They moved all the furniture, spot cleaned and after they cleaned the carpet. They put something on it to make it dry faster. They moved all the furniture back in place when the job was finished.