DON'S REFINISHING SERVICE
About us
We are a family run business with over 80 years combined experience in all aspects of furniture repair,refinishing and touch ups.
Business highlights
60 years of experience
Services we offer
Complete furniture repair, glueing services, in home touch ups etc. We strip and refinish all types of furniture from priceless antiques to modern new . We use only the most modern and up to date finishing supplies for durability that lasts for years and years., parts reproduction, reveneeering
Accepted Payment Methods
- CreditCard
Reviews
4.514 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 7% |
Showing 1-14 of 14 reviews
Steven L.
Mar 2018
Very happy with the entire process. They are professional and exceeded our expectations. Very pleased with the results and wouldn't hesitate to use them again.
Terrence G.
Feb 2018
Don's responded very quickly and had the job done in a few days. Very happy with their work.
Roy A.
Sep 2016
It was well done and timely
Michael S.
Jul 2015
unknown
Kirsten S.
Dec 2014
quality of work was great - called shop after 2 weeks and the
chair was not done which was ok because I was not in a hurry
but then they called the next day to say it was done. Chair is
perfect!
chair was not done which was ok because I was not in a hurry
but then they called the next day to say it was done. Chair is
perfect!
Meredith L.
Dec 2014
Don and the guys at this family run business did a terrific job of repairing broken wood legs on our vintage recliner. I would recommend them for any of your furniture repair needs. I dropped off & picked up my piece, but noticed a delivery van.
Thomas T.
Jul 2014
Two of the four chairs were properly repaired. It appears the other two chairs were repaired by a novice. There were gouges in the wood frame at the joints as well as excess glue. Overall, not satisfied with the repairs.
Daniel P.
Jun 2014
unknown
Jon D.
Jun 2014
Work was impeccable. A little slow, though. Good price.
Susan C.
Apr 2013
I enjoyed working with them - they were very accurate in the estimate and the work was fantastic. I was very impressed with their quality, speed of delivery and how easy they were to work with. I would definitely recommend them and would go there again anytime I needed refinishing work done.
Charles T.
Apr 2013
Came home and found my dog had chewed up a new window blind still in the box. Then I noticed he had attacked the arm af a maple chair that had been in my family since the 1950"s. Looked up refinishers on Angies List and found Don's refinishing near 37th and Q st in Omaha. After checking with another refinisher who quoted me over $400 to make a new arm, I went to Don's and he did an excellent job for $110.00! Took two and a half weeks but well worth the time and money.
J J.
Jul 2012
We set an appointment to repair a door hinge in which the wood screws had stripped out. I inquired at that time what the estimated charges might be and was told there was a $60 minimum service charge and based on my description was told that the total should not be more than that.
The repairmen did not show up at the scheduled time and did not call. I had to contact the company and they arrived about two hours later. They replaced 3 screws on each of the two hinges and charged $140.00! I called the company to discuss the excessive bill (which my fiance paid after the repair), left a message for the owner and never received a return call.
This was a very minor repair which took no time at all and I feel we were completely taken advantage of. I'm not one to write reviews like this but our negative experience with this business was one that everyone who is considering hiring Don's Refinishing Service should be aware of.
The repairmen did not show up at the scheduled time and did not call. I had to contact the company and they arrived about two hours later. They replaced 3 screws on each of the two hinges and charged $140.00! I called the company to discuss the excessive bill (which my fiance paid after the repair), left a message for the owner and never received a return call.
This was a very minor repair which took no time at all and I feel we were completely taken advantage of. I'm not one to write reviews like this but our negative experience with this business was one that everyone who is considering hiring Don's Refinishing Service should be aware of.
Response from DON'S REFINISHING SERVICE
"There was obviously a misunderstanding that occured. Our service call is $60.00 plus $80.00 per hour which includes all supplies and products needed plus NE labor tax. Our minimum is $149.80 including tax. We sent two technicians out to the home. We found the screws installed were not correct and that someone had tried to repair this door to a very large, very antique armoire before. We plugged the holes, put in larger screws and secured the door. We found the door did not close smoothly and was hitting at the bottom. This was do to the age of the piece and not why we were called out. But we informed his fiance of the problem and told her we would come back later the same afternoon and bring the correct saws and belt sanders and trim the door so it would close smoothly.We informed her of the cost and told her we would not charge any extra for the next trip as we were going to be in the area. We did make a second trip with two technicians and took the door off and out to the garage, trimmed it and reinstalled it again. It worked perfectly. I appologized for being late to the home. We tell every customer who calls exactly what are rates are and that if they want to save the service call they can certainly bring the items in to us at our shop. I'm sorry he feels we took advantage of him, but clearly I can't run around town with 2 technicians with over 60 years experience between them for $60.00. We run a very reputable business and are fair with everyone we encounter. This was as I said an obvious misunderstanding that occured during our initial phone conversation with him."
Teresa N.
Jun 2012
The price was much under than what he estimated. It was wonderful. The serviceman I talked to was fabulous. The only problem I encountered was that they were pretty hard to find; there's not a lot of street signage hanging on the building. It was kind of hard to find, but it was worth it. They said two weeks, and it was done in a week.
Linda L.
Sep 2011
The counter top is solid mahogany and I was nervous about having anyone but the manufacturer refinish it. Ken from Don's Refinishing came out and did a stellar job! It looks brand new! Very professional, punctual and really cared about how the counter top looked. I would highly recommend him.
While he was here, he also repaired a small tear in a Stickley leather bench. You can't even see the repair. He also gave me advice about where to purchase replacement handles for my antique dining room furniture. If you have a need furniture repaired, you should call Don's Refinishing.
While he was here, he also repaired a small tear in a Stickley leather bench. You can't even see the repair. He also gave me advice about where to purchase replacement handles for my antique dining room furniture. If you have a need furniture repaired, you should call Don's Refinishing.
Licensing
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FAQ
DON'S REFINISHING SERVICE is currently rated 4.5 overall out of 5.
DON'S REFINISHING SERVICE accepts the following forms of payment: CreditCard
No, DON'S REFINISHING SERVICE does not offer free project estimates.
No, DON'S REFINISHING SERVICE does not offer eco-friendly accreditations.
No, DON'S REFINISHING SERVICE does not offer a senior discount.
No, DON'S REFINISHING SERVICE does not offer emergency services.
No, DON'S REFINISHING SERVICE does not offer warranties.