Lawrence T. Butler, Professional Engineer, LLC

"The customer signed the agreement, with a reduced fee and scope to align with their budgetary constraints. The customer willingly signed an agreement acknowledging that construction services or CAD files was not included . Following the approval of plans by the City of Omaha, the plans were promptly delivered to the customer, completing the agreed-upon scope of work. However, the customer requested assistance with construction-related inquiries, which was not initially included in the agreement. In light of their request, our firm proposed an additional fee, which the customer has not yet paid. Consequently, the customer resorted to negative"

"Around October 12th opinion letter was complete and available. I left voicemails with Richard at the number given and the other phone number he provided at the inspection that the letter was ready. Also stated that the entire fee would need to be paid prior to sending the report via email at the time of inspection and on voicemails left. Would have been nice to get a call or email so this can be easily stated that the report was complete from Richard rather than a Negative review."