Founded 1969 • With Angi since August 2006
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Verified Reviews
Read reviews by category
water softeners (59)water heaters (2)
Showing 1-25 of 61 reviews
Lorraine S.
09/11/2019
Mary S.
09/24/2018
Companies that sell water softeners are few in this city. It's actually between buying a unit, then having a plumber do the installation or hiring a company who do everything. We went with Futuramic because their product was in the house when we moved in. The sales presentation was thorough, and the salesman was prompt. The installation went fairly well. My constant concern for contractors is that they leave the work area as clean as they found it. I would have liked to have seen a better job. Some cleaning after is expected. We've experienced worse. The softener we bought works as well as expected.
Description of Work
replaced a water softener
Category
water softeners
Cost
$2,310
Hire Again?
Yes
Patti M.
08/10/2017
TANI S.
06/24/2017
Debbie T.
01/31/2017
Overall was fine. System seems to work good. I did not appreciate having to fill out background check paperwork to lease a water softener. They said, it is just the paperwork we use to check your credit. We signed a lease for 6 months and plan to purchase the system.
Description of Work
Install water softener and whole house filtration system.
Category
water softeners
Cost
$2,500
Hire Again?
Yes
DAN J.
02/26/2015
I was having a problem with my reverse osmosis drinking water filter and could not get it fixed on my own. I usually change out the filters myself but the water had a funny taste even with new filters. This unit was not purchased at Futuramic's, it was one I brought with me from another city. I took it to them and within a few days I picked it up and it was working like it used to when I first purchased it. They were very helpful and explained what was wrong with it. I will continue to use their service and am looking at one of their water softeners.
Description of Work
Fixed my reverse osmosis water filter even though I did not buy it from them.
Category
water softeners
Cost
$244
Hire Again?
Yes
Ben W.
01/14/2015
They were awesome. They were really easy to work with. The way they structure their payments are very positive. They are great about providing good service and they are low pressure.
Description of Work
They did a water softener and water purification reverse osmosis system for last December. They do an annual change of filters, which is included in the cost. We do not have to pay for the filters or the service.
Category
water softeners
Cost
$600
Hire Again?
Yes
John G.
10/11/2014
Patrick M.
10/11/2014
Futuramic Products is a really good company. We've been using them for a few years and we're very pleased with them. They're very prompt, show up on schedule and we never had a problem with them. They never had to come back for not getting right the first time. I would recommend them just because they do as advertised and I think they're reasonable. They do as advertised, you can't beat that. They're professional.
Description of Work
We had them do two things, one was the annual service on a reverse osmosis water system at our residence for $100, and then we also at our office have them deliver water bottle for $22. They drop off water to our office, the jugs of water that you put on machines, and then they serve us our water purification system at our house.
Category
water delivery
Hire Again?
Yes
Maura W.
10/11/2014
Our water was so hard here, I couldn't keep my crystal clear, it was always dull looking and so with the water purification system, my glasses are sparkling again. It's much easier to keep our showers and sinks clean and also our laundry does better. I think they had something that was recalled, they notified us, came in the next day and changed it. The price was really compared to others we checked.
Description of Work
They installed our water softener.
Category
water softeners
Hire Again?
Yes
Michael M.
10/07/2014
It was a wonderful experience and they did just fine. They were very prompt when I called them and said I needed the salt. The guy that showed up to do it was right on schedule and everything was just fine. I did not have any dislikes.
Description of Work
Futuramic delivered salt for the water conditioning system.
Category
water softeners
Cost
$30
Hire Again?
Yes
Steven P.
10/07/2014
scott L.
10/07/2014
The service was great, but it was many years ago. They provided great service and were great guys. I checked around five or six different competitors and they asked me to find the best bid before I called them back, which was real unusual. I have had no issues with the water heater since putting it in. They were not the cheapest, but I do not normally go with the cheapest. I did not even tell them and just when with their service on the phone. They were not overbearing and did not push; I don't like to be pushed. I had two guys come out to bid and I liked these guys. I looked at their reviews too.
Description of Work
They put in a water heater.
Category
water heater repair
Cost
$1,200
Hire Again?
Yes
Janet S.
10/07/2014
I have a continuous contract with them. I have the new water softener in and it does not use salt as often as the old disk dial did. I seem to always have to call to get the service instead of them putting me on an automatic route. They respond to the call. Their pricing is alright when you stack in that they deliver it and put it in. They might be a little higher on their initial cost, but they carry it down to my water softener and if it is low they fill it up. I can't complain about that. I would rather pay more to have the customer service.
Description of Work
I have used Futuramic for years. I have my water softener through them and they deliver the salt for it and put it in the softener.
Category
water softeners
Cost
$36
Hire Again?
Yes
Thomas H.
10/07/2014
Ginger S.
10/07/2014
Carolyn B.
10/07/2014
It was fine. They were good. They got to the root of the problem and fixed it at a reasonable price. They were quick and they are reliable. They don't have me buying stuff that I don't need. I trust when they tell me that I need something that I need it. They are not trying to inflate the bill. They are a relaxed company but they are professional. I have every intention to use them again.
Description of Work
I have an osmosis filter throughout my house and they changed the filter. I have well water so they did all that stuff.
Category
water softeners
Cost
$200
Hire Again?
Yes
Thomas P.
10/07/2014
They came, did their job and left; that is all I wanted. They did real good and it has been working perfect ever since. We had one of their units in our house before so we just replaced it with another unit. Their quality was good. Just about everything they do around here is 100-percent on time. They were here on time.
Description of Work
They put in our water softener.
Category
water softeners
Cost
$1,000
Hire Again?
Yes
Kathy P.
10/07/2014
We are very satisfied customers. In the 20 years I have had to had them come out one time to service the actual water softener. Some plastic or rubber parts that wore out over time needed to be replaced. They sold us a good unit and did a good job, service-wise. We have them bring the salt out to us. We have never bothered looking elsewhere because the price seems very reasonable.
Description of Work
We bought our water softener from them over 20 years ago and now we have them replenish out water softener. They bring it to the house and drop off a bill.
Category
water softeners
Hire Again?
Yes
Kristy S.
09/02/2014
Charles C.
05/31/2014
Jack was very busy when we called him. He could not come out for a few days until he had time. When he did come out he showed up 45 minutes early to the appointment. He looked at the system and quoted a price. They had a three week backlog of work so he was in a hurry.. We had seen the presentation before and we had experience using their systems. Jack also shut the water off to the old system and provided a discount because we were an existing customer. Jack wanted us to look over the information and call him back in the morning. Three weeks later a new system was installed and it works fine.
Description of Work
Our old rainsoft system was leaking so we called the company to come look at it. After 20 years of use we needed a new bigger system since the old one is beyond repair.
Category
water softeners
Cost
$2,000
Hire Again?
Yes
Joseph T.
05/08/2014
The services provided by the company finally resolved the problem safter the third service call. Thank goodness for NATE, who finally found the problem. The company did credit me with the service call that were performed when the problem was not found with the system.
Description of Work
Provider tried to determine why there was no filtered water running to my refrigerator, water line was plugged which took two service calls to determine. The last service call made by Nate determined that the system had been bypassed for two to three months.
Category
water softeners
Hire Again?
Yes
Tonna H.
04/09/2014
Good. They plugged it into a switch controlled power source without telling us and it took us months to figure it out but finally did :). Would be nice if person who assisted us would to a follow up call on how it all went and is going.
Description of Work
Installed water system
Category
water softeners
Cost
$3,000
Hire Again?
Yes
Robert F.
03/04/2013
We shopped around and talked to all three of the BIG name softener people. One was not sure they could do the job. One refused to provide references, and then there was these guys. They gave me a list of references that all checked out, they came in with a creative solution to my unique application, and they didn't try to up sell me with an bunch of expensive options. I had crappy Omaha city water, and it was clogging all the pipes, the water heater was full of gunk, and it tasted bad, and stained the shower with deposits. We now have clean water, the wife comments how she misses the water when she travels out of state, and I'm not cleaning out the faucets because they are clogged with sediment. What more can you ask for? Sorry I waited as long as I did to get the system.
Description of Work
home water softener and reverse osmosis system for kitchen
Category
water softeners
Cost
$1,800
Hire Again?
Yes
William P.
08/09/2012
Their salesman came to our house and tested our water first. He then described the water softener that I was interested in and explained in detail how it would solve our water problems. We ordered the unit and the installation date was setup right then. The saleman was very professional and courteous, and immediately answered any question that I had. Finally something happened as we were told it would.
Description of Work
They installed our new water softener as promised and everything wnet as they said it would. Porfessional and courteous. Nice to see that some companies still use their people to enhance the installation experience. I would not hesitate to refer them to anyone else.
Category
water softeners
Cost
$3,000
Hire Again?
Yes