George Novak Spa & Pool Services
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
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5% |
Mr. Novak was willing to come out the next day, a Saturday, but we had to be gone so he said he would come on Sunday (Palm Sunday even!) He diagnosed the problem and started the process to repair a leak in the system; returned the following day (yesterday) and again today to complete the process.
Mr. Novak was very easy to work with, explained where the leak was coming from, and completed the job and charged a very reasonable fee for his work. I will gladly call him again if we ever experience a problem with our hot tub and would highly recommend him to anyone who had a similar problem.
I was very pleased with George. He arrived on time for both service calls and was very polite and courteous. Both times he gave me a very accurate estimate of what the work would cost. He told me he has been working on hot tubs for 15 yrs. and it was very evident as he seemed to know everything about them. The above price included two trips. The first was to fix a leak, which he did by replacing the gasket in the heater. He also replaced the pressure sensor for the heater. The second trip, I had him replace the top side control, fix a leaky motor and clean out the circulation pump. The total for the two trips was $520.00 and that included the $250 top side control and $50 pressure sensor.
My hot tub is 13 yrs old and I will be using George again when I need any repairs. I would highly recommend him.
Longer version: George came out, did a thorough inspection, tested a few things and made his recommendations, which I went with. He then ordered the pumps from an out-of-state vendor, which took about 6 days to arrive (saving me a bunch of money). George suggested going with a smaller, more energy efficient pumps, which he said would push the same amount of water as the less-efficient bigger pumps. George was right.
6 days later, he came out exactly when he said he would (actually arrived an hour early and started work, since he thought my job might take longer than expected), worked for most of the morning on the pumps, and when he was done, everything just worked.
I suspect that I would have spent as much or more trying to fix the tub myself. I certainly didn't know about mismatched pumps, and definitely would have tried to buy another monster pump that wasted a bunch of electricity, so George actually made my hot tub better and more efficient. He was very thorough and took great care in everything he did.
I think that George's company is just George, so if his life is full when you call, it may take a day or two for him to get back to you. And unless you absolutely need him right away (the hot tub is dead and it's -10 degrees outside), he's worth the wait.
1. He arrives ON TIME.
2. He's very professional and stays on track ~
3. He's very mindful of my home in keeping unnecessary water and dirt outside.
3.5 George arrives completely equipped to do the job at hand.
4. He's very kind in GIVING INSTRUCTION ! George is a scientist and knows his business.
5. After his first appointment, he return in one week with everything we needed to maintain the and quot;healthand quot; of the spa.
6. George is a very nice man !
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