OUTDOOR DECOR & PATIO

I was  happy with the results until a few weeks ago when I tried to call him to come out and check one of the columns that needs to have the block work redone as it has settled and there is a gap at the base.  I have called him several times and have never received a return call.  It has been less then a year and I was told when he finished the job to call if I have any problems.  I have referred him to a few of my neighbors, but will advise them not to call him because he does not stand behind his work.  I am very disappointed in this company.

Contractor failed to complete the project.  After paying the bill, I noted a light under the deck had not been reconnected and was hanging by the wires.  Talked to the owner several times and he promised he would fix the light.  This did not happen.  After 5 months I hired an electrician and billed the owner for the service.  At this time, he has not paid the bill. 

Planning to submit for collection.

Outdoor Decor and Patio did a great job.  He was very friendly and the only complaint I would have is that he took time doing it. He completed it in about a month and he would come and go and there were rain delays.  But all-in-all I wasn't in a huge hurry and it turned out great. He had great ideas and let me know how the turn out would be of things I did mention, he seemed to know exactly what would make the best outcome, so that was helpful. He is very friendly and easy to talk to. He didn't come and go and not acknowledge you, he took the time to sit down and have lengthy conversations about things.

The owner Jeffery Goetz was very prompt with providing me with an estimate and once I accept his people were there in about a day.  The work progressed very quickly and had it been for a heavy rain the job would have been been completed in about 2 and a half days.  Jeff kept us informed as to what was going on and was very professional. Upon completion the debris was cleaned up and the wall is just what we wanted.  We are very pleased with the finished product!

Jeff Goetz is an amazing designer. He and his team are top-notch professionals. It was an excellent experience.

Cleaned house gutters in November. Did a very good job. I contacted them in June to clean gutters again after maple tree seeds finished. I was told they would do it within a week. A few weeks later I called again and was told they would get back to me the same day about why the work was not done. I was never contacted.