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SOS TV & VCR

TV Repair, VCR Repair, Camcorder Repair

About us

2 EMPLOYEES. NO SUBS. CHARGES A FLAT RATE. NO TRAVEL CHARGES. DBA: SOS TV VCR REPAIR.

Business highlights

42 years of trusted experience

Services we offer

TELEVISION REPAIR & HOME SERVICE CALLS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
25%
3
25%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
3.9
responsiveness
3.9
punctuality
3.7
Showing 1-8 of 8 reviews

Charles P.
05/2017
3.0
tv repair
  + -1 more
I am not sure the TV seemed to work properly when it was finely returned but since has taken spells of not starting as it should, My impression is that all capacitors were not replaced and a problem is again starting.
Description of Work: Repaired power supply on a sam sung TV

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$200

Response from SOS TV & VCR
[Member Name Removed], If you are still having issues let us know. You have a 6 month warranty. I'm sorry for the issues, but it is possible you have another bad cap. The board in your tv has 642 caps, and we do check them all.

Michael W.
01/2017
1.0
tv repair
  + -1 more
Not good! If they couldn't fix it in a timely matter I should have been told.
Description of Work: Have Sharp LED and they gave us a quote , 5 weeks later we are still being told they're still working on it. I told them to put it back together and I'll pick it up and take it to another shop.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$349

Response from SOS TV & VCR
[Member Name Removed], I would love to respond to your issue, but I dont have you in our computer under the name listed, the repair cost or even around the completed date listed above. I personally apologize for your issues. I'm hoping you mixed us up with another repair shop.

Ronald T.
12/2015
4.0
tv repair, vcr repair
  + 0 more
unknown
Description of Work: checked my worthless Sony TV. told me that the part they would order might work, but if it didn't...I wouldn't be charged twice. I liked that. Part didn't work....last Sony I will buy. Good service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from SOS TV & VCR
[Member Name Removed], Thanks for the great review. Sorry I'm late to the game responding.

Keith B.
12/2014
5.0
vcr repair
  + -1 more
unknown
Description of Work: Tv kept turning off. Replaced the circuit board. Has worked great since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elaine B.
11/2010
5.0
tv repair
  + -1 more
Excellent - see above. Would use again.
Description of Work: Had used this company for TV repair this April and paid for a lamp replacement. There was a 6 month warranty on the lamp and, of course, it went out again a little over 6 months. I called for another service call and they replaced the lamp free of charge, even though it was over the warranty. He said it was too close for him to feel comfortable charging us again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

don B.
10/2009
3.0
tv repair
  + -1 more
The company was disfunctional in replying about $ estimates and when repair would be completed. Two telephone calls were not answered. One personal visit ended with the owner telling me the repair had not been done. Another telephone call went unanswered. Finally, we received a telephone call that the repair had been completed two days after we had taken the tv in for repair. The public area of the shop is in disarray and the carpet is stained and very dirty. Several old console tv's litter the public area.
Description of Work: Replaced circuit board.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$180

Response from SOS TV & VCR
At the time we were not disfunctional. I was running the whole business alone. Due to a bad hire I had to let someone go and was all alone for over a month. The old consoles were converted into carts to carry heavy tvs instead of filling a landfill somewhere. Im sorry the carpet was dirty im supprised you didnt mention the ceiling too I was still getting all the insulation above the roofing tiles after the tornado that year that tore the roof off. The carpet is clean now sorry it made you uncomfortable, but we are still really busy and full of tvs. Sorry for the frustration hope your tv is still working perfectly

BRENNAN N.
08/2007
4.0
vcr repair
  + -1 more
A little late on finishing the job, but that was mostly due (I was told) to a delay in getting a part.
Description of Work: Repaired a DVD player.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$64

08/2006
5.0
tv repair
  + -1 more
I was satisfied with the service. They told me what was wrong with the TV. They gave me an estimate on the part and repair fees. A few days later they came back to install the part, and it was fixed very quickly. I know it was a $200 job, but you can't purchase a new TV of this size for that price, so I went ahead with the repairs anyway.
Description of Work: I had an older large console TV repaired. It needed a new circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    14230 U ST, Omaha, NE 68137


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair,
    VCR Repair,
    Camcorder Repair

    FAQ

    SOS TV & VCR is currently rated 4.1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    SOS TV & VCR accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, SOS TV & VCR offers free project estimates.
    No, SOS TV & VCR does not offer eco-friendly accreditations.
    No, SOS TV & VCR does not offer a senior discount.
    No, SOS TV & VCR does not offer emergency services.
    Yes, SOS TV & VCR offers warranties.
    SOS TV & VCR offers the following services: TELEVISION REPAIR & HOME SERVICE CALLS.

    Contact information

    14230 U ST, Omaha, NE 68137


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM