GOLDMARK PROPERTY MANAGEMENT

Property Management, Real Estate Agents

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
Showing 1-1 of 1 reviews

Angela K.
08/2011
1.0
real estate agents, property management
  + 0 more
I have lived at Deerfield for a year and a half and they came up with some new parking sticker system where you can only have a sticker per bedroom in your apartement. We have a 2 bedroom study which Deerfiled Apartments have known we use the study as a bedroom. However, if you don't have a yellow sticker (I have blue from when I first moved in) you have to park in visitor parking which I thought was located in the back of the apartment complex and in these 5 spots on the other side of the garages since security has seen me park in the area on the side and has moved their vehicle for me to park in the same spot I have been parking in for a month and a half (next to the garages in a 5 spot area) that does not say Residental Parking Only. Well I woke up one Saturday morning to find my car missing. I called the non-emergency police number they didn't have anything on it then I seen a friend that was moving out because of issues with Goldmark INC and he recommended I call and see if my car was towed. I called the number and found out it had been towed for not parking in visitor and not having a yellow sticker and it was going to cost me 249.35 to get my car back. I had to pay the money since I needed to go to work the next day and when I went to get my car the tow truck driver told me if visitor's is full I had to park on the street (the closest street is about a block and a half away and the road to cross is dark and people drive fast down it and I get home at 12:30 at night from work ). I told him I pay to live there why would I have to park that far away and he said because I don't have a new sticker (which they won't give me even though I live there and pay rent) I went to the office to complain and the lady under the manager just gave me a sticker and said everyone in my apartment can have one because she understands however when it came to reinbursing me the 249.35 I had to talk to the manager. I called the lady above the manager and she said I had to contact the manager which the one time I did talk to the manager about getting a garage and being the first one on the waitlist she told me to bad that there is another lady moving in this weekend and she wants a garage so she gets it, and I was the first one on the waitlist and she didn't care. So I do not like dealing with her. So I called the Corprate office in North Dakota and the guy told me I needed to talk to the manager at which I explained the story and he did not care. So I called the guy above him and he said I should of got a warning first but since I didn't they will not help reinburse me for having my car towed. So now I am out 249.35 for something I didn't know I was doing wrong.
Description of Work: They had my car towed.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$249.35

    Contact information

    3816 N 109TH PLZ, Omaha, NE 68164


    Licensing

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    Service Categories

    Property Management,
    Real Estate Agents

    FAQ

    GOLDMARK PROPERTY MANAGEMENT is currently rated 1 overall out of 5.
    No, GOLDMARK PROPERTY MANAGEMENT does not offer free project estimates.
    No, GOLDMARK PROPERTY MANAGEMENT does not offer eco-friendly accreditations.
    No, GOLDMARK PROPERTY MANAGEMENT does not offer a senior discount.
    No, GOLDMARK PROPERTY MANAGEMENT does not offer emergency services.
    No, GOLDMARK PROPERTY MANAGEMENT does not offer warranties.

    Contact information

    3816 N 109TH PLZ, Omaha, NE 68164