I called for an estimate. They said some one would come by the following week. The next week they emailed me to tell me they didn't get out to see the house the day they said they would to give me an estimate. I left several messages after that and never got a returned call. Apparently they are doing so well they don't need my business. This was not a rush job and I would have waited until they could have fit me into their schedule but apparently follow up is not their strong suit. I would definitely hold out for someone professional enough to at least do you the courtesy of a returned phone call.
Description of Work: I wanted an estimate on replacing some rotten siding and trim on the house, possibly new gutters and paint the whole house when it was finished.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Jessica M.
05/2012
1.0
remodeling, house painters, interior painters
 + 1 more
We hired Redz Painting / Steve DiMauro to complete our exterior painting and fix a couple of exterior siding issues. He was very prompt in getting us an estimate at a fair price. He was very good about matching the colors we wanted. He did not show up on the first scheduled date to paint. When the painting finally started, he had 1 guy who he left here to paint the house. He popped in occasionally to help and see how things were going. Overall, the painting that was done I would rate a 7/10. The trim is sloppy and they did not tape all windows, and the ones they did tape off still have paint/overspray on them. Most all of the screens that were on also have paint on them (when I asked him about this, he said it was not their fault and the only way to remedy it was to replace the screen). It was around 6 pm when they finished. We did a quick walk around and had them clean a few things up. Had a discussion that if anything else came up he would come out asap to fix, no problem. Our 3 young kids were hungry, so we gave him a final check and trusted he would come back if we found other issues. We contacted him within a week of completion with a list of things to finish up. He had painted our windows shut, we noticed he did not complete the trim on our fireplace, lots of overspray and paint on windows etc...The initial emails he said he would be right out. He never again returned our phone calls. He never came. We gave him into the spring of 2012 to complete it. He still did not respond to calls or emails. Finally I sent an email stating we are taking him to small claims for the unfinished work. He responded with a very immature email that said he will not be dealing with us anymore. DO NOT USE THIS GUY!!!!!!!!!
Description of Work: Exterior painting, Exterior trim work
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Service Categories
Exterior Painting,
Interior Painting,
General Remodeling
FAQ
Redz Painting & Home Repair is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Redz Painting & Home Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Redz Painting & Home Repair offers free project estimates.
Yes, Redz Painting & Home Repair offers eco-friendly accreditations.
No, Redz Painting & Home Repair does not offer a senior discount.
No, Redz Painting & Home Repair does not offer emergency services.
Yes, Redz Painting & Home Repair offers warranties.
Redz Painting & Home Repair offers the following services: Exterior Painting, Siding Repair, Gutters