Savine Masonry Inc
About us
masonry
Business highlights
Services we offer
Stone and gravel, chimney, concrete - pouring, decks and porches, foundation, hardscaping, masonry & concrete repairing. General construction, pavers, remodeling
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 0% |
We would highly recommend Savine Masonry, and will be using them again for future maintenance and repairs. Thank you, Jay and crew!
The price seemed reasonable and Jay was very prompt with the paperwork. The detailed written estimate and paid invoice were both in my inbox before Jay left the premises.
Professional, courteous, hard working, and friendly (which isn't completely necessary but makes for a better experience).
"[Members Name], I'm sorry to read that you were not completely satisfied with your experience with us. I would like to address some of the items in your review. As you noted I provided you a prompt estimate and discussed our payment terms and a projected start date. At that time customers were told our schedule for adding new work was 6 weeks out. I also said we may be able to use your job as filler work due to job size. (This did not happen due to extended rain) Your deposit was received on April 11, 2015 along with your signed estimate which secured your place in line in approximately six weeks. In this time period it rained at least 10 days that set our schedule back. We discussed during the May 1st phone call that we could not be there the next two weeks due to rain affecting our schedule but would be there the following week. It is hard to commit to an exact date until close to starting your job when we can't control the weather as we discussed. Please also keep in mind your project was still completed within six weeks of cashing your deposit. In regards to your final comment about billing we have technology that allows us to bid/bill from job site or vehicle when complete. You were billed from the front of your home. Per the signed estimate we are to be paid upon completion. At this time we have not received payment but this is understandable with mailing time. As you can see from other reviews we pride ourselves on quality work and customer satisfaction. Again, I am sorry to read that you were not completely satisfied. Jay Savine, Owner"
Jay also replaced some fireplace hearth tiles that had cracked over the years. Again, Jay could not find an exact match. But, he found some tiles that were close. He arranged the new tiles in a pattern so it looks like it was originally designed that way.
Jay is an amazing brick mason. Brick craftsmen are hard to find. His rates are fair, especially considering the quality of his work. It takes time to get on his schedule because he does such good work. But, believe me, it is worth the wait. I would use him again in a heart beat if I need some additional brick work done.
I'd highly recommend Jay to all. His communication was always timely and very professional. His bidding was competitive, though not cheap, and his conduct at all times exemplary. He had a work backlog (because of his good work, no doubt), but was very open about this and his estimate of a start date for us was very accurate. He also kept us informed of our status during the wait.
He went out of his way to find both brick and pavers to match those originally used. The replacement pavers are of a different thickness due to manufacturing changes during the lapse between the originals being put down and the current standard. He had to cut each one to a thinner thickness in order to offset the extra thickness of the new pavers, but made no extra charge for this at all. I also appreciated the fact that he cleaned up the area well and left no extra work for us to do after he left. All in all, we had a great experience with this firm and feel that owner Jay Savine is a man of absolute integrity.
Licensing
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