JERRY'S BASEMENT WATERPROOFING

The owner came out to give us an estimate to stop water entering the basement. Instead, he gave us advice that would fix the problem. No charge from him, just a little gutter work we needed to do. Jerry’s is an old-school class act - highly recommend.

The guy who came out for the initial estimate was great to work with, explained our options and the process involved with each and which option he thought would be the best in our case. Scheduled the work. Morning of the work the first guy that showed up to do the work was EXTREMELY unprofessional. When he was initially looking at the project to be done it was a constant "what the !@#$ were they thinking when they said we could do this", "there's no !@#$^* way that I'll be able to get back there and do the work", etc. After a call with his manager they decided to send a different team out at a different time that same day. The second group that was sent out had a much better attitude about the whole ordeal and promptly started working and did a great job. Will definitely use again and recommend their services to peers, but the level of unprofessionalism of the initial employee needs to be reviewed.

It went very well. Workers were very pleasant and knowledgeable. They were very professional and dependable. They explained things very well when questions were asked. I will definitely use this company again and will recommend. They were scheduling 3 to 4 months out to get an appointment but the wait was worth it.

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