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Mister Sparky
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Mister Sparky Electrical is a part of the On Time Service Company, which consists of McCarthy's One Hour Heating & Air Conditioning and Benjamin Franklin Plumbing. All companies work under the same roof and closely together out in the field to give our customers the best service possible.
Business highlights
Emergency services offered
Services we offer
Residential Electrical
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.427 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 11% | ||
| 4% | ||
| 4% | ||
| 7% |
Showing 1-25 of 27 reviews
Stephen P.
Jan 2016
unknown
Rhonda K.
Jun 2015
I would say that Jeremy was excellent when he did come. He was friendly and did a great job with installing my furnace electrical and ceiling fans. Wish I would have gottten his number to deal with him directly and not have used the receptionists!
Karlayne D.
Apr 2015
It was kind of difficult with them because they came out and they were supposed to do some research of some lights that we needed in our kitchen and they didn't get back to us. So I called, they came out again, still hadn't worked on what we originally wanted them to do so we had them do a couple of other things and then they sent us a bill saying we owed more because it was past the date that we had to do it. It was their fault not our fault. It was almost 9 months later, then they send us another bill saying, 'You still haven't paid this and you owe because you didn't do the job during the timeline' which I just ignored after that and we haven't heard from them again. The work that they did, they did well but they didn't seem to follow up in a timely manner. There were no additional costs. They did come out during that time frame right away but at that time we were wanting them to put some new lights above my cabinets and he was going to investigate that and he never called us back. They did do a good job of the things we finally had them do but that wasn't what we initially asked for or wanted. They did comeout when they said they would come out, finally.
Georgette C.
Aug 2014
unknown
Response from Mister Sparky
"We are not showing any work performed in 2014 for this customer. There isn't enough information to determine the customer's issue."
Chuma N.
Aug 2014
He was very professional, but he came to tell me what I already Know. It was not it was sold as when it sold to me.
Response from Mister Sparky
"The customer is a Power Club member and was given an inspection as part of the benefits. The customer was not charged for anything other than the $99 membership fee that was paid for months in advanced. No quote to fix the issue was given, because the customer was referred to a 3rd party website for further research. We did not hear from the customer again."
Jayjay F.
May 2014
My outlet on the left side of kitchen sink were out during the new siding installation. I have the guy from Mister sparky come to check and he is very professional and pin down the problem quickly. He has a price charts which show how much should be charged and he allowed me to take $25 coupon as angies list member. He is very sincere and I appreciate the service.
Shawnie H.
May 2014
unknown
CM R.
Apr 2014
unknown
Response from Mister Sparky
"Thank you very much for the great review! We appreciate hearing from our customers and if there is anything we can improve on please let us know! You can call us at 402-333-5000 or email us at [email protected]. Thank you again for the review!"
Daniel M.
Mar 2014
Everything went super well. The electrician was right on time and worked quickly. He cleaned everything up before leaving and we even had nice chat. Highly recommended!
Response from Mister Sparky
"Thank you very much for the great review! We love hearing from our customers and I'll relay the message to our electrician. If there is anything we can improve on please let us know! You can email us at [removed hyperlink] or call us at 402-333-5000. Thank you again!"
Brian C.
Jan 2014
Install new outlets, hang chandelier, and hang dinning room lights.
Response from Mister Sparky
"Thank you for the review! We love to hear back from our customers. If there is anything else we can do to make your home more comfortable please let us know! If there is something you feel we can improve on, we would love to hear! We want our customers to have the best possible experience with us! Thank you again for your review!"
Adam M.
Jan 2014
Electrician was at home within an hour of call. Quickly was able to make all repairs and was very professional.
Response from Mister Sparky
"Thank you for your great review! We love hearing from our customers! If there is anything else we can do to help make your home more comfortable please let us know!"
Lisa S.
Jan 2014
I had to move switches. There were so many problems. Outlets that did not work, I had to contact the manager. It took them a week to call back. Ben attempted to redo a placement of a switch and now I'm not able to turn a light on that is on the other side of the room. The manager was going to have someone come and fix all the holes that I have in my ceiling and walls that were created from trying to get the switches and outlets to work. He put in a type of cable that is not even used any more. When the satellite people came out to hook it up they had to replace it - another hole in my wall.. No one has contacted me to get the walls fixed. My family wants me to contact them to get things fixed... I won't let them near my house again. I will take care of it myself.
Response from Mister Sparky
"I will have a manger get back to you asap! Weather we fix the work we have done or at the LEAST get the holes in your home taken care of we want to do our best to fix the situation. We are turely sorry that you have not had the best experience with our company."
Scott C.
Jan 2014
The service was great. The electrician did a good job moving a switch that required some fishing of wires. He was punctual and professional. The reason I give them a B and not an A is that the business model of selling a membership seems a bit sketchy. With the Angie's list coupon a membership is still expensive . I prefer just to pay for the services rendered not become involved in inspections I don't need.
Response from Mister Sparky
"Thank you for the review [removed member name]! We offer the insepection for club members as a way to catch any problems before they become larger problems. With the club membership you also get discounts on repairs and no diagnostic charge. Although the club membership is not for everyone. If you just want to call when you have an issue we are happy to take care of you! Thank you for the review!"
Telly W.
Dec 2013
Ben, the electrician, was the consummate professional. We were so please with the service we enrolled in Mr. Sparky's Power Club for future discount services.
Response from Mister Sparky
"Thank you for the great review and thank you for joining our power club membership! We will make sure that Ben hears your great review! If there is anything we can do to improve please let us know! Thank you again!"
Mark F.
Dec 2013
Ben did a fantastic job and is welcome back at my house any time. He was punctual, prompt, courteous, and knows his stuff! Ben cleaned up after himself and answered all my questions.
I will definitely call these guys the next time I need electrical work done.
I will definitely call these guys the next time I need electrical work done.
Annastasia W.
Dec 2013
The outlet was a floor outlet and I was very impressed with the quality of the materials used and the way the outlet looks. When he got done installing the light switch, I almost couldn't have told he had been here. There was some drywall dust on the floor but the wall looked perfect and the switch matched others in my house very well. There was some drywall patching to be done in the basement after the repair and that was done well also. And, because they had a computer problem and didn't keep my first appointment, I got one of the services performed for free so that saved me a LOT of money. I highly recommend them!
Sheila K.
Nov 2013
Ben was great... Timely, professional, and courteous... Will use him again.
Response from Mister Sparky
"Thank you for the great review! I'll be sure to let Ben know of the great job he did. We enjoy hearing from our customers, and if there is anything else we can do for you please don't hesitate to ask!"
Crystal H.
Oct 2013
Good. Very pleased with the work and the electrician's professionalism.
Response from Mister Sparky
"Thank you very much for the great review! I will pass this on to management and the electrician. If you need anymore work done please let us know. Thank you again for the great review!"
Peter G.
Oct 2013
We purchased the big deal coupon for this service and it worked out very well. We were real happy. We remember he was prompt and very timely. He was very attentive to our needs and really a very nice gentleman. He took care of all of our problems. We thought he was very professional and just a sweet guy. We thought the price was very reasonable as well. He was on time and we will absolutely use him again in the future.
Response from Mister Sparky
"Thank you or the great review! We really appreciate it! I'm glad we were able to get out to you in a timely mannger and our electrician was able to fix the problem. Once again, thank you for the great review!"
Sheryl W.
Sep 2013
Always showed up when they said they would and stayed until the work was done. Had to come over several days to do all the initial wiring and then the actual hook-ups once the other subcontractors were done. We were pleased with the knowledge and professionalism.
Response from Mister Sparky
"Thank you for the great review! We really appreciate it and I'll pass it down to our electrician! If there is anything you may need in the future, please don't hesitate to ask! Thank you, Stefanie Marketing Leader"
Donald H.
Sep 2013
We have been using their services for about 4 years. When you schedule an appointment, they give you a time frame. Then on the day of the appointment, they always call before they come. Everything has been working out very good with them.
Response from Mister Sparky
"Thank you for the great review! We love hearing from our club members and current customers! If there is anything else you need in the future, do not hesitate to ask!"
Danelis M.
Aug 2013
In the past they came up with a great solution to run wiring to our boat dock. They have also suggested in the past that we change to the proper adjustable speed switches for our ceiling fans. They are very courteous and knowledgeable and always take the time to explain the inspection results to me and answer any questions I have.
Response from Mister Sparky
"[removed member name], Thank you very much for your great review! We love hearing from our customers and appreciate the great feedback. We hope that you are 100% satisfied with our company and technicians. We are always looking to improve, so if there is anything you think we could impove on pease let us know! Thank you again [removed member name]!"
William H.
Aug 2013
They are very professional and knowledgeable. I recommend their services to others.
Response from Mister Sparky
"Thank you [member name removed]! We appreciate the great review you gave us! We love hearing from our customers and if there is anything we can do to improve please let us know! Thank you again William!"
Dan B.
Aug 2013
They're awesome and even my dog likes having them here. They really go above and beyond. They are just the nicest guys and have have great suggestions on how to keep things functioning well. I highly recommend them to others.
Response from Mister Sparky
"Thanks for the great review [removed member name]! We love hearing from our customers and appreciate the recommendations! I hope you are 100% satisfied! Again we greatly appreciate the great review!"
Cheryl W.
Aug 2013
We love them! We have been with them for 4-5 years. Our house is about 20 years old so we feel that the maintenance plan is a good deal.
Response from Mister Sparky
"Thank you for the great review [removed member name]! I'm glad to hear you have taken advantage of all three of our club memberships! We are happy to have you as a customer! Thank you again for the great review!"
Licensing
State Contractor License Requirements
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FAQ
Mister Sparky is currently rated 4.4 overall out of 5.
Mister Sparky accepts the following forms of payment: CreditCard
Yes, Mister Sparky offers free project estimates.
No, Mister Sparky does not offer eco-friendly accreditations.
No, Mister Sparky does not offer a senior discount.
Yes, Mister Sparky offers emergency services.
No, Mister Sparky does not offer warranties.